Panasonic AG-HPX370 Studio System 300 Installation Guide - Page 37

Trouble Shooting

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Panasonic Solutions Company Section 8 - Trouble Shooting Common Issues Remote Control (ROP) Problem: No ROP Control and ROP shows Initializing (RC10) or dashes (EC4)? Solutions: A: Confirm that the 9" ROP is attached from the AG-CA300 remote connector to the other end to camera remote connector (see page 14) B: Confirm that the GenLock Cable is connected between the AG-CA300 GenLock Out and Camera Genlock In (see page 12). C: Confirm that the GenLock is set to GL IN or EXT in the Genlock Section of the System Menu. This is not necessary for the HPX370 and HPX500 as they will auto set to EXT Genlock when a signal is applied (see page 29) System doesn't work when camera is using local power. Problem: The System will not work when I power the camera locally using the camera 4 pin XLR? Solution: When powering the camera locally (not though the Studio Cable), power must be connected though the AG-CA300 via the supplied Gold Mount battery adaptor. You cannot power the camera using the 4 Pin XLR connector on camera body. 37

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Section 8 – Trouble Shooting
37
Common Issues
Remote Control (ROP)
Problem:
No ROP Control and ROP shows Initializing (RC10) or dashes (EC4)?
Solutions:
A:
Confirm that the 9” ROP is attached from the AG-CA300 remote connector to the other end to
camera remote connector (see page
14
)
B:
Confirm that the GenLock Cable is connected between the AG-CA300 GenLock Out and
Camera Genlock In (see page
12
).
C:
Confirm that the GenLock is set to GL IN or EXT in the Genlock Section of the System Menu.
This is not necessary for the HPX370 and HPX500 as they will auto set to EXT Genlock when a
signal is applied (see page
29
)
System doesn’t work when camera is using local power.
Problem:
The System will not work when I power the camera locally using the camera 4 pin XLR?
Solution:
When powering the camera locally (not though the Studio Cable), power must be connected
though the AG-CA300 via the supplied Gold Mount battery adaptor.
You
cannot
power the
camera using the 4 Pin XLR connector on camera body.
Panasonic Solutions Company