Lexmark X5650 Network Guide - Page 21

Wi-Fi indicator light is still orange

Page 21 highlights

Notes: • Yellow means the port is active but is not connected. • Red means the port has not been configured. d Click Advanced. e Click TCP/IP. • The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. • The "Router" entry is typically the wireless access point. In Mac OS X version 10.4 and earlier a Click Œ System Preferences. b Click Network. c If necessary, select Network Status in the Show pop-up menu. The AirPort status indicator should be green. Green means the port is active (turned on) and connected. Notes: • Yellow means the port is active but is not connected. • Red means the port has not been configured. d From the Show pop-up menu, select AirPort. e Click TCP/IP. • The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. • The "Router" entry is typically the wireless access point. 2 Ping the wireless access point. a From the menu bar, click Go Œ Utilities. b Double-click Network Utility. c Click the Ping tab. d Type the IP address of the wireless access point in the network address field. For example: 10.168.0.100 e Click Ping. 3 If the wireless access point responds, you will see several lines that display the number of bytes received from the access point. This ensures that your computer is connected to the access point. If the wireless access point does not respond, nothing is displayed. You can use Network Diagnostics to help resolve the problem. RUN THE WIRELESS SETUP AGAIN 1 From the Finder desktop, double-click the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Wi-Fi indicator light is still orange When the Wi-Fi indicator light is orange, it may indicate that the printer is: • Not configured in infrastructure mode • Waiting to make an ad hoc connection to another wireless device The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed. These are possible solutions. Try one or more of the following: CHECK NETWORK NAME Make sure your network does not have the same name as another network near you. For example, if you and your neighbor both use a manufacturer's default network name, your printer could be connecting to your neighbor's network. If you are not using a unique network name, consult the documentation for your wireless access point (wireless router) to learn how to set a network name. If you set a new network name, you must reset the printer and computer SSID to the same network name. CHECK SECURITY KEYS If you are using WEP security A valid WEP key is: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. If you are using WPA security A valid WPA passphrase is: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. If your wireless network is not using security, then you will not have a security key. Using a wireless network with no security is not recommended because it can allow intruders to use your network resources without your consent. MOVE YOUR PRINTER Move the printer closer to the wireless access point (wireless router). Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal performance is generally 100-150 feet. Troubleshooting a printer on a wireless network 21

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Notes:
Yellow means the port is active but is not connected.
Red means the port has not been configured.
d
Click
Advanced
.
e
Click
TCP/IP
.
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.
The "Router" entry is typically the wireless access point.
In Mac OS X version 10.4 and earlier
a
Click
System Preferences
.
b
Click
Network
.
c
If necessary, select
Network Status
in the Show pop-up menu.
The AirPort status indicator should be green. Green means the port is active (turned on) and
connected.
Notes:
Yellow means the port is active but is not connected.
Red means the port has not been configured.
d
From the Show pop-up menu, select
AirPort
.
e
Click
TCP/IP
.
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.
The "Router" entry is typically the wireless access point.
2
Ping the wireless access point.
a
From the menu bar, click
Go
Utilities
.
b
Double-click
Network Utility
.
c
Click the
Ping
tab.
d
Type the IP address of the wireless access point in the network address field. For example:
10.168.0.100
e
Click
Ping
.
3
If the wireless access point responds, you will see several lines that display the number of bytes
received from the access point. This ensures that your computer is connected to the access point.
If the wireless access point does not respond, nothing is displayed. You can use Network Diagnostics
to help resolve the problem.
R
UN
THE
WIRELESS
SETUP
AGAIN
1
From the Finder desktop, double-click the printer folder.
2
Double-click
Lexmark Wireless Setup Assistant
.
3
Follow the instructions on the computer screen.
Wi-Fi indicator light is still orange
When the Wi-Fi indicator light is orange, it may indicate that the printer is:
Not configured in infrastructure mode
Waiting to make an ad hoc connection to another wireless device
The printer may be unable to join the network because of interference, its distance from the wireless access
point (wireless router), or until its settings are changed.
These are possible solutions. Try one or more of the following:
C
HECK
NETWORK
NAME
Make sure your network does not have the same name as another network near you. For example, if
you and your neighbor both use a manufacturer's default network name, your printer could be
connecting to your neighbor's network.
If you are not using a unique network name, consult the documentation for your wireless access point
(wireless router) to learn how to set a network name.
If you set a new network name, you must reset the printer and computer SSID to the same network
name.
C
HECK
SECURITY
KEYS
If you are using WEP security
A valid WEP key is:
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a
keyboard.
If you are using WPA security
A valid WPA passphrase is:
From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.
or
Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9.
If your wireless network is not using security, then you will not have a security key. Using a wireless
network with no security is not recommended because it can allow intruders to use your network
resources without your consent.
M
OVE
YOUR
PRINTER
Move the printer closer to the wireless access point (wireless router). Although the possible distance
between devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal
performance is generally 100-150 feet.
Troubleshooting a printer on a wireless network
21