Panasonic KXTG6411 Expand Digital Phone - Multi Language
Panasonic KXTG6411 - EXPAND DIGITAL PHONE Manual
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- Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 1
Digital Cordless Answering System with 3 Handsets Model No. KX-TG6423 KX-TG6473 Standby power consumption reduced by 59% Thank you for purchasing a Panasonic product. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 2
instructions 7 For best performance 7 Specifications system settings 35 Voice Mail Service Voice mail service 37 Intercom/Locator Intercom 39 Handset locator 39 Transferring calls, conference calls . 39 Useful Information Belt clip 40 Wall mounting 40 Error messages 42 Troubleshooting - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 3
-TG6411 series KX-TG6421 series Answering system - r Talking Caller ID - r*2 Talking alert*1 - r *1 Talking battery alert (page 10)/Talking alarm clock (page 24) *2 KX-TG6473 does not support Talking Caller ID feature. Headset jack r - For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 4
Telephone line cord/ PQJA10075Z 3 Wall mounting adaptor*1 4 Rechargeable batteries / HHR-4DPA (Part No. HHR-65AAABU or N4DHYYY00002) 5 Handset cover*2, *5 6 Belt clip*3 7 Charger*4 Quantity KX-TG6411 1 1 1 2 1 1 - KX-TG6412 2 1 1 4 2 2 1 KX-TG6413/ KX-TG6423/ KX ://www.panasonic.com/help - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 5
batteries. Expanding your phone system You can expand your phone system by registering optional handsets (6 max.) to a single base unit. L Optional handsets may be a different color from that of the supplied handsets. Optional handset feature overview Feature Handset KX-TGA641 KX-TGA740 - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 6
wiring during an electrical storm. L Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 7
the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 8
battery is replaced by an incorrect type. Dispose of used batteries according to the instructions return the product. Specifications ■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) ■ STAR As an ENERGY STAR® Participant, Panasonic has determined that this product meets the - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 9
. L Confirm correct polarities (S, T). To single-line telephone jack (RJ11C) Hooks (120 V AC, 60 Hz) DSL/ADSL filter* (Not supplied) "Click" Correct Base unit Wrong Base unit *For DSL/ADSL service users ■ Charger Rechargeable Ni-MH ONLY Battery charge Charge for about 7 hours. L When the - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 10
a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 5). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 11
be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours. Controls Handset (KX-TGA641) A G H B I C D J E F K L Getting Started E Headset jack (KX-TG6411 series page 3) F Dial keypad ({*}: TONE - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 12
in use. L When flashing: - The call is put on hold. - The answering system is answering a call.*1 L When flashing rapidly: An incoming call is now being received. number Battery level Blocked call (page 25) *1 KX-TG6421 series: page 3 12 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 13
of the talking alarm clock and talking battery alert. The default setting is "English". 1 {MENU} i {#}{1}{1}{2} 2 {V}/{^}: Select the desired setting. 3 {SAVE} i {OFF} Dialing mode If you cannot make calls, change this setting according to your telephone line service. The default setting is "Tone - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 14
phone number. i {ERASE} 3 {V}/{^}: "Yes" i {SELECT} 4 {OFF} Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service key from {0} to {9}, {*}, or {#}. (Any key answer feature) 2 When you finish talking, press {OFF} or place the - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 15
Available for: KX-TG6421 series ( service of your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone. For assistance, please visit http://www.panasonic - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 16
/pulse service users) You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing. Handset clarity booster This feature - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 17
manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone can use ringer ID features (page 29). Adding entries 1 {C} 2 {ADD} 3 Enter the party's name (16 characters max.). i {OK} 4 Enter the phone number (32 digits http://www.panasonic.com/help 17 - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 18
phone number: {V}/{^}: Select the name or phone phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually rotary/pulse service, you need - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 19
features using the handset. To access the features, there are 2 methods: - scrolling through the display menus (page 19) - using the direct commands (page 21) L Direct command is the main method used in these operating instructions E (KX-TG6411 series: page 3) Answering device s (KX-TG6421 series - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 20
prompt*1 13 (KX-TG6421 series: page 3) - - - *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. *2 KX-TG6473 does not support Talking Caller ID feature. 20 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 21
Note: L In the following table, < > indicates the default settings. Feature Alarm Auto talk*2 Block w/o num. (Block calls without phone number) Call block Caller ID edit (Caller ID number auto edit) Caller list Customer support*3 Date and time Deregistration Display (Change language) Intercom Key - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 22
Talking CallerID (Handset) Talking CallerID (Base unit) Feature code {1}{6}{2} Setting code {1}: {0}: Off {*}{1}{6} {1}: On {0}: {2} System Page setting*1 - 28 r 28 For the answering system (KX-TG6421 series: page 3) Feature Answer off Answer on Check greeting Erase all msg - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 23
