Memorex MMP8567 Manual - Page 105

Troubleshooting Guide - problems

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TROUBLESHOOTING GUIDE If you experience a problem with this unit, check the chart below before calling for service. SYMPTOM Unit will not turn on. No sound. CAUSE SOLUTION Battery is low/empty. Replace battery. Unit is not turned Press Power On/Off/Stop on. button to turn the unit on. Headphones are not Insert headphones. inserted. Volume is set too Raise the volume using the low. Volume + button. The MP3 or WMA files Download uncorrupted are corrupted. files. No files are in the Upload files to the unit as player. described on pages 18-22. The computer is not recognizing the player. The player is not securely connected. Computer is not compatible. Make sure player is securely connected. Supported OS: Windows ME, 2000, XP and Mac OS X WMA files with DRM can't playback. Incorrect downloading See page 21 to download methods. WMA files with DRM. 50

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TROUBLESHOOTING GUIDE
50
If you experience a problem with this unit, check the chart below before calling for service.
SYMPTOM
CAUSE
SOLUTION
Unit will not
Battery is low/empty.
Replace battery.
turn on.
Unit is not turned
Press Power On/Off/Stop
on.
button to turn the unit on.
No sound.
Headphones are not
Insert headphones.
inserted.
Volume is set too
Raise the volume using the
low.
Volume + button.
The MP3 or WMA files
Download uncorrupted
are corrupted.
files.
No files are in the
Upload files to the unit as
player.
described on pages 18-22.
The computer is not
The player is
Make sure player is
recognizing the
not securely connected.
securely connected.
player.
Computer is not
Supported OS: Windows ME,
compatible.
2000, XP and Mac OS X
WMA files with DRM
Incorrect downloading
See page 21 to download
can’t playback.
methods.
WMA files with DRM.