Lexmark M3150 User Guide
Lexmark M3150 Manual
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- Lexmark M3150 | User Guide - Page 1
M1100 and M3100 Series User's Guide Important: Click here before using this guide. March 2014 Machine type(s): 4514 Model(s): 639, 649 www.lexmark.com - Lexmark M3150 | User Guide - Page 2
Using this guide...8 Finding information about the printer...8 Selecting a location for the printer 10 Additional printer setup 12 up the printer software...27 Installing the printer ...27 Adding available options in the print driver ...28 Networking...28 Preparing to set up the printer on an - Lexmark M3150 | User Guide - Page 3
Printing a menu settings page ...56 Printing a network setup page...56 Checking the status of parts and supplies ...56 Saving energy...57 Restoring factory default settings...60 Securing the printer ...61 Using M3150 63 Learning about the printer...63 Printer configurations ...63 Using the printer - Lexmark M3150 | User Guide - Page 4
page ...96 Printing a network setup page...96 Checking the status of parts and supplies ...96 Saving energy...96 Restoring factory default settings...100 Securing the printer ...101 Paper and specialty media guide 105 Using specialty media...105 Paper guidelines...107 Supported paper sizes, types - Lexmark M3150 | User Guide - Page 5
page jam, clear manual feeder. [25y.xx 180 Troubleshooting 182 Understanding the printer messages...182 Solving printer problems...194 Solving print problems...200 Solving home screen application problems 225 Embedded Web Server does not open 225 Contacting customer support...227 Notices...228 - Lexmark M3150 | User Guide - Page 6
these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire. Do not must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of - Lexmark M3150 | User Guide - Page 7
shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a service representative. CAUTION-SHOCK HAZARD: To avoid the risk of - Lexmark M3150 | User Guide - Page 8
and solving problems Instructions for: • Connecting the printer to an Ethernet network • Troubleshooting printer connection problems Find it here Setup documentation-The setup documentation came with the printer and is also available at http://support.lexmark.com. User's Guide and Quick - Lexmark M3150 | User Guide - Page 9
for? Help using the printer software The latest supplemental information, updates, and customer support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Warranty information Find it here Windows or Mac Help-Open a printer software program or application - Lexmark M3150 | User Guide - Page 10
trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to: • Set up the printer near a properly grounded and easily accessible electrical outlet. • Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the - Lexmark M3150 | User Guide - Page 11
Selecting a location for the printer 11 5 4 1 3 2 1 Right side 300 mm (12 in.) 2 Front 510 mm (20 in.) 3 Left side 200 mm (8 in.) 4 Rear 200 mm (8 in.) 5 Top 300 mm (12 in.) - Lexmark M3150 | User Guide - Page 12
damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Available internal options • DDR3 DIMM • Flash memory - Fonts - Firmware • Forms Barcode • Prescribe • IPDS • Printcryption • Hard disk* • Internal Solutions - Lexmark M3150 | User Guide - Page 13
before touching any controller board electronic components or connectors. 1 Access the controller board. For the M1145 printer models, see "Accessing the controller board" on page 36. For the M3150de printer model, see "Accessing the controller board" on page 69. 2 Unpack the optional card. Warning - Lexmark M3150 | User Guide - Page 14
software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 28. Installing a memory card CAUTION-SHOCK HAZARD: If you are - Lexmark M3150 | User Guide - Page 15
can be purchased separately and attached to the controller board. 1 Access the controller board. For the M1145 printer models, see "Accessing the controller board" on page 36. For the M3150de printer model, see "Accessing the controller board" on page 69. 2 Unpack the memory card. Warning-Potential - Lexmark M3150 | User Guide - Page 16
, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 28. Installing an Internal Solutions Port The controller board supports one optional LexmarkTM Internal Solutions - Lexmark M3150 | User Guide - Page 17
Additional printer setup 17 2 Lightly press the stop on the left side of the access door, and then slide the access door to remove. 1 2 3 3 Unpack the ISP kit. Note: Make sure to remove and discard the small cable attached to the white connector. 1 6 2 3 5 4 1 ISP solution 2 Screw to attach - Lexmark M3150 | User Guide - Page 18
Additional printer setup 18 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place. 5 Slide and push the ISP solution into the plastic bracket. 1 2 6 Secure the ISP solution to the plastic bracket using the long screw. - Lexmark M3150 | User Guide - Page 19
Additional printer setup 19 7 Tighten the two screws on the end of the ISP solution. 8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP. - Lexmark M3150 | User Guide - Page 20
Additional printer setup 20 9 Slightly close the ISP exterior cover up to 65 degrees, and then slide the cover to attach. 2 3 4 1 10 Run the ISP cable through the controller board shield door. - Lexmark M3150 | User Guide - Page 21
interface cable into the blue receptacle on the controller board. Note: If you have installed a printer hard disk, then you need to remove it. For more information, see "Removing a printer hard disk" on page 24. To reinstall the printer hard disk, see "Installing a printer hard disk" on page 22. - Lexmark M3150 | User Guide - Page 22
and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 28. Installing a printer hard disk Note: This option is available only in the - Lexmark M3150 | User Guide - Page 23
Additional printer setup 23 a Using a flat‑head screwdriver, loosen the screws. b Align the screws on the printer hard disk to the slots on the controller board bracket, and then slide the printer hard disk onto the brackets. - Lexmark M3150 | User Guide - Page 24
hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 28. Removing a printer hard disk Note: This option is supported only in the M3150de - Lexmark M3150 | User Guide - Page 25
setup 25 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Access the controller board. For more information, see "Accessing the - Lexmark M3150 | User Guide - Page 26
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Lexmark M3150 | User Guide - Page 27
software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 28. To uninstall the optional trays, slide the latch on the right - Lexmark M3150 | User Guide - Page 28
/Ports menu. Adding available options in the print driver For Windows users 1 Open the printers folder, and then select your printer. 2 Open the printer properties, and then add or manually install any options. 3 Apply the changes. For Macintosh users 1 From System Preferences in the Apple menu - Lexmark M3150 | User Guide - Page 29
in your printer and working properly. For more information, see the instruction sheet that printer on an 802.1X network, then you may need the following: • Authentication type • Inner authentication type • 802.1X user the access point, or contact your system support person. - To find the WPA/WPA2 - Lexmark M3150 | User Guide - Page 30
SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup. 3 Follow the instructions on the printer display. Connecting the printer to a wireless network using Wi - Lexmark M3150 | User Guide - Page 31
and working properly. For more information, see the instruction sheet that came with the wireless network adapter. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets - Lexmark M3150 | User Guide - Page 32
