Ricoh Aficio MP 171SPF Operating Instructions - Page 64

Max. E-mail, Divide & Send E-mail, per On per max., Job Information, Exceeded max. E

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Troubleshooting When Using the Scanner Function Message Cause Solution Cannot enter manually more than nnn destinations. (A figure is placed at n.) The e-mail has too many (nnn or more) destinations. Split the destinations into two or more groups. Cannot specify more than 100 destinations. The e-mail has too many (100 or Split the destinations into two or more) destinations. more groups. The number of destination folders se- The maximum number of desti- Select 32 or fewer destination nation folders that can be selected folders. at one time has been exceeded. lectable in one time is limited to 32. 5 Exceeded max. E- The maximum e-mail size has • Increase the size of [Max. E-mail mail size. Send- been exceeded. Size]. ing E-mail has • Set [Divide & Send E-mail] to [On been cancelled. (per page)] or [On (per max. size)]. See "Send Settings", General Settings Guide. Sending failed. Check settings and check Scanned File Status. While a file was being sent, a net- Try the operation once more. If work error occurred and the file the message is still shown, the could not be sent correctly. network may be crowded. Con- tact the administrator. Press the {Job Information} key to display the transmission results, and then check which job has not been sent. See "Confirmation Displays", Scanner Reference. Entered protec- The correct protection code was tion code for not entered. dest. is incorrect. Please reenter. Make sure the protection code is correct, and then enter it again. See "Registering a Protection Code", General Settings Guide. Exceeded max. The maximum enterable number number of alpha- of alphanumeric characters has numeric charac- been exceeded. ters. Make sure the maximum number of characters which can be entered, and then enter it again. See "Values of Various Set Items for Transmission/Delivery Function", Scanner Reference. Authentication failed. The entered login user name or password is incorrect. Check the login user name and password. The machine is unable to authenticate. Contact the administrator. 58

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Troubleshooting When Using the Scanner Function
58
5
Cannot enter
manually more
than nnn desti-
nations.
(A figure is placed at
n.)
The e-mail has too many (nnn or
more) destinations.
Split the destinations into two or
more groups.
Cannot specify
more than 100
destinations.
The e-mail has too many (100 or
more) destinations.
Split the destinations into two or
more groups.
The number of
destination
folders se-
lectable in one
time is limited
to 32.
The maximum number of desti-
nation folders that can be selected
at one time has been exceeded.
Select 32 or fewer destination
folders.
Exceeded max. E-
mail size. Send-
ing E-mail has
been cancelled.
The maximum e-mail size has
been exceeded.
•
Increase the size of
[
Max. E-mail
Size
]
.
•
Set
[
Divide & Send E-mail
]
to
[
On
(per page)
]
or
[
On (per max.
size)
]
.
See “Send Settings”, General Set-
tings Guide.
Sending failed.
Check settings
and check
Scanned File
Status.
While a file was being sent, a net-
work error occurred and the file
could not be sent correctly.
Try the operation once more. If
the message is still shown, the
network may be crowded. Con-
tact the administrator.
Press the
{
Job Information
}
key to
display the transmission results,
and then check which job has not
been sent. See “Confirmation Dis-
plays”, Scanner Reference.
Entered protec-
tion code for
dest. is incor-
rect. Please re-
enter.
The correct protection code was
not entered.
Make sure the protection code is
correct, and then enter it again.
See “Registering a Protection
Code”, General Settings Guide.
Exceeded max.
number of alpha-
numeric charac-
ters.
The maximum enterable number
of alphanumeric characters has
been exceeded.
Make sure the maximum number
of characters which can be en-
tered, and then enter it again. See
“Values of Various Set Items for
Transmission/Delivery Func-
tion”, Scanner Reference.
Authentication
failed.
The entered login user name or
password is incorrect.
Check the login user name and pass-
word. The machine is unable to au-
thenticate. Contact the administrator.
Message
Cause
Solution