Ricoh Aficio MP C3000 Security Guide - Page 175

Messages, Causes, Solutions

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Troubleshooting Messages Causes Solutions Failed to obtain URL. The machine cannot connect to the server or cannot establish communication. Make sure the server's settings, such as the IP Address and host name, are specified correctly on the machine. Make sure the host name of the UA Server is specified correctly. The machine is connected to Make sure the UA service is the server, but the UA service specified correctly. is not responding properly. SSL is not specified correctly Specify SSL using Authentica- on the server. tion Manager. Server authentication failed. Make sure server authentication is specified correctly on the machine. Authentication has failed. The entered login user name or login password is not correct Inquire the user administrator for the correct login user name and login password. The number of users regis- Delete unnecessary user ad- tered in the address book has dresses. reached the maximum limit allowed by Windows Authen- 7 tication or , LDAP Authentication, or Integration Server Authentication, so you cannot register additional users. Cannot access the authentication server when using Windows authentication , LDAP Authentication, or Integration Server Authentication. A network or server error may have occurred. Contact to the network administrator. The selected file(s) which you do not have access privileges to could not be deleted. You have tried to delete files Files can be deleted by the file without the authority to do so. creator (owner) or file admin- istrator. To delete a file which you are not authorized to delete, contact the file creator (owner). 166

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Troubleshooting
166
7
Failed to obtain
URL.
The machine cannot connect
to the server or cannot estab-
lish communication.
Make sure the server's set-
tings, such as the IP Address
and host name, are specified
correctly on the machine.
Make sure the host name of
the UA Server is specified cor-
rectly.
The machine is connected to
the server, but the UA service
is not responding properly.
Make sure the UA service is
specified correctly.
SSL is not specified correctly
on the server.
Specify SSL using Authentica-
tion Manager.
Server authentication failed.
Make sure server authentica-
tion is specified correctly on
the machine.
Authentication has
failed.
The entered login user name
or login password is not cor-
rect
Inquire the user administrator
for the correct login user name
and login password.
The number of users regis-
tered in the address book has
reached the maximum limit
allowed by Windows Authen-
tication or , LDAP Authentica-
tion, or Integration Server
Authentication, so you cannot
register additional users.
Delete unnecessary user ad-
dresses.
Cannot access the authentica-
tion server when using Win-
dows authentication , LDAP
Authentication, or Integration
Server Authentication.
A network or server error may
have occurred. Contact to the
network administrator.
The selected file(s)
which you do not have
access privileges to
could not be delet-
ed.
You have tried to delete files
without the authority to do so.
Files can be deleted by the file
creator (owner) or file admin-
istrator. To delete a file which
you are not authorized to de-
lete, contact the file creator
(owner).
Messages
Causes
Solutions