LiftMaster CAPXS Installation Manual - English French Spanish - Page 10
ACCOUNT SETUP, Setup a myQ® Community Account, Signing up for myQ® Community Services
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INTRODUCTION ACCOUNT SETUP POWER NETWORK/MOUNTING ACCESS CONTROL The following services are required for CAPXS to fully function Setup a myQ® Community Account NIONTTE:RIOf yDouUhCaTveIOanNexisting mAyCQC® OacUcoNuTnt,SyEouTrUmPyQ® ComPmOuWnitEy RaccountNwEilTl hWavOeRthKe/sMamOeUNTING ACCESS CONTROL password. Go to: account.myQ.com and login. If you do not have a myQ® Community account: Method 1 1. Call LiftMaster Customer Care at 800.323.2276 to create a myQ® Community account. 2I. NTYRouOwDilUl gCeTt aIOwNelcome emAaiCl fCroOmULNiftTMSasEteTr.UAPccept thePinOviWtatEioRn and NreEgiTstWerOorRloKg/iMn tOoUyoNuTr ING ACCESS CONTROL account. 3. Setup the facility, select a subscription plan, add residents, and credentials (refer to the available Help in myQ® Community). 4. Continue with the installation of the CAPXS in this manual. Method 2 1I. NTNRavOigDatUe CtoThItOtpNs://www.mAyqCbCusOinUeNssT.coSmE/.TUP 2. Click the Sign Up button. POWER NETWORK/MOUNTING ACCESS CONTROL 3. Follow on screen steps to set-up a facility, select Community Manager, or Dealer, select subscription plan, add residents, and credentials. 4. Continue with the installation of the CAPXS in this manual. Signing up for myQ® Community Services Service subscriptions are required for CAPXS to fully function. To sign up for services: 1. Set up a myQ Community account a. Go to: account.myQ.com b. If you don't have a myQ® account, choose Sign Up and follow the prompts to complete account signup. c. If you have an existing myQ® account, your myQ® Community account will have the same password. Choose Log In. 2. Create a new community a. If you don't have any communities in your account, you will be prompted to create a new community. Follow the prompts to complete community creation. 3. Add devices/subscription plan a. Under Device Management, select CAPXS and any other LiftMaster access control devices. b. Subscription plan is pre-selected based on selected devices. Select any add-on services and check out. c. Follow the prompts to finish adding CAPXS and any other LiftMaster acess control devices. 4. Configure the community a. Under People-People Management, add residents. Also make sure to assign at least one access group to each resident. b. Under People-Mobile App License Management, assign myQ Community App licenses to residents. c. For more, visit https://support.partner.liftmaster.com/s/community-access-support/admins-and-community-managers. 5. Continue with the installation of the CAPXS in this manual. For Support, call 877.247.6764 or visit https://support.partner.liftmaster.com/s/community-access-support NOTE: VoIP service is required for calling function. LiftMaster partners exclusively with Phone.com to provide the best integrated solution for voice and video calling. Other VoIP providers are not compatible with our CAPXS. 10