Panasonic KV-SSM100 Admin Guide - Page 50

System Recovery

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I. System Recovery In the event that Factory Reset does not resolve an issue, it is possible to use the System Restore option, which will do the following: n E rase all settings and all system updates from the device; all data will be lost and cannot be recovered. n D owngrade the unit to the original system version that it was shipped with. n E nable you to reset the administrator password. Note: The Factory Reset option also erases all configuration and plugin settings, but keeps any system updates intact. Important: If you plan to retrieve Logs, do so before applying the recovery procedure; recovery procedure erases the logs. To begin System Restore, proceed with the instructions for your adapter model: KV-SS1100 System Restore: 1. If adapter is On, press [Power] button to turn unit Off. 2. Connect a USB keyboard to one of the USB ports on the unit. 3. Turn adapter On. 4. After blue Panasonic screen displays, the message, "Press Alt + F4 to RESTORE ...." will appear. Simultaneously press and hold Alt and F4. Note: The key combination will not be recognized if the keys have been pressed prior to this screen. 5. Wait while the device loads into System Restore. Once System Restore has loaded, follow the on-screen instructions and confirm the dialogs via adapter touch screen. Note: The recovery procedure takes approximately 5 - 10 minutes to restore the unit. Do not power down the unit during this time. 6. Once System Restore is complete, confirm the dialog and the system will reboot, and various screens will appear. Only operate the device after it finishes the restore process. 7. After system reboots, perform Initial Configuration procedure, using either Configure Device Now or Firmware Update. Important: The adapter may display a message to perform system configuration via the Admin Tool web page. If so, open your web browser, enter the adapter's IP address. The default credentials are: - Username: Admin - Password: Panasonic1 Note: For more information, see Changing Settings via Admin Tool. KV-SSM100/KV-SS1100 Network Scanner Adapter Administrator's Guide 50

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50
KV-SSM100/KV-SS1100 Network Scanner Adapter Administrator’s Guide
I.
System Recovery
In the event that
Factory Reset
does not resolve an issue, it is possible to use the System Restore option, which will do the following:
n
Erase all settings and all system updates from the device; all data will be lost and cannot be recovered.
n
Downgrade the unit to the original system version that it was shipped with.
n
Enable you to reset the administrator password.
Note:
The Factory Reset option also erases all configuration and plugin settings, but keeps any system updates intact.
Important:
If you plan to retrieve
Logs
, do so before applying the recovery procedure; recovery procedure erases the logs.
To begin System Restore, proceed with the instructions for your adapter model:
KV-SS1100 System Restore:
1.
If adapter is On, press [
Power
] button to turn unit
Off
.
2.
Connect a
USB keyboard
to one of the USB ports on the unit.
3.
Turn adapter
On
.
4.
After blue Panasonic screen displays, the message,
“Press Alt + F4 to RESTORE ….” will appear. Simultaneously
press and hold
Alt and F4
.
Note:
The key combination will not be recognized if the keys
have been pressed prior to this screen.
5.
Wait while the device loads into System Restore.
Once System Restore has loaded, follow the on±screen instructions
and confirm the dialogs via adapter touch screen.
Note:
The recovery procedure takes approximately 5 – 10 minutes to
restore the unit. Do not power down the unit during this time.
6.
Once System Restore is complete, confirm the dialog and the system
will reboot, and various screens will appear. Only operate the device
after it finishes the restore process.
7.
After system reboots, perform
Initial Configuration
procedure,
using either
Configure Device Now
or
Firmware Update
.
Important:
The adapter may display a message to perform system
configuration via the Admin Tool web page. If so, open your web browser,
enter the adapter's IP address. The default credentials are:
± Username:
Admin
± Password:
Panasonic1
Note:
For more information, see
Changing Settings via Admin Tool
.