Sanyo DP26746 Owners Manual - Page 28

HELPFUL HINTS Problems/Solutions

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HELPFUL HINTS (Problems/Solutions) Because of the Quality we build into our product, very few problems are actual DTV defects. Most problems only involve simple hookup or setup changes that can be solved by the customer. Please check the chart below and try the solutions listed for your problem. If the problem still persists, before returning your DTV, please visit our website at www.sanyoctv.com or call us toll free at 1.800.877.5032. We can Help! Problem Check these Conditions Try these Solutions DTV turns off automatically. No picture, sound (Digital Picture). No Captioning. G The sleep timer may have been set. G Check antenna/external connections. G May be station trouble, NO signal broadcast. G MUTE function may be on. G Check if station is broadcasting a Closed-Caption signal. Select another channel. G Press POWER key. G Adjust antenna. G Try a different channel. G Press RESET key to restart channel search. G Adjust Volume. G Press CAPTION key to select Captioning. Cannot customize G Digital Caption signal not broadcast. G Press CAPTION key to select Analog Caption. captioning. Cannot display picture on a full screen. G Check Aspect Ratio of broadcast. G Press PIX SHAPE key to change setting. Pixilation of Digital G Press INFO key and check the signal image. strength. Poor Picture/ Sound. G Check if program is in color. G Check antenna/external connections. G Color or Tint misadjusted. G May be station trouble. G MUTE function may be on. G Turn antenna, install signal booster. G Install outdoor Digital antenna. G Try a different channel. G Adjust antenna. G Press RESET key to restart channel search. G Adjust Volume. Page No. 19 6, 19 24 24 18 6, 17 7, 19, 27 "No Signal" message appears on the screen. G Check Audio / Video connections. G Press INPUT key. G Check external equipment connections. G Switch on external equipment. G Check external equipment setting. G Set external equipment output connec- tions to match input connections. 11 ~ 16 28 Need help? Visit our Web site at www.sanyoctv.com or Call 1-800-877-5032

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Problem
Check these Conditions
Try these Solutions
Page No.
DTV turns off
automatically.
●
The sleep timer may have been set.
●
Press
POWER
key.
19
No picture, sound
(Digital Picture).
●
Check antenna/external connections.
●
May be station trouble, NO signal
broadcast.
●
MUTE function may be on.
●
Adjust antenna.
●
Try a different channel.
●
Press
RESET
key to restart channel
search.
●
Adjust Volume.
6, 19
No Captioning.
●
Check if station is broadcasting a
Closed-Caption signal. Select another
channel.
●
Press
CAPTION
key to select
Captioning.
24
Cannot customize
Caption.
●
Digital Caption signal not broadcast.
●
Press
CAPTION
key to select Analog
captioning.
24
Cannot display
picture on a full
screen.
●
Check Aspect Ratio of broadcast.
●
Press
PIX SHAPE
key to change
setting.
18
Pixilation of Digital
image.
●
Press
INFO
key and check the signal
strength.
●
Turn antenna, install signal booster.
●
Install outdoor Digital antenna.
6, 17
Poor Picture/
Sound.
●
Check if program is in color.
●
Check antenna/external connections.
●
Color or Tint misadjusted.
●
May be station trouble.
●
MUTE function may be on.
●
Try a different channel.
●
Adjust antenna.
●
Press
RESET
key to restart channel
search.
●
Adjust Volume.
7, 19, 27
“No Signal”
message appears
on the screen.
●
Check Audio / Video connections.
●
Check external equipment connections.
●
Check external equipment setting.
●
Press
INPUT
key.
●
Switch on external equipment.
●
Set external equipment output connec-
tions to match input connections.
11 ~ 16
Because of the Quality we build into our
product, very few problems are actual DTV
defects
. Most problems only involve simple
hookup or setup changes that can be solved by
the customer. Please check the chart below and
try the solutions listed for your problem. If the
problem still persists,
before returning your
DTV,
please visit our website at
www.sany-
octv.com
or call us
toll free at 1.800.877.5032.
We can Help!
HELPFUL HINTS (Problems/Solutions)
28
Need help?
Visit our Web site at
www.sanyoctv.com
or Call
1-800-877-5032