Panasonic KXTG6411 Expand Digital Phone - Multi Language - Page 43

Troubleshooting

Page 43 highlights

Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem The unit does not work. I cannot hear a dial tone. The indicator on the handset flashes slowly. Cause/solution L Make sure the batteries are installed correctly (page 9). L Fully charge the batteries (page 9). L Check the connections (page 9). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 26). L The base unit's AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter. L Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company. L New messages have been recorded. Listen to the new messages (page 33).*1 L New voice mail messages have been recorded. Listen to the new voice mail messages (page 38). *1 KX-TG6421 series: page 3 Programmable settings Problem I have changed the display language to a language I cannot read. Cause/solution L Change the display language (page 13). For assistance, please visit http://www.panasonic.com/help 43

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64

Useful Information
43
For assistance, please visit http://www.panasonic.com/help
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
*1 KX-TG6421 series: page 3
Programmable settings
Problem
Cause/solution
The unit does not work.
L
Make sure the batteries are installed correctly
(page 9).
L
Fully charge the batteries (page 9).
L
Check the connections (page 9).
L
Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L
The handset has not been registered to the base
unit. Register the handset (page 26).
I cannot hear a dial tone.
L
The base unit’s AC adaptor or telephone line
cord is not connected. Check the connections.
L
If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
L
Disconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have
the unit repaired. If the working telephone does
not operate properly, contact your service
provider/telephone company.
The indicator on the
handset flashes slowly.
L
New messages have been recorded. Listen to
the new messages (page 33).
*1
L
New voice mail messages have been recorded.
Listen to the new voice mail messages (page
38).
Problem
Cause/solution
I have changed the display
language to a language I
cannot read.
L
Change the display language (page 13).