Sony DVPNS61 Service Manual - Page 22
Troubleshooting
View all Sony DVPNS61 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 22 highlights
DVP-NS36/NS37/NS45P/NS55P/NS61P/NS63P Setting the digital output signal Switches the method of outputting audio signals when you connect a component such as an amplifier (receiver) or MD deck with a digital input jack. For connection details, see page 18. Select "DOLBY DIGITAL," "MPEG," "DTS," and "48kHz/96kHz PCM" after setting "DIGITAL OUT" to "ON." If you connect a component that is incompatible with the selected audio signal, a loud noise (or no sound) may be heard from the speakers, risking damage to your ears or speakers. ◆ DOLBY DIGITAL (DVD VIDEO/DVD-VR mode only) Selects the type of Dolby Digital signal. D-PCM DOLBY DIGITAL Select this when the player is connected to an audio component without a built-in Dolby Digital decoder. You can select whether the signals conform to Dolby Surround (Pro Logic) or not by making adjustments to the "DOWNMIX" item in "AUDIO SETUP" (page 66). Select this when the player is connected to an audio component with a built-in Dolby Digital decoder. ◆ DTS Selects whether or not to output DTS signals. OFF Select this when the player is connected to an audio component without a built-in DTS decoder. ON Select this when the player is connected to an audio component with a built-in DTS decoder. ◆ 48kHz/96kHz PCM (DVD VIDEO only) Selects the sampling frequency of the audio signal. 48kHz/16bit The audio signals of DVD VIDEOs are always converted to 48kHz/16bit. 96kHz/24bit All types of signals including 96kHz/24bit are output in their original format. However, if the signal is encrypted for copyright protection purposes, the signal is only output as 48kHz/16bit. Note The analogue audio signals from the LINE OUT L/ R (AUDIO) jacks are not affected by this setting and keep their original sampling frequency level. ◆ MPEG (DVD VIDEO/DVD-VR mode only) Selects the type of MPEG audio signal. PCM Select this when the player is connected to an audio component without a built-in MPEG decoder. If you play multi-channel MPEG audio sound tracks, only the Front (L) and Front (R) signals will be output from your two front speakers. MPEG Select this when the player is connected to an audio component with a built-in MPEG decoder. Settings and Adjustments 67 Additional Information Troubleshooting If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. Power The power is not turned on. , Check that the mains lead is connected securely. Picture There is no picture/picture noise appears. , Re-connect the connecting cord securely. , The connecting cords are damaged. , Check the connection to your TV (page 15) and switch the input selector on your TV so that the signal from the player appears on the TV screen. , The disc is dirty or flawed. , If the picture output from your player goes through your VCR to get to your TV or if you are connected to a combination TV/ VIDEO player, the copy-protection signal applied to some DVD programmes could affect picture quality. If you still experience problems even when you connect your player directly to your TV, try connecting your player to your TV's S VIDEO input (page 15). , The disc is recorded in a colour system that is different from your TV. , You have selected "PROGRESSIVE AUTO" or "PROGRESSIVE VIDEO" using the PROGRESSIVE button on the front panel (the PROGRESSIVE indicator lights up) even though your TV cannot accept the progressive signal. In this case, select "NORMAL (INTERLACE)" so that the PROGRESSIVE indicator turns off. , If the colour system of your player does not match with that of your TV, change the colour system of the player. For details, see page 16. (You cannot change the colour system of the DVD disc itself.) , Even if your TV is compatible with progressive format 525p/625p signals, the image may be affected when you set the player to progressive format. In this case, select "NORMAL (INTERLACE)" using the PROGRESSIVE button on the front panel so that the PROGRESSIVE indicator turns off and the player is set to normal (interlace) format. The picture does not fill the screen, even though the aspect ratio is set in "TV TYPE" under "SCREEN SETUP." , The aspect ratio of the disc is fixed on your DVD. Sound There is no sound. , Re-connect the connecting cord securely. , The connecting cord is damaged. , The player is connected