then install it again. For more information, see "Printing a menu settings page" on page 56 for non‑touch‑screen printer models, or "Printing a menu settings page" on page 96 for touch‑screen printer models. • Network setup page-If your printer has Ethernet or wireless capability and is attached to - Lexmark M3150 | User Guide - Page 33
reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. M1145dn printer model 23 4 1 5 6 8 7 1 Printer control panel 2 Paper stop 3 Standard bin 4 Front door release button 5 Controller board access door 6 100‑sheet multipurpose feeder - Lexmark M3150 | User Guide - Page 34
tray or the front door • Sending a print job from the computer • Performing a power‑on reset using the main power switch • Attaching a device to the USB port 8 USB port Connect a flash drive to the printer. Notes: • Only the front USB port supports flash drives. • This feature is available only - Lexmark M3150 | User Guide - Page 35
. Indicator light Off Blinking green Solid green Blinking red Printer status The printer is off or in Hibernate mode. The printer is warming up, processing data, or printing. The printer is on, but idle. The printer requires user intervention. Sleep button light Off Solid amber Blinking amber - Lexmark M3150 | User Guide - Page 36
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Lexmark M3150 | User Guide - Page 37
on page 170 and "Storing paper" on page 110. Setting the paper size and type 1 From the printer control panel, navigate to: > Settings > > Paper Menu > > Paper Size/Type > 2 Press paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. - Lexmark M3150 | User Guide - Page 38
is supported from all paper sources. 1 From the printer control panel, navigate to: > Settings > measure > > Paper Menu > > Universal Setup > > Units of Measure > > select a unit of Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may cause a jam. - Lexmark M3150 | User Guide - Page 39
Using M1145 39 A4 LTR EXEC B5 A5 A6 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading. 1 LGLLTR A4 EXEC B5 A5 2 A4 EXEC LTR B5 A5 - Lexmark M3150 | User Guide - Page 40
the paper from dust, you can purchase a dust cover separately. For more information, contact customer support. • If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide tab toward the center of the tray to the A6‑size position. • Make sure the width - Lexmark M3150 | User Guide - Page 41
Using M1145 41 LGLLTR A4 EXEC B5 A5 A6 A4 EXEC LTR B5 A5 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack. - Lexmark M3150 | User Guide - Page 42
guide. 6 Insert the tray. LGLLTR A4 EXEC B5 A5 A6 A4 EXEC LTR B5 A5 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems - Lexmark M3150 | User Guide - Page 43
on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead. 1 Open the multipurpose feeder. 1 2 a Pull the multipurpose feeder extender. b Pull the extender gently so - Lexmark M3150 | User Guide - Page 44
44 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 1 2 3 printable side of the transparencies. Be careful not to scratch them. • Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level - Lexmark M3150 | User Guide - Page 45
media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading transparencies, see the - Lexmark M3150 | User Guide - Page 46
first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first. • Load envelopes with the flap on the left side facedown. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives - Lexmark M3150 | User Guide - Page 47
match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured paper type. Note: Paper is the factory default paper type for all user‑defined custom names. 4 Click Submit. - Lexmark M3150 | User Guide - Page 48
default paper type for all user‑defined custom names. 3 Press . Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File - Lexmark M3150 | User Guide - Page 49
then click Submit. Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Print Settings > > Quality Menu > > Toner Darkness 2 Adjust the toner darkness, and then press . Printing from a flash drive or mobile device Printing from a flash drive Notes: • Before - Lexmark M3150 | User Guide - Page 50
printer control panel to print files from the flash drive. Supported supported. • USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New Technology File System (NTFS) or any other file system are not supported. File type Documents: • .pdf • .xps Images - Lexmark M3150 | User Guide - Page 51
entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Repeat Job Expiration Print and store print jobs in the printer memory. Reserve Job Expiration Store print jobs for printing at a later time. Note: The print jobs are held until deleted from the Held - Lexmark M3150 | User Guide - Page 52
. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. 4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and - Lexmark M3150 | User Guide - Page 53
is installed. Canceling a print job Canceling a print job from the printer control panel From the printer control panel, press > . Canceling a print job from the computer For Windows users 1 Open the printers folder, and then select your printer. 2 From the print queue, select the print job you want - Lexmark M3150 | User Guide - Page 54
alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can user needs to press a button to continue printing. Non Continuable Stop1,2 The printer stops when the supply condition is reached. The supply must be replaced to continue printing. 1 The printer - Lexmark M3150 | User Guide - Page 55
, all of the jobs for that user are deleted. • Set an expiration time for confidential print jobs. When a user has not printed the jobs within the specified time, all of the jobs for that user are deleted. 4 Save the modified settings. Copying printer settings to other printers Note: This feature is - Lexmark M3150 | User Guide - Page 56
may be malfunctioning. Consult your system support person for a solution, and then print another network setup page. Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required. Checking the status of - Lexmark M3150 | User Guide - Page 57
for all settings associated with Eco‑Mode. This setting supports the performance specifications for your printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until a job is ready to print. You may notice a short delay before the first page - Lexmark M3150 | User Guide - Page 58
engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. Use factory default settings. Note: This setting supports the performance specifications of the printer. Adjusting Sleep mode To save energy, decrease the number of minutes - Lexmark M3150 | User Guide - Page 59
is the default amount of time before the printer enters Hibernate mode. • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode. • If the printer is in Hibernate mode, then the Embedded Web - Lexmark M3150 | User Guide - Page 60
printers or printers connected to print servers. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer Adjusting the brightness of the printer display To save energy, or if you have trouble reading the display, adjust - Lexmark M3150 | User Guide - Page 61
data. Type of memory Volatile memory Non-volatile memory Description Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs. Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory). Both types are used to store - Lexmark M3150 | User Guide - Page 62
printer memory. 4 Navigate to: Back > Exit Config Menu The printer will perform a power‑on reset, and then return to normal operating mode. Finding printer Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. 2 Click the Manuals - Lexmark M3150 | User Guide - Page 63
Using M3150 63 Using M3150 Learning about the printer Printer configurations CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Basic and configured models 1 23 4 5 6 8 7 1 Printer control panel 2 - Lexmark M3150 | User Guide - Page 64
