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Samsung NQ70M6650DG/AA User Manual - Page 66

Information codes, English, Symptom, Possible cause, Solution, Control Lockout, Displayed

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Troubleshooting Symptom Steam is coming out of the vent. A burning or oily odor is coming from the vent. Strong odor. Fan noise. The oven racks are difficult to slide. The oven door is locked. Possible cause When using the convection feature, it is normal to see steam coming out of the oven vent. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. This is normal for a new oven and will disappear in time. An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used. A convection fan may automatically turn on and off. The shiny, silver-colored racks were cleaned in a selfcleaning cycle. The circuit breaker has been tripped or there was a power failure while the oven door was locked. Solution This is normal operation and not a system failure. Use the oven as usual. • To speed the process, set a self-cleaning cycle for a minimum of 3 hours. • See the section on selfcleaning on page 51. Operate the oven empty on the bake setting at 400 °F for 1 hour. This is not a system failure but normal operation. Apply a small amount of vegetable oil to a paper towel, and then wipe the edges of the oven racks with the paper towel. Activate Control Lockout, and then unlock the control. See the Control Lockout section on page 25. Information codes Displayed Code C-d0 C-d1 C-F0 C-F2 C-10 C-20 Possible cause Solution This code occurs if the control key is short for 1 minute. Clean the buttons and make sure there is no water on/ around them. Turn off the oven and try again. If the problem continues, contact a local Samsung service center. This code occurs if the door lock is mispositioned. This code occurs if communication between the Main and Sub PBA is interrupted. This code occurs if communication between the Main and Touch is interrupted. The cooking sensor is open when the microwave is operating. The cooking sensor is short when the microwave is operating. Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. The oven sensor is open when the oven is operating. The oven sensor is short when the oven is operating. Troubleshooting 66 English NQ70M6650DS_AA_DE68-04446A-02_EN+MES+CFR.indb 66 2018-08-30 12:52:39

Section	Page
Important safety instructions	5
Introducing your new oven	19
Overview	19
What’s included with your oven	19
Before you begin	20
Energy saving tips	20
Turntable (For microwave oven)	20
Water reservoir	21
Basic operations	22
Control panel	22
Setting the clock	24
Setting the kitchen timer	24
Control Lockout	25
Setting the power level	25
Timed Cooking	25
Minimum and maximum settings	26
Microwave Oven (Upper Oven)	26
Microwave	26
Convection	27
Broil	27
Speed Convection	27
Speed Broil	28
Popcorn	28
Defrost	28
Sensor Cook	29
Auto Cook	33
Soften/Melt	36
Oven (Lower Oven)	37
Timed Cooking	37
Delay Start	37
Turning the light on and off	37
Using the oven racks	38
Using the Gliding Rack	39
Baking	40
Convection baking	41
Convection roasting	42
No Preheat	42
Broiling	43
Steam baking and roasting	44
Using Bread Proof	45
Using the Temp Probe	45
Using Smart Control (Lower oven only)	47
Using Options	48
Using the Sabbath feature	50
Maintaining your appliance	51
Self-cleaning (Lower oven only)	51
Hybrid Cleaning (lower oven only)	52
Descale	54
Draining	55
Care and cleaning of the oven	56
Removing the oven door (Lower oven only)	58
Replacing the oven door (Lower oven only)	59
Changing the oven light (Lower oven only)	60
Troubleshooting	60
Control Display	60
For the Microwave Oven	61
For the Lower Oven	64
Information codes	66
Warranty (U.S.A)	67
Warranty (CANADA)	69
Appendix	70
Open Source Announcement	70
Instrucciones de seguridad importantes	77
Introducción a su nuevo horno	91
Descripción general	91
Elementos incluidos con su horno	91
Antes de comenzar	92
Sugerencias para ahorrar energía	92
Plato giratorio (para horno de microondas)	92
Depósito de agua	93
Operaciones básicas	94
Panel de control	94
Ajuste del reloj	96
Cómo programar el temporizador de cocina	96
Traba de controles	97
Ajuste del nivel de potencia	97
Cocción con temporizador	97
Ajustes mínimos y máximos	98
Horno de microondas (Horno superior)	98
Microondas	98
Convección	99
Asar a la parrilla	99
Convección rápida	99
Parrilla rápida	100
Palomitas	100
Descongelar	100
Cocción con sensor	101
Auto Cocina	105
Derretir/Ablandar	108
Horno (Horno inferior)	109
Cocción con temporizador	109
Inicio retardado	109
Cómo encender y apagar la luz	109
Uso de las parrillas del horno	110
Uso de la parrilla deslizante	111
Hornear	112
Hornear por convección	113
Asar por convección	114
Sin precalentamiento	114
Asado a la parrilla	115
Hornear y asar con vapor	116
Uso de Entibiar pan para leudado	117
Uso de la sonda de temperatura	117
Uso de Smart Control (solo horno inferior)	119
Uso de Opciones	120
Uso de la función Shabat	122
Mantenimiento de su electrodoméstico	123
Auto-limpieza (solo horno inferior)	123
Limpieza híbrida (solo horno inferior)	124
Desincrustar	126
Drenaje	127
Cuidado y limpieza del horno	128
Cómo retirar la puerta del horno (solo horno inferior)	130
Cómo reemplazar la puerta del horno (solo horno inferior)	131
Reemplazo de la luz del horno (solo horno inferior)	132
Resolución de problemas	132
Pantalla de control	132
Para el horno de microondas	133
Para el horno inferior	136
Códigos de información	138
Garantía limitada (Estados Unidos)	139
Garantía (CANADÁ)	141
Apéndice	142
Anuncio de código abierto	142
Consignes de sécurité importantes	149
Présentation de votre nouveau four	163
Présentation	163
Accessoires fournis	163
Avant de commencer	164
Conseils pour économiser de l'énergie	164
Plateau tournant (pour le four à micro-ondes uniquement)	164
Réservoir d'eau	165
Fonctionnement de base	166
Panneau de commande	166
Réglage de l'horloge	168
Réglage de la minuterie	168
Verrouillage des commandes	169
Réglage de la puissance	169
Cuisson minutée	169
Réglages minimum et maximum	170
Four à micro-ondes (four supérieur)	170
Micro-ondes	170
Cuisson par convection	171
Cuisson au gril	171
Convection rapide	171
Cuisson au gril rapide	172
Pop-corn	172
Décongélation	172
Cuisson par capteur	173
Cuisson automatique	177
Faire ramollir/fondre	180
Four (four inférieur)	181
Cuisson minutée	181
Départ différé	181
Activation et désactivation de l'éclairage	181
Utilisation des grilles du four	182
Utilisation de la grille coulissante	183
Cuisson traditionnelle	184
Cuisson par convection	185
Rôtissage par convection	186
Sans préchauffage	186
Cuisson au gril	187
Cuisson et rôtissage à la vapeur	188
Utilisation de la fonction Pain précuit	189
Utilisation de la sonde thermique	189
Utilisation de la fonction Smart Control (four inférieur uniquement)	191
Utilisation de la fonction Options	192
Utilisation de la fonction Shabbat	194
Entretien de votre appareil	195
Auto-nettoyage (four inférieur uniquement)	195
Nettoyage hybride (four inférieur uniquement)	196
Détartrage	198
Vidange	199
Entretien et nettoyage du four	200
Retrait de la porte du four (four inférieur uniquement)	202
Réinstallation de la porte du four (four inférieur uniquement)	203
Changement de l’éclairage du four (four inférieur uniquement)	204
Dépannage	204
Écran de commande	204
Pour le four à micro-ondes	205
Pour le four inférieur	208
Codes d'information	210
Garantie (États-Unis)	211
Garantie (CANADA)	213
Annexe	214

