Lexmark X864 Forms and Bar Code User's Guide - Page 22

Troubleshooting Ready message does not appear after installation MAKE SURE THE OPTION CARD IS INSTALLED PROPERLY Turn off the printer and re-install the card. For more information, see the Installation chapter. Forms Manager does not see the printer These are possible solutions. Try one or more of the following: CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. IS THE PRINTER CONNECTED TO THE NETWORK? Make sure the printer is on the network and that you have a matching IP or DNS name. International fonts do not print as expected The international font set on the client computer does not match the font set on the DLE card. SWITCH TO ONE OF THE FONTS AVAILABLE ON THE DLE CARD The following international fonts are recommended for forms printed on a printer with an installed DLE card: Intl-Univers Intl-CG Times Intl-Courier ArialMT Times New RomanPSMT Fonts in Forms Composer do not match those on the printed forms The settings for Lexmark Forms Composer and/or the printer are not configured properly. These are possible solutions. Please try one or more of the following: Troubleshooting 22