Sleep mode or Hibernate mode. The following actions wake the printer from Sleep mode: • Touching the screen • Pressing any hard button • Opening a tray or the front door • Sending a print job from the computer • Performing a power‑on reset using the main power switch • Attaching a device to the USB - Lexmark M3150 | User Guide - Page 65
jobs. 4 USB View, select, or print photos and documents from a flash drive printer is in ready state. 6 Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions - Lexmark M3150 | User Guide - Page 66
more information on the printer warning or message, and on how to clear it. View a context‑sensitive help information. This may also appear on the home screen: Touch To Search Held Jobs Search current held jobs. Jobs by user Access print jobs saved by user. Profiles and Solutions Access - Lexmark M3150 | User Guide - Page 67
Using M3150 67 1 2 Touch the To 1 Radio button Select or clear an item. 2 Up arrow screen. Open a context-sensitive Help dialog on the printer control panel. Scroll to the left. Scroll to the right. Attaching cables Connect the printer to the computer using a USB cable or parallel cable - Lexmark M3150 | User Guide - Page 68
Using M3150 68 Make sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The appropriate : Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur. 1 2 3 4 - Lexmark M3150 | User Guide - Page 69
Using M3150 69 Accessing the controller board CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. - Lexmark M3150 | User Guide - Page 70
Using M3150 70 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 4 3 2 1 1 Memory card connector 2 Option card connector 3 - Lexmark M3150 | User Guide - Page 71
. Some applications are supported only in select printer models. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or inquire at your point of purchase. Finding the IP address of the computer For Windows users 1 In the Run - Lexmark M3150 | User Guide - Page 72
do the following: 1 Go to http://support.lexmark.com. 2 Click Software Solutions, and then Manuals tab, and then select the document for the home screen application. Using Background and Idle Screen Icon Description The application lets you customize the background and idle screen of your printer - Lexmark M3150 | User Guide - Page 73
of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network - Lexmark M3150 | User Guide - Page 74
Using M3150 74 Setting up Remote Operator Panel This application enables you to interact with the printer control panel even when you are not physically near the network printer. From your computer, you can view the printer status, release held print jobs, create bookmarks, and do other print- - Lexmark M3150 | User Guide - Page 75
Universal paper settings The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest Universal paper size is 6 x 127 mm (3 x 5 inches), and is supported only from the multipurpose feeder. • The largest - Lexmark M3150 | User Guide - Page 76
Using M3150 76 To open the paper stop, pull it so that it flips forward. Note: When moving the printer to another location, make sure the paper completely. Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may cause a jam. A4 LTR EXEC B5 A5 A6 - Lexmark M3150 | User Guide - Page 77
Using M3150 77 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading. 1 LGLLTR A4 EXEC B5 A5 2 A4 EXEC LTR B5 A5 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are - Lexmark M3150 | User Guide - Page 78
Using M3150 78 • When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed to dust. To protect the paper from dust, you can purchase a dust cover separately. For more information, contact customer support. • If you are loading A6-size paper in the standard - Lexmark M3150 | User Guide - Page 79
Using M3150 79 5 Load the paper stack. Notes: • Load with the printable side facedown Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray. • Make sure - Lexmark M3150 | User Guide - Page 80
Using M3150 80 6 Insert the tray. 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and paper type to avoid paper jams and print quality problems. Loading the multipurpose feeder Use the - Lexmark M3150 | User Guide - Page 81
Using M3150 81 a Pull the multipurpose feeder extender. b Pull the extender gently so that the multipurpose feeder is fully extended and open. 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 1 2 - Lexmark M3150 | User Guide - Page 82
Using M3150 82 3 Prepare the paper or the printable side of the transparencies. Be careful not to scratch them. • Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface located on the paper guides. Overfilling may cause paper jams. - Lexmark M3150 | User Guide - Page 83
Using M3150 83 • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in. Note: When loading A6‑size paper, make sure the - Lexmark M3150 | User Guide - Page 84
first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first. • Load envelopes with the flap on the left side facedown. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives - Lexmark M3150 | User Guide - Page 85
Warning-Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured. Creating a custom name for a paper type Using the - Lexmark M3150 | User Guide - Page 86
other settings 2 Apply the changes. Printing a document Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print. b Click Properties, Preferences - Lexmark M3150 | User Guide - Page 87
, or select the appropriate tray or feeder. 3 Click Print. Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of - Lexmark M3150 | User Guide - Page 88
Using M3150 88 Printing from a flash drive or mobile device Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a - Lexmark M3150 | User Guide - Page 89
file system are not supported. • .xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .tif • .png • .fls Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. Note: Mobile printing applications may also be available - Lexmark M3150 | User Guide - Page 90
. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. 4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign - Lexmark M3150 | User Guide - Page 91
Using M3150 91 6 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN > Print • For other print jobs, navigate to: Held jobs > select your user name > select the print job > specify - Lexmark M3150 | User Guide - Page 92
. Note: If you press on the keypad, then touch Resume to return to the home screen. Canceling a print job from the computer For Windows users 1 Open the printers folder, and then select your printer. 2 From the print queue, select the print job you want to cancel, and then delete it. For Macintosh - Lexmark M3150 | User Guide - Page 93
printer is disconnected from the Ethernet network. For Windows users 1 Open the printers folder. 2 From the shortcut menu of the printer with the new ISP, open the printer properties. 3 Configure the port from the list. 4 Update set on the toner cartridge, imaging unit, and maintenance kit. • All - Lexmark M3150 | User Guide - Page 94
not stop when the supply condition is reached. Continuable Stop1 The printer stops processing jobs when the supply condition is reached, and the user needs to press a button to continue printing. Non Continuable Stop1,2 The printer stops processing jobs when the supply condition is reached. The - Lexmark M3150 | User Guide - Page 95
Protected. Note: Using Admin PIN, you can still access a menu assigned with User PIN. 6 Click Submit. If you try to access a PIN‑protected menu from the printer control panel, then the printer will require you to enter the PIN. Note: After you enter the last digit of the PIN, make sure to press - Lexmark M3150 | User Guide - Page 96
cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required. Checking the status of - Lexmark M3150 | User Guide - Page 97
settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until it is ready to print. You may notice a short delay before the first page - Lexmark M3150 | User Guide - Page 98
is the default amount of time before the printer enters Hibernate mode. • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode. • If the printer is in Hibernate mode, then the Embedded Web - Lexmark M3150 | User Guide - Page 99
Using M3150 99 Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. - Lexmark M3150 | User Guide - Page 100
Using M3150 100 Adjusting the brightness of the display To save energy, or if you are have trouble reading your display, adjust the For more information, see "Printing a menu settings page" on page 96. If you want a more comprehensive method of restoring the printer factory default settings, then - Lexmark M3150 | User Guide - Page 101
and bookmark settings, and embedded solutions. Hard disk memory Some printers have a hard disk drive installed. The printer hard disk is designed for printer-specific functionality. This lets the printer retain buffered user data from complex print jobs, as well as form data, and font data. Erase - Lexmark M3150 | User Guide - Page 102
Touch Wipe All Settings. The printer will restart several times during this process. Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory. 4 Touch Back > Exit Config Menu. The printer will perform a power‑on reset, and then return to normal - Lexmark M3150 | User Guide - Page 103
minutes to more than an hour, during which the printer will be unavailable for other user tasks. 5 Touch Back > Exit Config Menu. The printer will perform a power‑on reset, and then return to normal operating mode. Configuring printer hard disk encryption Enable hard disk encryption to prevent loss - Lexmark M3150 | User Guide - Page 104
security Web page. You can also see the Embedded Web Server - Security: Administrator's Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. 2 Click the Manuals tab, and then select Embedded Web Server - Security: Administrator - Lexmark M3150 | User Guide - Page 105
affect the print quality and cause jams or other paper handling problems. • printer. • Use grain short card stock when possible. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities. • Use envelopes designed specifically for laser printers - Lexmark M3150 | User Guide - Page 106
and two‑sided labels are not supported. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. When printing on labels: • Use labels designed specifically for laser printers. Check with the manufacturer or vendor - Lexmark M3150 | User Guide - Page 107
) or heavier paper. Note: Two‑sided printing is supported only for 60-90‑g/m2 (16-24‑lb) bond paper. Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high - Lexmark M3150 | User Guide - Page 108
emissions. Using recycled paper and other office papers As an environmentally conscientious company, Lexmark supports the use of recycled paper produced specifically for use in laser (electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well - Lexmark M3150 | User Guide - Page 109
for use with laser printers: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers - Lexmark M3150 | User Guide - Page 110
out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat. Supported paper sizes, types, and weights Supported paper sizes Note: For an unlisted paper size, select the closest larger listed size. For information - Lexmark M3150 | User Guide - Page 111
x 229 mm (6.4 x 9 in.) B5 Envelope X X X 176 x 250 mm (6.9 x 9.8 in.) Other Envelope X X X 229 x 356 mm (9 x 14 in.) 1 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application. 2 Universal is supported only in the standard - Lexmark M3150 | User Guide - Page 112
mode X X Vinyl labels Bond2 X X X Envelope X X Rough envelope X X Letterhead Preprinted Colored Paper Light Paper Heavy Paper2 Rough/Cotton X 1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper - Lexmark M3150 | User Guide - Page 113
General Settings Flash Drive Menu4 Print Settings Print All Guides Print Quality Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide Supplies Guide 1 This menu appears only in touch‑screen printer models. 2 Depending on the printer setup, this menu item appears - Lexmark M3150 | User Guide - Page 114
printer menus 114 Paper menu Default Source menu Use Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope To Set a default paper source for all print print job continues using the linked tray. • The A6 paper size is supported • If available, a user‑defined name will appear - Lexmark M3150 | User Guide - Page 115
Understanding the printer menus 115 Use To Multipurpose Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the paper size loaded in the multipurpose feeder. - Lexmark M3150 | User Guide - Page 116
Paper menu, set Configure MP to "Manual" for Manual Paper Type to appear as a menu. Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded. Note: 10 Envelope is the U.S. factory default setting - Lexmark M3150 | User Guide - Page 117
printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for manual‑feed print if card stock is supported. Specify the relative texture - Lexmark M3150 | User Guide - Page 118
Understanding the printer menus 118 Use Labels Texture Smooth Normal Rough Bond Texture Smooth Normal Rough Envelope Texture Smooth Normal Rough Rough Envelope Texture Rough Letterhead Texture Smooth Normal is the factory default setting. • The options appear only if the custom type is supported. - Lexmark M3150 | User Guide - Page 119
printer menus 119 Paper Weight menu Use Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Bond Weight Light Normal Heavy Envelope Weight Light Normal Heavy Rough Envelope - Lexmark M3150 | User Guide - Page 120
Normal is the factory default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Recycled Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Recycled as the paper type. Bond Loading Duplex Off Determine and set - Lexmark M3150 | User Guide - Page 121
only if the custom type is supported. Notes: • Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from Printing Preferences or Print dialog. • If Duplex is selected, then all print jobs are sent through the duplex unit, including one‑sided jobs. • Off - Lexmark M3150 | User Guide - Page 122
appears only when the longest edge is shorter than the maximum width supported in the tray. To Print a report containing information about the paper loaded in trays, installed memory, total page count, alarms, timeouts, printer control panel language, TCP/IP address, status of supplies, status of - Lexmark M3150 | User Guide - Page 123
hard disk is installed correctly and working properly. • This menu item appears only when a flash or disk option is installed. Print a report containing printer asset information, such as serial number and model name. Network/Ports menu Active NIC menu Use Active NIC Auto [list of available - Lexmark M3150 | User Guide - Page 124
, and USB buffers. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated. Temporarily store print jobs in the printer hard disk before printing. This menu only appears when a formatted disk is installed - Lexmark M3150 | User Guide - Page 125
> Standard Network Setup > Reports • Network/Ports menu > Networks/Ports > Network [x] > Network [x] Setup > Reports Use To Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address. Network Card menu To access the menu, navigate to - Lexmark M3150 | User Guide - Page 126
This menu is available only in network printers or printers connected to print servers. Use To Set Hostname Set the change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable RARP to Off on systems that support BOOTP and RARP. Netmask View or change - Lexmark M3150 | User Guide - Page 127
