Panasonic SCHTB550 SCHTB550 User Guide - Page 29

Sound from the device is uneven. ≥ The device is out of the 10 m (33 ft) communication range. Bring the device closer to the main unit. ≥ Remove any obstacle between the main unit and the device. ≥ Switch off any wireless LAN device. ≥ Select "MODE1" for stable communication. (> 26) Sound No sound (or image). ≥ Turn muting off. (> 23) ≥ Check the connections to the other devices. (> 19, 20) ≥ Make sure that the received audio signal is compatible with this system. (> 32) ≥ Turn this system off and then on again. ≥ If this system is connected to the TV with only an HDMI cable, make sure that the TV's HDMI terminal is labeled "HDMI (ARC)". If not, connect using the optical digital audio cable. (> 19) ≥ If this system is connected to a Panasonic TV and turned on using the button on the main unit or the remote control, sound might not be output from this system. In this case, turn the main unit on using the TV's remote control. (> 25) ≥ If the connections are correct, there might be a problem with the cables. Redo the connections with different cables. ≥ Check the audio output settings on the connected device. ≥ If the AUX1 indicator flashes and there is no audio output, try the following. 1 Turn the connected device off and then on. 2 Turn off this system, remove the HDMI cable, then reconnect the HDMI cable and turn this system back on. The dual audio cannot be changed from main to secondary. If the audio received from the connected device is not "Dolby Dual Mono" or the output setting is not "Bitstream", the setting cannot be changed from this system. Change the setting on the connected device. The volume is lowered when this system is turned on. If the main unit is turned off with the volume setting in the greater half (above 50), the main unit will automatically lower the volume to the middle (50) when the main unit is turned on. (> 27) The dialog is too persistent or the dialog does not sound natural. This system has a function to make the dialog stand out when the volume is low. (> 27) There is no audio. The power of the main unit turns off automatically. (When the main unit detects a problem, a safety measure is activated and the main unit automatically switches to standby mode.) ≥ There is a problem with the amplifier. ≥ Is the volume extremely high? If so, lower the volume. ≥ Is this system placed in an extremely hot place? If so, move this system to a cooler place and wait a few moments and then try to turn it on again. If the problem persists, confirm the TV indicator and AUX1 indicator blink, turn the system off, remove the AC power supply cord and consult your dealer. Please be sure to remember the indicators that were blinking and inform the dealer. Active Subwoofer No power. Ensure the AC power supply cord of the active subwoofer is connected properly. After turning the subwoofer on, it immediately turns off. Unplug the AC power supply cord and consult your dealer. No sound from the subwoofer. ≥ Check that the active subwoofer is turned on. ≥ Check that the wireless link indicator lights green. (> 22) The wireless link indicator lights red. ≥ There is no link between this unit and the active subwoofer. j Check that this unit is turned on. j Turn the active subwoofer off and then back on. Alternatively, turn the active subwoofer off, disconnect the AC power supply cord and then reconnect it. ≥ The active subwoofer and the main unit may not be paired correctly. Try the following operation. (Wireless pairing) 1 Turn on the main unit and active subwoofer. 2 Press [ID SET] on the rear of the active subwoofer. (The WIRELESS LINK indicator will light red and green alternately.) 3 Press and hold [INPUT SELECTOR] on remote control and followed by [VOL r] on the main unit for more than 2 sec. (The BD/DVD indicator will blink and audio format indicators light up in sequence.) ≥ When the wireless pairing is successful, BD/DVD indicator will stop flashing and WIRELESS LINK indicator lights green. 4 Turn the main unit off and on. ≥ Consult your dealer if the problem persists. Reference 29 RQT9660