Panasonic SADP1 SADP1 User Guide - Page 36

Troubleshooting guide Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem: In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail [email protected], or the website (http://www.panasonic.com). In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www. panasonic.ca), or an authorized Servicentre closest to you. Power No power. The unit is automatically switched to the standby mode. ≥Insert the AC power supply cord securely. ≥The unit was switched to standby by the sleep timer. Page 9 29 Operation No response when buttons pressed. No operations can be performed with the remote control. Play doesn't start (or stops immediately) when you press [1 DVD/CD]. Cannot select alternative languages. No menu play. No subtitles. The position of the subtitles is incorrect. Soundtrack and/or subtitle language is not the one selected with the SETUP menus. Cannot change angle. The SETUP menu cannot be accessed. Cannot add markers. There are already markers. [RAM] Marker numbers I added are different when I call them up. [RAM] Cannot select random or program play. Folders deeper than the eighth layer on a data CD are not displayed correctly. You have forgotten your ratings password. Reset all the SETUP settings to Factory Preset. The unit doesn't play the data type (WMA/MP3 or JPEG) selected in the "Mixed Disc- Audio & Stills" in the SETUP menu. ≥Some operations may be prohibited by the disc. ≥The unit may not be operating properly due to lightning, static electricity or some other external factor. Reset procedure: Press [Í] to switch the unit to the standby mode and then back to ON. Alternatively, press [Í] to switch the unit to the standby mode, disconnect the AC power supply cord, and then reconnect it. ≥Check that the batteries are installed correctly. ≥The batteries are depleted: Replace them with new ones. ≥Point the remote control at the remote control sensor and operate. ≥Condensation has formed: Wait 1 to 2 hours for it to evaporate. ≥This unit cannot play discs other than the ones listed in these operating instructions. ≥This unit cannot play DVD-Video with a region number other than "1", "ALL" or multiple region numbers including "1". ≥The disc may be dirty and may require cleaning. ≥Ensure that the disc is loaded with the label of the side to be played facing upwards. ≥Check that the DVD-RAM has something recorded on it. ≥This function is dependent on software availability. ≥Try selecting from the disc's menu if one is available. ≥This function is dependent on software availability. ≥This function is dependent on software availability. ≥Subtitles are cleared from the television. Turn on the subtitles. ≥Change the position of the subtitles with "Subtitle Position" in the on-screen icon menus. ≥This function is dependent on software availability. ≥This function is dependent on software availability. Even if a disc has a number of angles recorded, these angles may be recorded for specific scenes only. ≥Select "DVD/CD" as the source. ≥Cancel all group, program and random play. ≥You cannot add markers while playing a play list or if the disc's play time doesn't appear on the unit's display. ≥The unit reads and displays the markers added with a DVD video recorder. You can clear them but reappear when you switch the unit to standby, change the source, or open the disc tray. ≥The unit numbers markers by time so they change when you add and delete them. ≥You cannot select random or program play with some DVD-Video. ≥Folders deeper than the eighth layer are displayed as the eighth layer. ≥While stopped and "DVD/CD" is the source, press and hold [∫] on the unit and [S10] on the remote control for about 3 seconds until "Initialized" disappears from the television. Turn the unit off and on again. All settings will return to the default values. ≥Reload the disc for the setting to be effective. Press [< OPEN/CLOSE] to open the tray, then press [1 DVD/CD] to start play. - - 9 9 - - 5 Cover 5 13 - - 14 - - 17 25 - - - 16 - - - - - - - RQT6815 36 Reference