• Network/Ports > Standard Network > Standard Network Setup > IPv6 • Network/Ports > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or printers connected to print servers. Use To Enable IPv6 On Off Enable Internet Protocol Version Six (IPv6) in the - Lexmark M3150 | User Guide - Page 128
use. View the quality of the wireless connection. View the encryption method for the wireless network. AppleTalk menu Note: This menu is available only in printer models connected to a wired network or when an optional network card is installed. To access the menu, navigate to any of the following - Lexmark M3150 | User Guide - Page 129
Use PCL SmartSwitch On Off PS SmartSwitch On Off NPA Mode On Off Auto To Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the - Lexmark M3150 | User Guide - Page 130
control panel. The menu selection is then updated. Temporarily store print jobs in the printer hard disk before printing. Notes: • Off is the factory default setting. • On buffers jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input - Lexmark M3150 | User Guide - Page 131
restart. The menu selection is then updated. Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input - Lexmark M3150 | User Guide - Page 132
to resolve parallel port communication problems. Determine if the printer honors printer hardware initialization requests from the print jobs. Set the network address information for an external print server. Note: This menu item is available only if the printer is attached to an external print - Lexmark M3150 | User Guide - Page 133
Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used. Specify the type of user authentication required for printing privileges. Note - Lexmark M3150 | User Guide - Page 134
the number of times an invalid PIN can be entered. Notes: • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Limit the amount of time a confidential - Lexmark M3150 | User Guide - Page 135
stores print jobs for printing at a later time. Note: Off is the factory default setting. Security Audit Log menu Use Export Log Delete Log Delete now Do not delete To Let an authorized user export the audit log. Notes: • To export the audit log from the printer control panel, connect a flash - Lexmark M3150 | User Guide - Page 136
Mark all disk space used by a previous print job. This method does not permit the file users to erase temporary data files without having to turn off the printer printer. Enter the date and time. Notes: • For touch‑screen printer models, date and time are set in YYYY-MM-DD HH:MM format. • Manually - Lexmark M3150 | User Guide - Page 137
and end times associated with the printer Time Zone setting. Note: On is the factory default setting. Enable Network Time Protocol, which synchronizes the clocks of devices on a network. Notes: • On is the factory default setting. • The setting is turned off if you manually set the date and time. - Lexmark M3150 | User Guide - Page 138
Understanding the printer menus 138 Settings menu General Settings General Settings menu Use To Display Language English Server, menu settings, and device statistics reports. 1 This menu item appears only in touch‑screen printer models. 2 This menu item appears only in non‑touch‑screen - Lexmark M3150 | User Guide - Page 139
, and then select from the options. • Off is the factory default setting. This resets the printer to its factory default settings. • Energy minimizes the power used by the printer. Performance may be affected, but print quality is not. • Energy/Paper minimizes the use of power, paper, and specialty - Lexmark M3150 | User Guide - Page 140
and custom key information for the display keyboard. Paper Sizes US Metric Specify the unit of measurement for paper sizes. Notes: • US is the factory default setting. 1 This menu item appears only in touch‑screen printer models. 2 This menu item appears only in non‑touch‑screen printer models. - Lexmark M3150 | User Guide - Page 141
IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes (continued)1 Black Toner Customize the displayed information for Black Toner. Select from the printer models. 2 This menu item appears only in non‑touch‑screen - Lexmark M3150 | User Guide - Page 142
Understanding the printer menus 142 Use To Displayed Information (continued)1 Paper Jam Load Paper Service Errors Customize the displayed Held Jobs Held Jobs USB Drive Profiles and Solutions Bookmarks Jobs by user Forms and Favorites Eco-Settings Showroom Change Background Change the icons that - Lexmark M3150 | User Guide - Page 143
lower power state. Note: 15 minutes is the factory default setting. Timeouts Sleep Mode Disabled 1-120 Set the amount of time the printer waits after a job is printed before it goes into a reduced power state. Notes: • 20 minutes is the factory default setting. • Disabled appears only when Energy - Lexmark M3150 | User Guide - Page 144
Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL emulation. This has no effect on PostScript - Lexmark M3150 | User Guide - Page 145
the memory required to hold the pages is needed for other printer tasks. • On sets the printer to always reprint jammed pages. • Off sets the printer to never reprint jammed pages. Print Recovery Jam Assist On Off Set the printer to automatically check for jammed paper. Note: On is the factory - Lexmark M3150 | User Guide - Page 146
Drive menu Note: This menu appears only in touch‑screen printer models. Use To Copies 1-999 Specify a default number of copies for each print job. Note: 1 is the factory default setting. Paper Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default paper source for all - Lexmark M3150 | User Guide - Page 147
Understanding the printer menus 147 Use Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up Jobs Between Pages Separator Sheet Source Tray [x] Multipurpose Feeder Blank Pages Do Not Print Print To Specify that multiple‑page images be printed on one side of a paper. Notes: • Off is the factory default - Lexmark M3150 | User Guide - Page 148
printable area. Notes: • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area defined by the Normal setting - Lexmark M3150 | User Guide - Page 149
memory is needed. Downloads are deleted in order to process print jobs. • On sets the printer to retain downloads during language changes and printer resets. If the printer runs out of memory, then Memory Full 38 appears on the printer display, but downloads are not deleted. Specify the order in - Lexmark M3150 | User Guide - Page 150
Positioning depends on the number of page images and whether they are in portrait or landscape orientation. Specify the orientation of a multiple‑page document. Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Print a border when using Paper Saver. Note - Lexmark M3150 | User Guide - Page 151
can help conserve toner. Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts. Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print, and then - Lexmark M3150 | User Guide - Page 152
All But Current URL to Post Logs E‑mail Address to Send Logs To Determine and set if the printer creates a log of the print jobs it receives. Note: Off is the factory default setting. Print and delete log files or export them to a flash drive. Determine and set how often a log file is - Lexmark M3150 | User Guide - Page 153
printer hard disk. Notes: • Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, print added by installing a flash memory card in the printer. • The flash memory option card must not print job problem. Notes: • When activated, all data sent to the printer is printed - Lexmark M3150 | User Guide - Page 154
toner on a page. The estimate is printed on a separate page at the end of each print job. Note: Off is the factory default setting. To Print flash memory option card or printer hard disk is installed and operating properly. • Make sure the flash memory option or printer hard disk is not read/ - Lexmark M3150 | User Guide - Page 155
