Lexmark X543DN User Guide - Page 8

Copier does not respond

...........................................................................................................................................................

196

Scanner unit does not close

......................................................................................................................................................

196

Poor copy quality

..........................................................................................................................................................................

197

Partial document or photo copies

..........................................................................................................................................

198

Solving scanner problems

.............................................................................................................................................

198

Checking an unresponsive scanner

.......................................................................................................................................

198

Scan was not successful

.............................................................................................................................................................

199

Scanning takes too long or freezes the computer

............................................................................................................

199

Poor scanned image quality

.....................................................................................................................................................

199

Partial document or photo scans

............................................................................................................................................

200

Cannot scan from a computer

.................................................................................................................................................

200

Solving fax problems

.......................................................................................................................................................

200

Caller ID is not shown

..................................................................................................................................................................

200

Cannot send or receive a fax

.....................................................................................................................................................

201

Can send but not receive faxes

................................................................................................................................................

202

Can receive but not send faxes

................................................................................................................................................

203

Received fax has poor print quality

........................................................................................................................................

203

Blocking junk faxes

.......................................................................................................................................................................

204

Solving option problems

................................................................................................................................................

204

Option does not operate correctly or quits after it is installed

....................................................................................

204

Drawers

.............................................................................................................................................................................................

205

Multipurpose feeder

....................................................................................................................................................................

205

Memory card

..................................................................................................................................................................................

206

Solving paper feed problems

.......................................................................................................................................

206

Paper frequently jams

.................................................................................................................................................................

206

Paper jam message remains after jam is cleared

..............................................................................................................

206

Page that jammed does not reprint after you clear the jam

.........................................................................................

206

Solving print quality problems

....................................................................................................................................

207

Blank pages

.....................................................................................................................................................................................

207

Characters have jagged or uneven edges

...........................................................................................................................

207

Clipped images

..............................................................................................................................................................................

208

Dark lines

.........................................................................................................................................................................................

208

Gray background

..........................................................................................................................................................................

208

Incorrect margins

..........................................................................................................................................................................

209

Light colored line, white line, or incorrectly colored line

...............................................................................................

209

Paper curl

.........................................................................................................................................................................................

210

Print irregularities

.........................................................................................................................................................................

210

Repeating defects

.........................................................................................................................................................................

211

Skewed print

...................................................................................................................................................................................

211

Print is too light

.............................................................................................................................................................................

211

Print is too dark

..............................................................................................................................................................................

213

Solid color pages

...........................................................................................................................................................................

214

Toner fog or background shading appears on the page

...............................................................................................

214

Toner rubs off

.................................................................................................................................................................................

214

Contents

8

Lexmark X543DN User Guide - Page 8

Solving scanner problems, Solving paper feed problems, Solving print quality problems, Dark lines - memory

