Panasonic SCHTB550 SCHTB550 User Guide - Page 28

Tr Reference oubleshooting Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the following guide do not solve the problem, refer to "Customer Services Directory (United States and Puerto Rico)" on page 34 if you reside in the U.S.A. or Puerto Rico, or refer to "WARRANTY SERVICE" on page 35 if you reside in Canada. HDMI This system does not operate correctly. If the HDMI cable is connected to the wrong terminal (HDMI IN or HDMI OUT), this system will not operate correctly. Turn the main unit off, disconnect the AC power supply cord and reconnect the HDMI cable(s). (> 19) To return to the factory preset. While the main unit is on, press [Í/I] on the main unit for more than 4 sec. (All the indicators will blink twice when the main unit is reset.) If the system does not operate as expected, returning the settings to the factory preset may solve the problem. ≥ The remote control code will return to "1" when the main unit is returned to the factory preset. To change the remote control code, refer to page 27. General operation No power. ≥ Insert the AC power supply cord securely. (> 21) ≥ After turning the main unit on, if the indicators blink and the main unit immediately turns off, unplug the AC power supply cord and consult your dealer. The remote control does not work properly. ≥ The battery is depleted. Replace it with a new one. (> 7) ≥ It is possible that the insulation sheet has not been removed. Remove the insulation sheet. (> 7) ≥ It may be necessary to set the code of the remote control again after changing the battery of the remote control. (> 27) ≥ Use the remote control within the correct operation range. (> 7) The "TV" indicator blinks. Remove the AC power supply cord and consult your dealer. If there are any other indicators blinking, be sure to inform your dealer about the blinking indicators. The main unit is automatically switched to standby mode. The main unit will automatically switch to standby mode when no signal is input and no operation is performed for approx. 30 minutes. (> 21) The main unit is turned off when the TV's speakers are selected in the speaker control. This is a normal feature when using VIERA Link (HDAVI Control 4 or later). Please read the operating instructions for the TV for details about its power save feature. (> 25) VIERA Link related operations no longer function properly. ≥ Check the VIERA Link setting on the connected devices. ≥ Have you turned the VIERA Link settings off? (> 27) ≥ When the HDMI connections are changed, after a power failure or after the AC power supply cord has been removed, VIERA Link operations may not function properly. j Turn on all the devices that are connected to the TV with an HDMI cable and then turn the TV on. j Turn off the VIERA Link settings of the TV and turn it on again. For details refer to the operating instructions for the TV. j While this system and the TV are connected with the HDMI cable, turn on the TV and then remove the main unit's AC power supply cord and reconnect it again. The first few seconds of audio cannot be heard when using the HDMI connection. This may occur during DVD-Video chapter playback. Change the digital audio output setting on the connected device from "Bitstream" to "PCM". When operating an HDMI compatible device of a different brand, the main unit reacts in an unwanted manner. HDAVI Control commands may use a different signal depending on the brand of the device. In this case, turn VIERA Link off. (> 27) Bluetooth® Pairing cannot be done. Check the Bluetooth® device condition. The device cannot be connected. ≥ The pairing of the device was unsuccessful. Try pairing the device again. ≥ The pairing of the device has been replaced. Pair the device again. (> 22) ≥ The system might be connected to a different device. Disconnect the other device and try pairing the device again. The device is connected but audio cannot be heard through the system. For some built-in Bluetooth® devices, you have to set the audio output to "SC-HTB550" manually. Read the operating instructions for the device for details. 28 RQT9660