Lexmark M3150 User Guide - Page 198
Internal Solutions Port does not operate correctly
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Troubleshooting 198 Action Yes No Step 5 Check if the option is selected. a From the application you are using, select the option. For Mac OS X version 9 users, make sure the printer is set up in Chooser. b Resend the print job. The problem is solved. Contact customer support. Is the tray working? Internal Solutions Port does not operate correctly Action Step 1 Make sure the Internal Solutions Port (ISP) is installed. a Install the ISP. For more information, see "Installing an Internal Solutions Port" on page 16. b Print a menu settings page, and then check if the ISP is listed in the Installed Options list. Yes Go to step 2. No Check if you have a supported ISP. Note: An ISP from another printer may not work on this printer. Is the ISP listed in the Installed Options list? Step 2 Check the cable and the ISP connection. The problem is solved. Contact customer support. a Use the correct cable, and then make sure it is securely connected to the ISP. b Check if the ISP solution interface cable is securely connected into the receptacle of the controller board. Note: The ISP solution interface cable and the receptacle on the controller board are color‑coded. Does the Internal Solutions Port operate correctly? USB/parallel interface card does not operate correctly Action Step 1 Make sure the USB or parallel interface card is installed. a Install the USB or parallel interface card. For more information, see "Installing an Internal Solutions Port" on page 16. b Print a menu settings page, and then check if the USB or parallel interface card is listed in the Installed Options list. Yes Go to step 2. Is the USB or parallel interface card listed in the Installed Options list? No Check if you have a supported USB or parallel interface card. Note: A USB or parallel interface card from another printer may not work on this printer.