, font ID, and the storage location in the printer. The font source abbreviation is R for Resident, support the different languages or specific program, such as math symbols for scientific text. Only the supported prints text and graphics parallel to the short edge of the page. • Landscape prints text - Lexmark M3150 | User Guide - Page 156
Paper Off None 0-199 Assign Manual Env Off None 0-199 To Specify the number of lines that print on each page. Notes: • 60 is the U.S. factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size - Lexmark M3150 | User Guide - Page 157
Understanding the printer menus 157 Use Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper - Lexmark M3150 | User Guide - Page 158
Understanding the printer menus 158 Use Font Size 1-255 pt Scale 1-400% Orientation Portrait Landscape Margin Size 8-255 mm Backgrounds Do Not Print Print Image menu Use Auto Fit On Off Invert On Off Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width To - Lexmark M3150 | User Guide - Page 159
in the printer. Other translations are available at http://support.lexmark.com. Menu item Print All Guides Print Quality Printing Guide Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide Supplies Guide Description Prints all the guides Provides information - Lexmark M3150 | User Guide - Page 160
Eco‑mode" on page 57 for M1145 or "Using Eco‑Mode" on page 96 for M3150. Using recycled paper As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your - Lexmark M3150 | User Guide - Page 161
are also recycled. To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: 1 Go to www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country or - Lexmark M3150 | User Guide - Page 162
where you purchased the printer. Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of - Lexmark M3150 | User Guide - Page 163
parts to fail prior to exhaustion of toner from toner cartridge. For more information on replacing the imaging unit, see the instruction sheet that came with the supply. Part name Part number Imaging unit 24B6040 Ordering a maintenance kit Notes: • Using certain types of paper may require - Lexmark M3150 | User Guide - Page 164
on the estimate. Until an adequate print history is obtained on the printer, the estimated cartridge yield is based on approximately 5% gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 1 2 - Lexmark M3150 | User Guide - Page 165
Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems - Lexmark M3150 | User Guide - Page 166
Maintaining the printer 166 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 1 2 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer. - Lexmark M3150 | User Guide - Page 167
more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the - Lexmark M3150 | User Guide - Page 168
168 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the front door. Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: Before moving the printer, follow these guidelines to - Lexmark M3150 | User Guide - Page 169
cart used to move the hardware options must have a surface able to support the dimensions of the hardware options. • Keep the printer in an upright position. • Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for - Lexmark M3150 | User Guide - Page 170
permanently damage the fuser. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for - Lexmark M3150 | User Guide - Page 171
Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper - Lexmark M3150 | User Guide - Page 172
does not guarantee that the page will print. 1 2 6 5 Area 1 Standard bin 2 Rear door 3 Tray 1 4 Tray [x] 5 Multipurpose feeder 6 Front door 3 4 Printer control panel message [x]‑page jam, clear jammed paper. Open the front door, then remove the toner cartridge, imaging unit, and jammed paper. - Lexmark M3150 | User Guide - Page 173
front door. 1 2 2 Pull out the toner cartridge using the handle. 3 Lift the green handle, and then pull out the imaging unit from the printer. Warning-Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. - Lexmark M3150 | User Guide - Page 174
on a flat, smooth surface. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 5 Lift the green flap in front of the printer. 6 Firmly grasp the jammed paper on each side, and then gently - Lexmark M3150 | User Guide - Page 175
on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer. 9 Close the front door. 10 From - Lexmark M3150 | User Guide - Page 176
176 [x]‑page jam, open rear door. [20y.xx] 1 Open the front door. 1 2 2 Gently pull down the rear door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 3 Firmly grasp the jammed paper - Lexmark M3150 | User Guide - Page 177
Clearing jams 177 4 Close the rear door. 5 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, clear standard bin. [20y.xx] 1 Firmly grasp the jammed paper on each side, and - Lexmark M3150 | User Guide - Page 178
hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Pull the tray completely out of the printer. 2 Locate the blue lever, and then pull it down to release the jam. 3 Firmly grasp the jammed paper on each side, and then gently pull - Lexmark M3150 | User Guide - Page 179
, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, open tray [x]. [24y.xx] 1 Pull the tray completely out of the printer. Note: The message on the printer display indicates the tray where the jammed paper - Lexmark M3150 | User Guide - Page 180
Clearing jams 180 3 Insert the tray. 4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, clear manual feeder. [25y.xx] 1 From the multipurpose feeder, firmly grasp the - Lexmark M3150 | User Guide - Page 181
jams 181 3 Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. 4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . - Lexmark M3150 | User Guide - Page 182
the toner cartridge or imaging unit so that both are Lexmark-authorized MICR supplies or non‑MICR supplies. Notes: • For a list of supported supplies, see the "Ordering supplies" section of the User's Guide or go to www.lexmark.com. • For more information on MICR, go to www.lexmark.com. Cartridge - Lexmark M3150 | User Guide - Page 183
screen printer models, press • Install additional printer memory. to confirm. Configuration change, some held jobs were not restored [57] Held jobs are invalidated because of any of the following possible changes in the printer: • The printer firmware has been updated. • The tray for the print job - Lexmark M3150 | User Guide - Page 184
the message and continue printing. For non‑touch‑screen printer models, press to confirm. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, select - Lexmark M3150 | User Guide - Page 185
paper is large enough for the data being printed. • Cancel the print job. Insert Tray [x] Insert the indicated tray into the printer. Insufficient memory to support Resource Save feature [35] Install additional printer memory or select Continue on the printer control panel to disable Resource Save - Lexmark M3150 | User Guide - Page 186
a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the default paper source. • Cancel the current job. Load [paper source] with [custom type name] [paper orientation - Lexmark M3150 | User Guide - Page 187
Troubleshooting 187 Load [paper source] with [paper type] [paper size] [ feeder when Continue or is selected, then the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job. Load manual feeder with [custom string] [paper orientation] - Lexmark M3150 | User Guide - Page 188
, then the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact - Lexmark M3150 | User Guide - Page 189
the printer back on. • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. The printer has - Lexmark M3150 | User Guide - Page 190
