LiftMaster 3850 3850 Elite Series Manual - Page 40

How to Order Repair Parts, Warranty - cost

Page 40 highlights

LIFTMASTER® SERVICE IS ON CALL OUR LARGE SERVICE ORGANIZATION SPANS AMERICA INSTALLATION AND SERVICE INFORMATION IS AS NEAR AS YOUR TELEPHONE. SIMPLY DIAL OUR TOLL FREE NUMBER: 1-800-528-9131 www.liftmaster.com For professional installation, parts and service, contact your local LIFTMASTER/CHAMBERLAIN dealer. Look for him in the Yellow Pages, or call our Service number for a list of dealers in your area. HOW TO ORDER REPAIR PARTS Selling prices will be furnished on request or parts will be shipped at prevailing prices and you will be billed accordingly. WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE FOLLOWING INFORMATION: • PART NUMBER • PART NAME • MODEL NUMBER ADDRESS ORDERS TO: THE CHAMBERLAIN GROUP, INC. Technical Support Group 6050 S. Country Club Road Tucson, Arizona 85706 SERVICE INFORMATION TOLL FREE NUMBER: 1-800-528-9131 LIFTMASTER FIVE YEAR LIMITED WARRANTY LIFETIME MOTOR AND BELT LIMITED WARRANTY ONE YEAR LIMITED WARRANTY FOR EVERCHARGE® STANDBY POWER BATTERY The Chamberlain Group, Inc. ("Seller") warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defect in materials and/or workmanship for a period of 60 full months from the date of purchase and that the motor and belt are free from defect in materials and/or workmanship for a period of the lifetime of the product. The proper operation of this product is dependent on your compliance with the instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety. If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131; toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center for warranty repair. You will be advised of shipping instructions when you call. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller's sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller's sole option. ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE FIVE YEAR LIMITED WARRANTY PERIOD SET FORTH ABOVE EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE BATTERY, WHICH IS LIMITED IN DURATION TO ONE YEAR, MOTOR AND BELT, WHICH ARE LIMITED IN DURATION TO THE LIFETIME LIMITED WARRANTY PERIOD FOR THE MOTOR AND BELT, AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER'S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. 114A3406G © 2010, The Chamberlain Group, Inc. All Rights Reserved

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© 2010, The Chamberlain Group, Inc.
114A3406G
All Rights Reserved
HOW TO ORDER
REPAIR PARTS
Selling prices will be furnished on request or parts will be shipped at
prevailing prices and you will be billed accordingly.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE FOLLOWING
INFORMATION:
PART NUMBER
• PART NAME
• MODEL NUMBER
ADDRESS ORDERS TO:
THE CHAMBERLAIN GROUP, INC.
Technical Support Group
6050 S. Country Club Road
Tucson, Arizona 85706
SERVICE INFORMATION
TOLL FREE NUMBER:
1-800-528-9131
LIFTMASTER FIVE YEAR LIMITED WARRANTY
LIFETIME MOTOR AND BELT LIMITED WARRANTY
ONE YEAR LIMITED WARRANTY FOR EVERCHARGE
®
STANDBY POWER BATTERY
The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is
free from defect in materials and/or workmanship for a period of 60 full months from the date of purchase and that the motor and belt are free from defect in
materials and/or workmanship for a period of the lifetime of the product. The proper operation of this product is dependent on your compliance with the
instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty in its
entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131; toll free, before dismantling
this product. Then send this product, pre-paid and insured, to our service center for warranty repair. You will be advised of shipping instructions when you call.
Please include a brief description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller
for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole
option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option.
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE FIVE YEAR LIMITED WARRANTY PERIOD SET FORTH ABOVE EXCEPT THE IMPLIED
WARRANTIES WITH RESPECT TO THE BATTERY, WHICH IS LIMITED IN DURATION TO ONE YEAR, MOTOR AND BELT, WHICH ARE LIMITED IN DURATION TO
THE LIFETIME LIMITED WARRANTY PERIOD FOR THE MOTOR AND BELT, AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD.
Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING,
BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY
ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES IN REMOTE
CONTROL TRANSMITTERS AND LIGHT BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY
PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR
ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE
CALL THAT DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU. UNDER NO CIRCUMSTANCES
SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS
PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE
COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF
THIS PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
LIFTMASTER
®
SERVICE
IS ON CALL
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA
INSTALLATION AND SERVICE INFORMATION IS AS NEAR AS YOUR
TELEPHONE. SIMPLY DIAL OUR
TOLL FREE NUMBER:
1-800-528-9131
www.liftmaster.com
For professional installation, parts and service,
contact your local
LIFTMASTER/CHAMBERLAIN dealer. Look for him in the Yellow
Pages, or call our Service number for a list of dealers in your area.