Lexmark X864 Forms and Bar Code User's Guide - Page 24

Remove unnecessary characters from the beginning of the form, is plain text

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REMOVE UNNECESSARY CHARACTERS FROM THE BEGINNING OF THE FORM Form feed or carriage return characters at the beginning of a data stream will cause the printer to skip to the next page, so that job or page activation conditions may be missed. Removing such characters should remedy the problem. Page is plain text These are possible solutions. Try one or more of the following: MAKE SURE TO REVIEW THE ACTIVATION CONDITIONS IN FORMS COMPOSER The form you are printing to is not being activated. Use Forms Composer to set up activation conditions for the form. MAKE SURE THE FORMS MERGE FUNCTION IN THE DLE IS NOT DEACTIVATED BY FORMS MANAGER From Forms Manager, open the Printer Properties menu to activate the Forms merge. Unable to fax or e-mail merged output The settings for Lexmark Forms Composer and/or the printer are not configured properly. CHECK THE SETTINGS FOR BOTH LEXMARK FORMS COMPOSER AND THE PRINTER Consult the Lexmark Forms Composer documentation to ensure that the Workflow properties for the data stream have been properly configured. For information on configuring network settings, see the documentation that came with the printer. Characters appear as boxes in PDFs viewed with Acrobat Reader Acrobat Reader may not correctly display all characters in archived and e-mailed attachments. USE A DIFFERENT PROGRAM TO VIEW PDFS Merged output and preview output should match exactly. If boxes appear instead of characters in PDFs, switching to a different PDF viewer (such as Foxit Reader, available from www.foxitsoftware.com) should solve the problem. All forms are not listed Use Forms Manager to view all forms stored on the optional flash memory card or printer hard disk. Troubleshooting 24

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R
EMOVE
UNNECESSARY
CHARACTERS
FROM
THE
BEGINNING
OF
THE
FORM
Form feed or carriage return characters at the beginning of a data stream will cause the printer to skip to the next
page, so that job or page activation conditions may be missed. Removing such characters should remedy the
problem.
Page is plain text
These are possible solutions. Try one or more of the following:
M
AKE
SURE
TO
REVIEW
THE
ACTIVATION
CONDITIONS
IN
F
ORMS
C
OMPOSER
The form you are printing to is not being activated. Use Forms Composer to set up activation conditions for the
form.
M
AKE
SURE
THE
F
ORMS
MERGE
FUNCTION
IN
THE
DLE
IS
NOT
DEACTIVATED
BY
F
ORMS
M
ANAGER
From Forms Manager, open the Printer Properties menu to activate the Forms merge.
Unable to fax or e-mail merged output
The settings for Lexmark Forms Composer and/or the printer are not configured properly.
C
HECK
THE
SETTINGS
FOR
BOTH
L
EXMARK
F
ORMS
C
OMPOSER
AND
THE
PRINTER
Consult the Lexmark Forms Composer documentation to ensure that the Workflow properties for the data stream
have been properly configured.
For information on configuring network settings, see the documentation that came with the printer.
Characters appear as boxes in PDFs viewed with
Acrobat Reader
Acrobat Reader may not correctly display all characters in archived and e-mailed attachments.
U
SE
A
DIFFERENT
PROGRAM
TO
VIEW
PDF
S
Merged output and preview output should match exactly. If boxes appear instead of characters in PDFs, switching
to a different PDF viewer (such as Foxit Reader, available from www.foxitsoftware.com) should solve the problem.
All forms are not listed
Use Forms Manager to view all forms stored on the optional flash memory card or printer hard disk.
Troubleshooting
24