. *2 If you subscribe to a Caller ID service and want to view the caller's information after lifting up the handset to answer a call, turn off this feature. *3 The handset can display the Internet address where you can download the operating instructions or get further information for this product - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 24
KX-TG6411 series: page 3 You can choose an alarm sound from 3 tones and 4 melodies. ■ KX the desired time. i {OK} L KX-TG6411 series (page 3) users skip to step 5. 4 {V}/{^}: Select tone. (KX-TG6421 series: page of the selected announcement. (KX-TG6421 series: page 3) feature is useful for - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 25
KX feature. 4 {AM/PM}: Select "AM" or "PM". i {OK} 5 Enter the desired hour and minute you wish to end this feature feature allows the unit to reject calls when: - the unit receives a call from a phone phone number ("Block calls without phone phone the phone phone number is shown in the 10- - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 26
, {w/o NUM} appears if the block calls without phone number feature is turned on. To turn the feature off: {w/o NUM} i {V} i {SAVE} 2 Base unit: ■ KX-TG6411 series: page 3 Press and hold {LOCATOR} for about 4 seconds. (No registration tone) ■ KX-TG6421 series: page 3 http://www.panasonic.com/help - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 27
an additional handset, refer to the additional handset's installation manual for registration. Deregistering a handset A handset can cancel its is stored to the base unit. This allows the handset to end its wireless connection with the system. 1 {MENU} i {#}{1}{3}{1} 2 {3}{3}{5} i {OK} 3 Select the - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 28
features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details. Caller ID features When an outside call is being received, the caller's name and phone If the unit is connected to a PBX system, caller information may not be properly received. Contact - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 29
. - After the call is ended, the phone number of the caller, when reviewed from the Caller list, is displayed in the same Format as the Edited Number. For example, you can use this feature to set the unit to ignore the area code of For assistance, please visit http://www.panasonic.com/help 29 - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 30
Caller ID Service callers in your area, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller's area code are edited - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 31
KX-TG6421 series (page 3) Answering System - If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. The answering system can answer and record calls for you when you are unavailable to answer the phone (KX system feature - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 32
L If there are no new messages, the base unit plays back all messages. Operating the answering system during playback Key {^} or {V} {7} {8} {■} (STOP) {ERASE} Operation Adjust the speaker volume , the previous message is played. 32 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 33
all messages 1 {MENU} i {#}{3}{2}{5} 2 {V}/{^} "Yes" i {SELECT} i {OFF} Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit's voice guidance prompts you to press certain dial - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 34
Using the answering system remotely 1 Dial your phone number from a touch-tone phone. 2 After press {1} to perform a specific operation, or press {2} 34). See the Spanish quick guide for details (page 51). Note access certain answering system functions without waiting Turn answering system off Erase - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 35
System when there are no new messages. If you call your phone service provided by your service provider/telephone company before changing this setting. - Change the number of rings of the voice mail service so that the answering system can answer the For assistance, please visit http://www.panasonic - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 36
Answering System call first. To do so, contact your service provider/telephone company. Note: L While message alert is on, battery operating time is shortened (page 10). Caller's recording Select the desired setting. i {SAVE} i {OFF} 36 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 37
voice mail service provided by your service provider/telephone company rather than the unit's answering system, turn off the answering system (page 31). For details, see page 35. (KX-TG6421 series: page 3) L You need to store the voice mail access number to activate the message alert feature (page - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 38
indication service is available. - The message indicator on the handset flashes slowly if message alert feature is turned on ("Message alert"; page 36). 1 Press {C}, then press {VM} within 15 seconds. OR {MENU} i {#}{3}{3}{0} L The speakerphone turns on. 2 Follow the pre-recorded instructions - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 39
can continue the conversation. L To put the outside call on hold, press {HOLD}. To resume the conference, press {CONF}. For assistance, please visit http://www.panasonic.com/help 39 - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 40
to hold the base unit, then push it in the direction of the arrow until it clicks into place. 2 Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B). B A Hooks 40 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 41
telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use the round cut out at the bottom of the adaptor if you are using the 4 inch phone until it is secure. 2 A B C For assistance, please visit http://www.panasonic.com/help 41 - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 42
problem, one of the following messages is shown on the display. Display message Busy or System busy. Try again later. Check tel line Use rechargeable battery must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 43
Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 44
other electrical appliances. Battery recharge Problem The handset beeps and/or ) flashes. I fully charged the batteries, but ) still flashes or 0 is displayed. I fully charged the batteries, but the operating Register it (page 26). 44 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 45
ID *1 Problem Caller information is not displayed. Cause/solution L You must subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 46
contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). *1 KX-TG6421 (Except KX-TG6473) series: page 3 46 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 47
code, store a new remote access code (page 33). L Press each key firmly. L The answering system is turned off. Turn it on (page 35). L You are using a rotary/pulse telephone. Try again using a touch-tone phone. L A call is being received. Answer the call and try again later. For assistance, please - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 48
. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution: L To avoid permanent damage, do not use a microwave oven to speed - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 49
If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 50
phone. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user instructions Some cordless telephones with only the specific provided belt- battery compartment or on the bottom of the units. Compliance with TIA-1083 standard: Telephone - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 51
Guía Rápida Española Guía Rápida Española Instalación Unidad base L Use sólo el adaptador de corriente Panasonic PQLV219 incluido. Oprima firmemente el contacto. "Clic" A la toma de teléfono de línea única (RJ11C) Ganchos (120 V CA, 60 Hz) Correcto Unidad base Filtro - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 52
"Español" i {GUARDA} i {OFF} Idioma de la guía de voz Disponible para: serie KX-TG6421 {MENU} i {#}{1}{1}{2} i {V}/{^}: Seleccione la configuración deseada. i {GUARDA} i {OFF} Fecha reloj de 24 horas). 4 {GUARDA} i {OFF} 52 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 53
en las instrucciones de operación. Para hacer llamadas {C} i {V}/{^}: Seleccione la entrada deseada. i {C} Contestador de llamadas (Unidad base): Serie KX-TG6421 Contestador encendido/ apagado Para escuchar mensajes Oprima {ANSWER ON} para encender y apagar el contestador de llamadas. {6} Para - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 54
Guía Rápida Española Operaciones básicas Contestador de llamadas (Operación remota): Serie KX-TG6421 Puede usar un teléfono de tonos para llamar a su número telefónico desde esté grabando su mensaje o después de hacerlo. 54 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 55
se encuentre enseguida de la unidad base, llame a soporte al cliente de Panasonic al 1-800-211-PANA (1-800-211-7262). ¿Es posible añadir otro unidad base. L Para adquirir auriculares accesorios adicionales (KX-TGA641/KX-TGA740), visite http://www.panasonic.com o llame al 1-800-332-5368. Los - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 56
registro falló. Es posible que su teléfono requiera servicio. Visite nuestro sitio web para obtener más información acerca de la resolución de problemas:http://www.panasonic.com/help (sólo en inglés) 56 Para obtener ayuda, visite http://www - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 57
de marcación. Es posible que su teléfono requiera servicio. Visite nuestro sitio web para obtener más información acerca de la resolución de problemas:http://www.panasonic.com/help (sólo en inglés) Para obtener ayuda, visite http://www - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 58
nuevo. Auricular {MENU} i {#}{1}{3}{0} {MENU} Unidad base Series KX-TG6411 Oprima y mantenga oprimido {LOCATOR} durante aproximadamente 4 segundos. (No hay ón acerca del registro, visite http://www.panasonic.com/RegisterYourHandset (sólo en inglés) 58 Para obtener ayuda, visite http://www - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 59
PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Telephone Warranty. For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. IF REPAIR IS - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 60
the servicer. specific legal rights and you may also have other rights which vary from state to state. If a problem Panasonic) Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 61
-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.) TTY users (hearing or speech impaired users) can call - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 62
10 R Redialing: 14 Ringer tone: 21 Rotary/pulse service: 16 S Silent mode: 24 SP-PHONE (Speakerphone): 14 T Talking alarm clock: 24 Talking battery alert: 10 Talking caller ID: 28 Temporary tone dialing: 16 Time adjustment: 22 Transferring calls: 39 Troubleshooting: 43 TTY: 61 V VM (Voice mail): 37 - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 63
Notes 63 - Panasonic KXTG6411 | Expand Digital Phone - Multi Language - Page 64
Instructions 2. Visit our website: http://www.panasonic.com/help L FAQs and troubleshooting hints are available. 3. Contact us via the web at: http://www.panasonic 00pm (EST) To order replacement batteries, call 1-800-332-5368 or visit http://www.panasonic.com/batterystore For your future reference
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Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
for customers in the U.S.A. or Puerto
Rico.
Charge the batteries for about 7 hours before initial use.
Consulte “Guía Rápida Española”, página 51.
Operating Instructions
Expandable Digital Cordless
Answering System
Model shown is KX-TG6411.
with 3 Handsets
Model No.
KX-TG6423
KX-TG6473
Expandable Digital Cordless Phone
Model No.
KX-TG6411
with 2 Handsets
Model No.
KX-TG6412
with 3 Handsets
Model No.
KX-TG6413
Panasonic’s environmental declaration labels
This mark is an environmental label
showing that the products are certified
as Panasonic’s Green Products.
Standby power consumption
reduced by 59%