Samsung RS25J500DSR User Manual - Page 54

Troubleshooting

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Troubleshooting Problem Solution The refrigerator does not work at all or it does not chill sufficiently. • Confirm that the power plug is properly connected. • Is the temperature control on the display panel set to the correct temperature? Try setting it to a lower temperature. • Is the refrigerator in direct sunlight or located too near a heat source? • Is the back of the refrigerator too close to the wall and therefore keeping air from circulating? • Check if the Cooling Off Mode is on. If the Freezer/Fridge temperature indicator is moving, refer to page 40 to cancel the Cooling Off Mode. The food in the fridge is frozen. • Is the temperature control on the display panel set to the correct temperature? Try setting it to a warmer temperature. • Is the temperature in the room very low? • Did you store the food with a high water content in the coldest part of the fridge? You hear unusual noise or sounds. • Confirm that the refrigerator is level and stable. • If the refrigerator's water supply line is not connected and water is not being supplied to the refrigerator, the refrigerator will make unusual noises if the ice maker is on or if you push the water dispenser lever. To stop the noises, press the Ice button for at least 3 seconds until the Ice Off icon lights indicating that the ice maker is off. • You hear a ticking sound from inside the refrigerator. This is normal and occurs because various parts in the refrigerator's interior contract or expand in response to temperature changes. The front corners of the appliance are hot and condensation is occurring. • Some heat is normal as anti-condensators are installed in the front corners of the refrigerator to prevent condensation. • Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long time. Troubleshooting 54 English DA68-02981N-00.indb 54 2015. 3. 3. 9:34

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54 English
Troubleshooting
Troubleshooting
Problem
Solution
The refrigerator
does not work at all
or it does not chill
sufficiently.
• Confirm that the power plug is properly connected.
• Is the temperature control on the display panel set to the
correct temperature?
Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located too near a heat
source?
• Is the back of the refrigerator too close to the wall and
therefore keeping air from circulating?
• Check if the Cooling Off Mode is on. If the Freezer/Fridge
temperature indicator is moving, refer to page 40 to cancel
the Cooling Off Mode.
The food in the fridge
is frozen.
• Is the temperature control on the display panel set to the
correct temperature?
Try setting it to a warmer temperature.
• Is the temperature in the room very low?
• Did you store the food with a high water content in the
coldest part of the fridge?
You hear unusual
noise or sounds.
• Confirm that the refrigerator is level and stable.
• If the refrigerator’s water supply line is not connected and
water is not being supplied to the refrigerator, the refrigerator
will make unusual noises if the ice maker is on or if you
push the water dispenser lever. To stop the noises, press the
Ice button for at least 3 seconds until the Ice Off icon lights
indicating that the ice maker is off.
• You hear a ticking sound from inside the refrigerator.
This is normal and occurs because various parts in the
refrigerator’s interior contract or expand in response to
temperature changes.
The front corners of
the appliance are hot
and condensation is
occurring.
• Some heat is normal as anti-condensators are installed in the
front corners of the refrigerator to prevent condensation.
• Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a
long time.
DA68-02981N-00.indb 54
DA68-02981N-00.indb
54
2015. 3. 3.
9:34
2015. 3. 3.
9:34