Lexmark X945e Troubleshooting Guide - Page 13

Contacting Customer Support - troubleshooting

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What are detailed Color Samples and how do I access them? Detailed Color Samples sets are available only through the Embedded Web Server of a network printer. A detailed Color Samples set contains a range of shades (displayed as colored boxes) that are similar to a user-defined RGB or CMYK value. The likeness of the colors in the set are dependent on the value entered in the RGB or CMYK Increment box. To access a detailed Color Samples set from the Embedded Web Server: 1 Open a Web browser. 2 In the address bar, type the network printer IP address. 3 Click Configuration. 4 Click Color Samples. 5 Click Detailed Options to narrow the set to one color range. 6 When the Detailed Options page appears, select a color conversion table. 7 Enter the RGB or CMYK color number. 8 Enter an Increment value from 1-255. Note: The closer the value is to 1, the narrower the color sample range will appear. 9 Click Print to print the detailed Color Samples set. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call (1-800-539-6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 13

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What are detailed Color Samples and how do I access them?
Detailed Color Samples sets are available only through the
Embedded Web Server of a network printer. A detailed Color
Samples set contains a range of shades (displayed as colored
boxes) that are similar to a user-defined RGB or CMYK value. The
likeness of the colors in the set are dependent on the value
entered in the RGB or CMYK Increment box.
To access a detailed Color Samples set from the Embedded Web
Server:
1
Open a Web browser.
2
In the address bar, type the network printer IP address.
3
Click
Configuration
.
4
Click
Color Samples
.
5
Click
Detailed Options
to narrow the set to one color range.
6
When the Detailed Options page appears, select a color
conversion table.
7
Enter the RGB or CMYK color number.
8
Enter an Increment value from 1–255.
Note:
The closer the value is to 1, the narrower the color
sample range will appear.
9
Click
Print
to print the detailed Color Samples set.
Contacting Customer Support
When you call Customer Support, describe the problem you are
experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For
more information, see the label on the inside top front cover of
the printer. The serial number is also listed on the menu settings
page.
In the U.S. or Canada, call (1-800-539-6275). For other
countries/regions, visit the Lexmark Web site at
www.lexmark.com
.
13