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Ricoh Aficio MP 171SPF Operating Instructions - Page 87

Clearing Misfeeds, Removing Jammed Paper - service manual

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7. Clearing Misfeeds This chapter describes what to do when paper or originals misfeed (become jammed inside the machine). Removing Jammed Paper R WARNING: • Connect the machine only to the power source described on the inside front cover of this manual. Connect the power cord directly into a wall outlet and do not use an extension cord. • Do not damage, break or make any modifications to the power cord. Do not place heavy objects on it. Do not pull it hard nor bend it more than necessary. These actions could cause an electric shock or fire. R CAUTION: • The fusing section of this machine might be very hot. Caution should be taken when removing misfed paper. Important ❒ When clearing misfeeds, do not turn off the operation switch. If you do, your copy settings are cleared. ❒ To prevent misfeeds, do not leave any torn scraps of paper inside the machine. ❒ If paper misfeeds occur frequently, contact your service representative. 81

Section	Page
Operating Instructions Troubleshooting	1
Introduction	2
Important	2
Notes:	2
Caution:	2
Power Source	2
Manuals for This Machine	3
TABLE OF CONTENTS	5
How to Read This Manual	7
Symbols	7
Name of Major Item	7
1. When the Machine Does Not Operate As Wanted	9
Indicators	9
Panel Tone	10
When the Function Status Indicator Lights Up in Red	11
When You Have Problems Operating the Machine	12
When a Job Is Not Performed	15
2. Troubleshooting When Using the Copy Function	17
When a Message Is Displayed	17
When You Cannot Make Clear Copies	19
When You Cannot Make Copies As Wanted	21
When Memory Is Full	23
3. Troubleshooting When Using the Facsimile Function	25
Adjusting the Volume	25
When a Message Is Displayed	28
When You Cannot Send or Receive Fax Messages As Wanted	35
When Memory Is Full	39
When an Error Report Is Printed	40
Turning Off the Main Power / In the Event of Power Failure	41
When an Error Occurs Using Internet Fax	42
Error Mail Notification	42
Error Report (E-Mail)	42
Server-Generated Error E-mail	42
4. Troubleshooting When Using the Printer Function	43
When a Message Is Displayed during Installation of the Printer Driver	43
Windows 95/98/Me, Windows 2000 or Windows NT 4.0	43
Windows XP Professional or Windows Server 2003	43
Windows XP Home Edition	44
When a Message Is Displayed	45
Status Messages	45
Alert Messages	46
Printing the Error Log	48
When You Cannot Print	49
Other Printing Problems	52
5. Troubleshooting When Using the Scanner Function	59
When Scanning Is Not Done As Expected	59
When You Cannot Send Scanned Files	60
When You Cannot Browse the Network to Send a Scanned File	60
When the TWAIN Driver Cannot Be Started	60
The Network Delivery Function Cannot Be Used	60
Operations Are Not Possible When Messages Appear	61
When a Message Is Displayed	62
When a Message Is Displayed on the Display Panel	62
When a Message Is Displayed on the Client Computer	66
6. Adding Paper and Replacing Toner	71
Loading Paper	71
Loading Paper into the Paper Trays	72
Orientation-Fixed Paper or Two-Sided Paper	73
Changing the Paper Size	76
Changing the Paper Size in the Paper Tray (Tray 1)	76
Changing a Paper Size in the Optional Paper Tray Unit (Tray 2)	79
Selecting the Paper Size with User Tools	81
Adding Toner	83
Replacing Toner	84
Removing Toner	84
Inserting Toner	84
Sending Fax Messages When Toner Has Run Out	85
Waste Toner	85
7. Clearing Misfeeds	87
Removing Jammed Paper	87
8. Remarks	91
Where to Put Your Machine	91
Machine Environment	91
Optimum Environmental Conditions	91
Environments to Avoid	92
Moving	92
Power Connection	93
Access to the Machine	94
When Not Used for a Long Time	94
Maintaining Your Machine	95
Cleaning the Exposure Glass	95
Cleaning the Exposure Glass Cover	96
Cleaning the ARDF	96