Page 8 highlights

Section	Page
Contents	2
Safety information	11
Learning about the printer	13
Finding information about the printer	13
Selecting a location for the printer	14
Printer configurations	16
Basic functions of the scanner	16
Understanding the ADF and scanner glass	17
Understanding the printer control panel	17
Additional printer setup	23
Installing internal options	23
Available options	23
Installing a memory card	23
Installing a flash memory or font card	27
Installing hardware options	30
Installing a 650-sheet duo drawer	30
Attaching cables	32
Verifying printer setup	33
Printing menu settings pages	33
Printing a network setup page	33
Setting up the printer software	34
Installing printer software	34
Updating available options in the printer driver	34
Loading paper and specialty media	36
Linking and unlinking trays	36
Linking trays	36
Unlinking trays	36
Assigning a Custom Type <x> name	36
Setting the Paper Size and Paper Type	37
Configuring Universal paper settings	37
Loading the standard 250-sheet tray	38
Loading the optional 650-sheet duo drawer	40
Using the multipurpose feeder	41
Using the manual feeder	43
Paper and specialty media guide	45
Paper guidelines	45
Paper characteristics	45
Unacceptable paper	46
Selecting paper	46
Selecting preprinted forms and letterhead	46
Storing paper	47
Supported paper sizes, types, and weights	47
Paper sizes supported by the printer	47
Paper types supported by the printer	48
Paper types and weights supported by the printer	49
Paper capacities	50
Using recycled paper and other office papers	51
Printing	52
Printing a document	52
Printing on specialty media	53
Tips on using letterhead	53
Tips on using transparencies	54
Tips on using envelopes	54
Tips on using paper labels	55
Tips on using card stock	56
Printing from a flash drive	56
Printing photos from a PictBridge-enabled digital camera	58
Printing information pages	58
Printing a font sample list	58
Printing a directory list	59
Printing the print quality test pages	59
Canceling a print job	59
Canceling a print job from the printer control panel	59
Canceling a print job from the computer	59
Copying	61
Making copies	61
Making a quick copy	61
Copying using the ADF	61
Copying using the scanner glass	62
Copying photos	62
Copying on specialty media	62
Copying to transparencies	62
Copying to letterhead	63
Customizing copy settings	63
Copying from one size to another	63
Making copies using paper from a selected tray	64
Copying on both sides of the paper (duplexing)	64
Reducing or enlarging copies	65
Making a copy lighter or darker	65
Adjusting copy quality	66
Collating copies	66
Placing separator sheets between copies	67
Copying multiple pages onto a single sheet	67
Canceling a copy job	68
Improving copy quality	68
E-mailing	69
Getting ready to e-mail	69
Setting up the e-mail function	69
Setting up the address book	70
Creating an e-mail shortcut using the Embedded Web Server	70
E-mailing a document	70
Sending an e-mail using the keypad	70
Sending an e-mail using a shortcut number	71
Sending an e-mail using the address book	72
Canceling an e-mail	72
Faxing	73
Getting the printer ready to fax	73
Initial fax setup	74
Choosing a fax connection	75
Connecting to an analog telephone line	76
Connecting to a DSL service	76
Connecting to a PBX or ISDN system	77
Connecting to a Distinctive Ring Service	78
Connecting a telephone or answering machine to the same telephone line	79
Connecting to an adapter for your country or region	81
Connecting to a computer with a modem	85
Setting the outgoing fax name and number	87
Setting the date and time	87
Turning daylight saving time on or off	88
Sending a fax	88
Sending a fax using the printer control panel	88
Sending a fax using the computer	89
Creating shortcuts	89
Creating a fax destination shortcut using the Embedded Web Server	89
Creating a fax destination shortcut using the printer control panel	90
Using shortcuts and the address book	91
Using fax destination shortcuts	91
Using the address book	91
Customizing fax settings	91
Changing the fax resolution	91
Making a fax lighter or darker	92
Sending a fax at a scheduled time	92
Viewing a fax log	92
Canceling an outgoing fax	93
Understanding fax options	93
Original Size	93
Content	93