Match case Limit results 1 per page

66 English

Troubleshooting

Symptom

Possible cause

Solution

Steam is

coming out of

the vent.

When using the convection

feature, it is normal to see

steam coming out of the oven

vent.

This is normal operation and

not a system failure.

Use the oven as usual.

As the number of racks or

amount of food being cooked

increases, the amount of

visible steam will increase.

A burning or

oily odor is

coming from

the vent.

This is normal for a new oven

and will disappear in time.

•

To speed the process, set

a self-cleaning cycle for a

minimum of 3 hours.

•

See the section on self-

cleaning on page

Strong odor.

An odor coming from the

insulation around the inside

of the oven is normal for the

ﬁrst few times the oven is

used.

Operate the oven empty on

the bake setting at 400 °F for

1 hour.

Fan noise.

A convection fan may

automatically turn on and off.

This is not a system failure

but normal operation.

The oven racks

are difﬁcult to

slide.

The shiny, silver-colored

racks were cleaned in a self-

cleaning cycle.

Apply a small amount of

vegetable oil to a paper towel,

and then wipe the edges of

the oven racks with the paper

towel.

The oven door

is locked.

The circuit breaker has been

tripped or there was a power

failure while the oven door

was locked.

Activate Control Lockout, and

then unlock the control. See

the

Control Lockout

section

on page

Information codes

Displayed

Code

Possible cause

Solution

C-d0

This code occurs if the control key is

short for 1 minute.

Clean the buttons and make

sure there is no water on/

around them. Turn off the

oven and try again. If the

problem continues, contact

a local Samsung service

center.

C-d1

This code occurs if the door lock is

mispositioned.

Touch

OVEN OFF

, and then

restart the oven. If the

problem persists, disconnect

all power to the oven for at

least 30 seconds and then

reconnect the power. If this

does not solve the problem,

call for service.

C-F0

This code occurs if communication

between the Main and Sub PBA is

interrupted.

C-F2

This code occurs if communication

between the Main and Touch is

interrupted.

C-10

The cooking sensor is open when

the microwave is operating.

The cooking sensor is short when

the microwave is operating.

C-20

The oven sensor is open when the

oven is operating.

The oven sensor is short when the

oven is operating.

NQ70M6650DS_AA_DE68-04446A-02_EN+MES+CFR.indb

2018-08-30

°° 12:52:39