printer models, press to confirm. Replace cartridge, 0 estimated pages remain [88.xy] Replace the toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide - Lexmark M3150 | User Guide - Page 191
cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet - Lexmark M3150 | User Guide - Page 192
Troubleshooting 192 Serial option [x] error [54] Try one or more of the • Turn off the printer, and then turn it back on. • Update the network firmware in the printer or the print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. Standard parallel port - Lexmark M3150 | User Guide - Page 193
: • From the printer control, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen printer models, press to printer controller board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer - Lexmark M3150 | User Guide - Page 194
Troubleshooting 194 Solving printer problems • "Basic printer problems" on page 194 • "Option problems" on page 196 • "Paper feed problems" on page 199 Basic printer problems The printer is not responding Action Step 1 Make sure the printer is turned on. Yes Go to step 2. No Turn on the printer - Lexmark M3150 | User Guide - Page 195
the installed printer driver. Go to step 12. Install the correct printer driver. Is the correct printer driver installed? Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact customer support. Is the printer working? - Lexmark M3150 | User Guide - Page 196
Troubleshooting 196 Printer display is blank Action Step 1 Press the Sleep button on the printer control panel. Yes No The problem is solved. Go to step 2. Does Ready appear on the printer display? Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. - Lexmark M3150 | User Guide - Page 197
Troubleshooting 197 Action Yes No Step 4 The problem is solved. a Check if the internal option is selected. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print - Lexmark M3150 | User Guide - Page 198
Troubleshooting 198 Action Yes No Step 5 Check if the option is selected. a From the application you are using, select the option. For Mac OS X version 9 users, make sure the printer is set up in Chooser. b Resend the print job. The problem is solved. Contact customer support. Is the tray - Lexmark M3150 | User Guide - Page 199
Step 3 Contact customer a Review the tips on avoiding jams. For more information, see "Avoiding support. jams" on page 170. b Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? No The problem is solved. The problem is solved. The problem is solved. - Lexmark M3150 | User Guide - Page 200
Troubleshooting 200 Paper jam message remains after jam is cleared Action a Do either of the following: • For touch‑screen printer models, touch or Done. Yes Contact customer support. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . b Follow the instructions - Lexmark M3150 | User Guide - Page 201
Troubleshooting support person. support. Is the USB slot disabled? Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer - Lexmark M3150 | User Guide - Page 202
Do the jobs print? Step 6 a Remove, and then reinstall the printer software. For more information, see "Installing the printer" on page 27. Note: The printer software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Contact customer support. Do the jobs - Lexmark M3150 | User Guide - Page 203
a PIN number. For Macintosh users Save each print job, name each job differently, and then send the individual jobs to the printer. Does the job print? Step 3 Free up additional printer memory by deleting some of the held jobs. The problem is solved. Add additional printer memory. Does the job - Lexmark M3150 | User Guide - Page 204
Recovery > Page Protect > Off b Resend the print job. The problem is solved. Go to step 5. Did the job print? Step 5 Install additional printer memory, and then resend the print job. The problem is solved. Contact customer support. Did the job print? Job prints from the wrong tray or on the - Lexmark M3150 | User Guide - Page 205
Step 4 a Check if the trays are not linked. b Resend the print job. The problem is solved. Contact customer support. Did the job print from the correct tray or on the correct paper? Incorrect characters print Action Step 1 Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears - Lexmark M3150 | User Guide - Page 206
Troubleshooting 206 Action Yes No a From the printer control panel, set the paper size and type in the Paper The problem is solved. Contact customer menu to match the paper loaded in the trays to be linked. support. Note: The paper size and type must match for trays to be linked. b Resend - Lexmark M3150 | User Guide - Page 207
Troubleshooting Action Step 2 a Check the original file for manual page breaks. b Resend the print job. Did the file print correctly? Print quality problems Characters have jagged or uneven edges 207 Yes No The problem is solved. Contact customer support. Action Yes Step 1 Go to step 2. a - Lexmark M3150 | User Guide - Page 208
the imaging unit. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Install the imaging unit, and - Lexmark M3150 | User Guide - Page 209
the imaging unit, and then resend the print job. Contact customer support. Do shadow images still appear on prints? No Load paper with the correct paper type and weight in the tray. Change the paper loaded in the tray to match the paper type and weight specified in the tray settings. The problem - Lexmark M3150 | User Guide - Page 210
Troubleshooting 210 Action Step 2 Reinstall the imaging unit and the toner cartridge. a Remove the toner cartridge. b Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality - Lexmark M3150 | User Guide - Page 211
Troubleshooting 211 Action Step 3 a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. b Resend the print job. Yes No The problem is solved. Contact customer support. Are the margins correct? Paper curl Action Yes Step 1 Go to - Lexmark M3150 | User Guide - Page 212
. Go to step 6. The problem is solved. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact customer The problem is solved. support at http://support.lexmar k.com or your service representative. - Lexmark M3150 | User Guide - Page 213
the imaging unit, and then resend the print job. Do the repeating defects still appear? Contact customer support at http://support.lexma rk.com or your service representative. The problem is solved. Print is too dark Action Yes Step 1 Go to step 2. a From the Quality menu on the printer - Lexmark M3150 | User Guide - Page 214
the printer control panel, change the texture settings in the Paper Texture menu to match the paper you are printing on. Go to step 5. Go to step 6. The problem is solved. Is the print still too dark? Step 6 Replace the imaging unit, and then resend the print job. Contact customer support. The - Lexmark M3150 | User Guide - Page 215
Troubleshooting 215 Print is too light Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too light? Step 2 Go to - Lexmark M3150 | User Guide - Page 216
customer support. Is the print still too light? No The problem is solved. The problem is solved. Printer is printing blank pages Action Yes Step 1 Go to step 2. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check - Lexmark M3150 | User Guide - Page 217
print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Is the printer still printing blank pages? Step 3 Replace the imaging unit, and then resend the print job. Contact customer support. Is the printer still printing blank pages? No The problem - Lexmark M3150 | User Guide - Page 218
Troubleshooting 218 Printer is printing solid black pages Action Yes Step 1 Go to step 2. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended - Lexmark M3150 | User Guide - Page 219
exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Do streaked horizontal lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Contact customer support. Do streaked horizontal lines - Lexmark M3150 | User Guide - Page 220