Sides (Duplex)	93
Resolution	94
Darkness	94
Improving fax quality	94
Holding and forwarding faxes	94
Holding faxes	94
Forwarding a fax	95
Scanning to a computer or USB flash memory device	96
Scanning to a computer	96
Scanning to a USB flash memory device	97
Understanding scan to computer options	98
Sides (Duplex)	98
Darkness	98
Improving scan quality	98
Using the Scan Center software	98
Understanding the Scan Center features	98
Using the ScanBack utility	99
Using the ScanBack Utility	99
Clearing jams	100
Avoiding jams	100
Understanding jam numbers and locations	101
200 paper jam	102
201 paper jam	102
202 paper jam	103
230 paper jam	105
235 paper jam	105
242 paper jam	105
250 paper jam	106
290 paper jam	106
Understanding printer menus	108
Menus list	108
Supplies menu	109
Paper menu	109
Default Source menu	109
Size/Type menu	110
Paper Texture menu	112
Paper Weight menu	114
Paper Loading menu	115
Custom Types menu	116
Custom Scan Sizes menu	117
Universal Setup menu	117
Reports menu	118
Reports menu	118
Network/Ports	119
Active NIC menu	119
Network menu	119
Wireless menu	120
USB menu	121
Settings menu	123
General Settings menu	123
Copy Settings menu	126
Fax Settings menu	128
Flash Drive menu	134
Print Settings	137
Set Date and Time	146
Understanding printer messages	148
List of status and error messages	148
Access USB after scan	148
Access USB now	148
Busy	148
Calibrating	148
Call complete	148
Cancel not available	148
Canceling	148
Check Config ID	148
Clock battery	148
Close door	148
<color> Low	149
Dialing	149
DO NOT TOUCH	149
Fax complete	149
Fax failed	149
Flushing buffer	149
File corrupt	149
Hex Trace	149
Imaging Kit	149
Incoming call	149
Insert Tray <x>	149
Invalid Engine Code	150
Invalid Network Code	150
LADP connection error	150
Line busy	150
Load <src> with <x>	150
Load single sheet feeder with <x>	150
Maintenance	150
Memory full, cannot send faxes	150
Menus disabled	151
No analog phone line	151
No answer	151
No dial tone	151
No recognized file types	151
PC Kit Life Warning	151
Phone in Use	151
Picture too large	151
Power Saver	151
Printing error	152
Programming Code	152
Reading data	152
Reading error (Remove drive)	152
Ready	152
Receiving pXX	152
Reload printed pages in Tray <x>	152
Remote Management Active	152
Remove originals from the scanner ADF	152
Remove packaging material	152
Remove paper from standard output bin	152
Replace <color> cartridge	153
Replace PC Kit	153
Scan Document Too Long	153
Scan to USB failed	153
Scanner ADF Cover Open	153
Sending pXX	153
Standard Exit Bin Full	153
Tray <x> Empty	153
Tray <x> Low	153
Tray <x> Missing	154
Unsupported USB device, please remove	154
Unsupported USB hub, please remove	154
Unsupported Mode	154
USB drive disabled	154
Use camera controls to print	154
Waiting	154
Waiting, too many events	154
30.yy <color> cartridge missing	154
31.yy Defective <color> Cartridge	154
31 Defective Imaging Kit	154
32.yy Replace Unsupported <color> Cartridge	155
34 Short paper	155
35 Insufficient memory to support Resource Save feature	155
37 Insufficient memory to collate job	155
38 Memory Full	155
39 Complex page, some data may not have printed	155
40 <color> Invalid refill, change cartridge	155
50 PPDS Font Error	155
51 Defective flash detected	156
52 Not enough free space in flash memory for resources	156
53 Unformatted flash detected	156
54 Network <x> Software Error	156
56 Standard USB Port Disabled	156
58 Too many flash options installed	156
58 Too many trays attached	157
59 Incompatible tray <x>	157
82 Replace waste toner box	157
82.yy Waste toner box missing	157
88.yy <color> Cartridge is low	157
88.yy Replace <color> Cartridge	157
150 displayed	157
200.yy Paper jam <area name>	158
201.yy Paper jam <area name>	158
202.yy Paper jam <area name>	158
230.yy Paper jam <area name>	158
235 Paper Jam Check Duplex	158
24x Paper Jam Check Tray <x>	158
250.yy Paper jam <area name>	159
290–292 ADF Scanning Jams	159
293 Paper Missing	159
293.02 Flatbed Cover Open	159
294 ADF Jam	159
840.01 Scanner Disabled	160
840.02 Scanner Auto Disabled	160
940.01	160
941.01	160
942.01	160
943.01	160
940.02	160
941.02	160
942.02	161
943.02	161
900–999 Service <message>	161
Maintaining the printer	162
Storing supplies	162
