Motorola razr 2nd Gen User Guide - Page 36
Troubleshoot your phone, Data usage, Restart or remove an app, Restart your phone
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Data usage You can track the amount of data your phone uploads and downloads. Find it: Swipe up > Settings > Network & internet > Mobile network 11:35 0 B 2.00 GB data warning 30 days left 2.00 GB SIM Preferences Set the preferred SIM for calls, SMS and data Roaming Connect to data services when roaming App data usage Data warning & limit 4G Calling Use 4G services to improve voice and other communications (recommended) Preferred network type 5G (recommended) CALLING Wi-Fi calling Off Carrier video calling See the total amount of data used for this period. Set a warning and limit for how much data you use. Data Usage screen. View current billing cycle, data usage and a breakdown of which apps use the most data. Some apps transfer data in the background when you're not viewing them-to help reduce this type of data usage, swipe up > Settings > Network & internet > Advanced > Data Saver. Tip: To see Wi-FI data usage, tap swipe up > Settings > Network & internet > Wi-Fi > Wi-Fi data usage. Note: Usage information is provided to help you manage your phone. This may not match the amounts charged by your service provider, as they're not measured in the same way. Troubleshoot your phone Restart or remove an app If an app locks up your phone as soon as you turn it on, restart in Safe Mode: Press and hold the Power button. When you see the Power off option, press and hold it. Your phone restarts with Safe mode in the lower left. Then, try removing the app. To exit safe mode, restart your phone. Restart your phone In the unlikely event that your phone stops responding to touches and button presses, try a reboot-press and hold the Power button until the screen goes dark and your phone restarts. Check for software update To manually check for updates, swipe up > Settings > System > Advanced > System updates. Your phone downloads updates over your Wi-Fi connection (if available) or mobile network. We recommend that you download updates over a Wi-Fi connection. These updates can be quite large and may not be available in all countries. Note: When updating your phone, make sure you have enough battery power to complete the update. If the mobile network updates are not available in your country, update using a computer. On your computer, go to www.motorola.com/update. Reset To reset your phone to factory settings and erase all the data on your phone, swipe up > Settings > System > Advanced > Reset options > Erase all data (factory reset). Warning: All downloaded apps and user data on your phone will be deleted. Data on the cloud will not be deleted. Troubleshoot your phone