step 5. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the - Lexmark M3150 | User Guide - Page 221
Troubleshooting Action Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Horizontal voids appear on prints Leading edge 221 Yes No Contact customer The problem is solved. support at http://support.lexmar k.com or your service - Lexmark M3150 | User Guide - Page 222
. b Resend the print job. The problem is solved. Do vertical voids appear on prints? Step 4 a Redistribute the toner in the imaging unit. Contact customer support. 1 Remove the toner cartridge, and then the imaging unit. Note: The laser 2 Firmly shake the imaging unit. scanning unit may be - Lexmark M3150 | User Guide - Page 223
Troubleshooting Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Toner fog or background shading appears on prints 223 Yes Contact customer support. No The problem is solved. ABCDE ABCDE ABCDE Action Step 1 Reinstall - Lexmark M3150 | User Guide - Page 224
printing on textured or rough paper? From the Paper menu on the printer control panel, set the paper texture. Contact customer support. Uneven print density Action Replace the imaging unit, and then resend the print job. Is the print density uneven? Yes Contact customer support. No The problem - Lexmark M3150 | User Guide - Page 225
Solving home screen application problems This troubleshooting step applies only to touch‑screen printer models. An application error has occurred Action Yes No Step 1 Go to step 2. Check the system log for relevant details. a Open a Web browser, and then type the printer IP address in the - Lexmark M3150 | User Guide - Page 226
Troubleshooting 226 Action Yes No Step 2 The problem is solved. Go to step 3. Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/ - Lexmark M3150 | User Guide - Page 227
your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is - Lexmark M3150 | User Guide - Page 228
and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www - Lexmark M3150 | User Guide - Page 229
Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption is a trademark of Lexmark printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer - Lexmark M3150 | User Guide - Page 230
the property of their respective owners. AirPrint and the AirPrint used in accordance with the instructions, may cause harmful interference turning the equipment off and on, the user is encouraged to try to correct the to: Director of Lexmark Technology & Services Lexmark International, Inc. - Lexmark M3150 | User Guide - Page 231
Printing 55 (simplex); 54 (duplex) Ready N/A Values are subject to change. See www.lexmark. Rules. Product disposal Do not dispose of the printer or supplies in the same manner as normal the product package, the label, or the product manual. Enclosed please find the waste dry cell batteries - Lexmark M3150 | User Guide - Page 232
as configured when shipped by Lexmark. Temperature information Ambient operating temperature Shipping temperature Storage temperature and relative humidity 15.6 to 32.2°C (60 to 90°F) -40 to 43.3°C (-40 to 110°F) 1 to 35°C (34 to 95°F) 8 to 80% RH Laser notice The printer is certified in the - Lexmark M3150 | User Guide - Page 233
user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: DANGER - Invisible laser radiation when cartridges hard‑copy documents. Ready The product is waiting for a print job. Sleep Mode The product is in a high‑level - Lexmark M3150 | User Guide - Page 234
Values are subject to change. See www.lexmark.com for current values. Sleep Mode This 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be Since power consumption claims are provided in power units of Watts, the power consumption should be - Lexmark M3150 | User Guide - Page 235
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be service, this device is intended to be operated indoors and away from windows to - Lexmark M3150 | User Guide - Page 236
sirable. Pour éviter toute interférence radio au service sous licence, cet appareil est destiné à ê êtres afin d'assurer une protection maximale. Notice to users in the European Union This product is in conformity with . The authorized representative is: Lexmark International Technology Hungária Kft., - Lexmark M3150 | User Guide - Page 237
MT NL NO PL PT RO SE SI SK TR UK Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve adavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav - Lexmark M3150 | User Guide - Page 238
, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for such item. - Lexmark M3150 | User Guide - Page 239
with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications - Lexmark M3150 | User Guide - Page 240
actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited Counter Mode (GCM) implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in - Lexmark M3150 | User Guide - Page 241
Notices 241 The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service. - Lexmark M3150 | User Guide - Page 242
183 configuration information wireless network 29 configurations printer 33, 63 Configure MP menu 117 configuring multiple printers 55, 95 supply notifications, imaging unit 54, 93 supply notifications, maintenance kit 54, 93 supply notifications, toner cartridge 54, 93 configuring port settings 93 - Lexmark M3150 | User Guide - Page 243
56, 96 copying settings to other printers 55, 95 modifying confidential print settings 54, 94 problem accessing 225 Embedded Web Server Administrator's Guide where to find 62, 104 emission notices 230, 231, 235, 236 encrypting the printer hard disk 103 envelopes loading, multipurpose feeder 43, 80 - Lexmark M3150 | User Guide - Page 244
[80.xy] 188 Maintenance kit very low, [x] estimated pages remain [80.xy] 188 memory types installed on printer 61, 101 memory card 12 installing 14 memory card connector location 69 Memory full [38] 188 menu settings loading on multiple printers 55, 95 menu settings page printing 56, 96 menus Active - Lexmark M3150 | User Guide - Page 245
26 550‑sheet tray, installing 26 firmware cards 12 Internal Solutions Port, installing 16 memory card 14 memory cards 12 printer hard disk, installing 22 printer hard disk, removing 24 ordering imaging unit 163 maintenance kit 163 ordering supplies toner cartridge 163 P paper characteristics 107 - Lexmark M3150 | User Guide - Page 246
print is too light 215 printer is printing solid black pages 218 repeating print defects appear on prints 213 shadow images appear on prints 208 skewed print 217 streaked horizontal lines appear on prints 219 streaked vertical lines 220 toner fog or background shading 223 toner rubs off 223 toner - Lexmark M3150 | User Guide - Page 247
52, 90 printing from Windows 52, 90 repeating print defects appear on prints 213 Replace cartridge, 0 estimated pages remain [88.xy] 190 Replace cartridge, printer region mismatch [42.xy] 190 Replace imaging unit, 0 estimated pages remain [84.xy] 191 Replace maintenance kit, 0 estimated pages - Lexmark M3150 | User Guide - Page 248
, from printer control panel 96 checking, using the Embedded Web Server 56, 96 conserving 160 storing 164 using genuine Lexmark 162 using recycled paper 160 supplies, ordering imaging unit 163 maintenance kit 163 toner cartridge 163 supply notifications configuring 54, 93 supported flash drives - Lexmark M3150 | User Guide - Page 249
220 toner fog or background shading 223 toner rubs off 223 toner specks appear on prints 223 transparency print quality is poor 218 uneven print density 224 white streaks on a page 222 troubleshooting, printer options internal option is not detected 196 Internal Solutions Port 198 tray problems 197
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M1100 and M3100 Series
User's Guide
Important:
Click
here
before using this guide.
March 2014
www.lexmark.com
Machine type(s):
4514
Model(s):
639, 649