Samsung SL-K4350LX User Manual Ver.1.0 (English) - Page 242

Solving other problems 18 Copying problems Condition Suggested solution Copies are too light or too dark Tap Copy from the home screen or Apps. You can adjust the darkness level of a copy if needed for easier reading if the original contains faint markings or dark images (see "Changing Darkness" on page 101). Smears, lines, • If the defects are on the original, tap Copy from the home marks, or spots screen or Apps (see "Changing Darkness" on page 101). appear on copies. • If there are no defects on the original, clean the scan unit. Cleaning the scan unit or contact a service representative. Copy image is skewed. • Ensure that the original is face down on the scanner glass or face up in the DSDF. • Check that the copy paper is loaded correctly. • If the problem persists, the machine may require repair. Contact a service representative. Blank copies print out. Ensure that the original is face down on the scanner glass or face up in the DSDF. Image rubs off the copy easily. • Replace the paper in the tray with paper from a new package. • In high humidity areas, do not leave paper in the machine for extended periods of time. Condition Suggested solution Frequent copy • Fan the stack of paper, then turn it over in the tray. paper jams occur. Replace the paper in the tray with a fresh supply. Check/ adjust the paper guides, if necessary. • Ensure that the paper is the proper paper weight. • Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared. Toner cartridge produces fewer copies than expected before running out of toner. • Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other documents that use more toner. • The DSDF may be left open while copies are being made. • The machine may be turned on and off frequently. 9. Troubleshooting 242