Checking the status of supplies	162
Checking the status of supplies from the printer control panel	162
Checking the status of supplies from a network computer	162
Conserving supplies	162
Ordering supplies	163
Ordering toner cartridges	163
Ordering imaging kits	164
Ordering a waste toner bottle	164
Replacing supplies	165
Replacing the waste toner bottle	165
Replacing a black imaging kit	168
Replacing a black and color imaging kit	174
Replacing a toner cartridge	179
Replacing a developer unit	181
Recycling Lexmark products	187
Cleaning the exterior of the printer	187
Cleaning the scanner glass	188
Moving the printer	188
Before moving the printer	188
Moving the printer to another location	189
Shipping the printer	189
Administrative support	190
Finding advanced networking and administrator information	190
Restoring the factory default settings	190
Adjusting Power Saver	190
Using the Embedded Web Server	191
Setting up e-mail alerts	191
Viewing reports	192
Troubleshooting	193
Solving basic printer problems	193
Solving printing problems	193
Multiple-language PDFs do not print	193
Printer control panel display is blank or displays only diamonds	193
Error message about reading USB drive appears	193
Jobs do not print	194
Job takes longer than expected to print	194
Job prints from the wrong tray or on the wrong paper	195
Incorrect characters print	195
Tray linking does not work	195
Large jobs do not collate	195
Unexpected page breaks occur	196
Solving copy problems	196
Copier does not respond	196
Scanner unit does not close	196
Poor copy quality	197
Partial document or photo copies	198
Solving scanner problems	198
Checking an unresponsive scanner	198
Scan was not successful	199
Scanning takes too long or freezes the computer	199
Poor scanned image quality	199
Partial document or photo scans	200
Cannot scan from a computer	200
Solving fax problems	200
Caller ID is not shown	200
Cannot send or receive a fax	201
Can send but not receive faxes	202
Can receive but not send faxes	203
Received fax has poor print quality	203
Blocking junk faxes	204
Solving option problems	204
Option does not operate correctly or quits after it is installed	204
Drawers	205
Multipurpose feeder	205
Memory card	206
Solving paper feed problems	206
Paper frequently jams	206
Paper jam message remains after jam is cleared	206
Page that jammed does not reprint after you clear the jam	206
Solving print quality problems	207
Blank pages	207
Characters have jagged or uneven edges	207
Clipped images	208
Dark lines	208
Gray background	208
Incorrect margins	209
Light colored line, white line, or incorrectly colored line	209
Paper curl	210
Print irregularities	210
Repeating defects	211
Skewed print	211
Print is too light	211
Print is too dark	213
Solid color pages	214
Toner fog or background shading appears on the page	214
Toner rubs off	214
Toner specks	215
Transparency print quality is poor	215
Uneven print density	216
Solving color quality problems	216
Color misregistration	216
FAQ about color printing	217
Embedded Web Server does not open	220
Check the network connections	220
Check the network settings	220
Contacting Customer Support	220
Notices	221
Product information	221
Edition notice	221
UNITED STATES GOVERNMENT RIGHTS	222
Trademarks	222
Federal Communications Commission (FCC) compliance information statement	222
European Community (EC) directives conformity	223
Exposure to radio frequency radiation	223
Industry Canada notice	223
European Community (EC) directives conformity statement for radio products	224
Noise emission levels	226
Temperature information	226
Federal Communications Commission (FCC) compliance information statement	226
Notice to users of the Canadian telephone network	227
Notice to users of the New Zealand telephone network	228
South Africa telecommunications notice	228
Waste from Electrical and Electronic Equipment (WEEE) directive	229
Mercury statement	229
Product disposal	230
Static sensitivity notice	230
ENERGY STAR	230
Laser notice	230
Laser advisory label	231
Power consumption	231
Product power consumption	231
Power Saver	231
Off mode	232
Total energy usage	232
Statement of Limited Warranty	232
DEVICE PATENT LICENSE	234
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS	234