to the wrong input jack on the amplifier (receiver) (page 18). , The amplifier (receiver) input is not correctly set. , The player is in pause mode or in Slow- motion Play mode. , The player is in fast forward or fast reverse mode. , If the audio signal does not come through the DIGITAL OUT (OPTICAL or COAXIAL) jack, check the audio settings (page 66). , While playing a Super VCD on which the audio track 2 is not recorded, no sound will come out when you select "2:STEREO," "2:1/L," or "2:2/R." , When playing multichannel MPEG audio soundtracks, only the Front (L) and Front (R) signals will be output from two front speakers. Sound distortion occurs. , Set "AUDIO ATT" in "AUDIO SETUP" to "ON" (page 66). The sound volume is low. , The sound volume is low on some DVDs. The sound volume may improve if you set "AUDIO DRC" in "AUDIO SETUP" to "TV MODE" (page 66). , Set "AUDIO ATT" in "AUDIO SETUP" to "OFF" (page 66). 68 Operation The remote does not function. , The batteries in the remote are weak. , There are obstacles between the remote and the player. , The distance between the remote and the player is too far. , The remote is not pointed at the remote sensor on the player. The disc does not play. , The disc is turned over. Insert the disc with the playback side facing down. , The disc is skewed. , The player cannot play certain discs (page 6). , The region code on the DVD does not match the player. , Moisture has condensed inside the player (page 3). , The player cannot play a recorded disc that is not correctly finalized (page 7). The MP3 audio track cannot be played (page 48). , The DATA CD is not recorded in an MP3 format that conforms to ISO 9660 Level 1/ Level 2 or Joliet. , The DATA DVD is not recorded in MP3 format that conforms to UDF (Universal Disk Format). , The MP3 audio track does not have the extension ".MP3." , The data is not formatted in MP3 even though it has the extension ".MP3." , The data is not MPEG-1 Audio Layer III data. , The player cannot play audio tracks in mp3PRO format. , "MODE (MP3, JPEG)" is set to "IMAGE (JPEG)" (page 51). , The DATA CD/DATA DVD contains a DivX video file. The JPEG image file cannot be played (page 48). , The DATA CD is not recorded in a JPEG format that conforms to ISO 9660 Level 1/ Level 2, or Joliet. , The DATA DVD is not recorded in JPEG format that conforms to UDF (Universal Disk Format). , The file has an extension other than ".JPEG" or ".JPG." , The image is larger than 3072 (width) × 2048 (height) in normal mode, or more than 3,300,000 pixels in progressive JPEG. (Some progressive JPEG files cannot be displayed even if the file size is within this specified capacity.) , The image does not fit the screen (the image is reduced). , "MODE (MP3, JPEG)" is set to "AUDIO (MP3)" (page 51). , The DATA CD/DATA DVD contains a DivX video file. The MP3 audio tracks and JPEG image files start playing simultaneously. , "MODE (MP3, JPEG)" is set to "AUTO" (page 51). The DivX video file cannot be played. , The file is not created in DivX format. , The file has an extension other than ".AVI" or ".DIVX." , The DATA CD (DivX video)/DATA DVD (DivX video) is not created in a DivX format that conforms to ISO 9660 Level 1/ Level 2 or Joliet/UDF. , The DivX video file is larger than 720 (width) × 576 (height). The album/track/file names are not displayed correctly. , The player can only display numbers and alphabet. Other characters are displayed as "*". The disc does not start playing from the beginning. , Programme Play, Shuffle Play, Repeat Play, or A-B Repeat Play is selected (page 27). , Resume play has taken effect (page 24). Additional Information ,continued 69 The player starts playing the disc automatically. , The disc features an auto playback function. , "AUTO PLAY" in "CUSTOM SETUP" is set to "ON" (page 64). Playback stops automatically. , While playing discs with an auto pause signal, the player stops playback at the auto pause signal. Some functions such as Stop, Search, Fast Play, Slow Play, Slow-motion Play, Repeat Play, Shuffle Play, or Programme Play cannot be performed. , Depending on the disc, you may not be able to do some of the operations above. Refer to the operating manual that comes with the disc. The language for the sound track cannot be changed. , Try using the DVD's menu instead of the direct selection button on the remote (page 25). , Multilingual tracks are not recorded on the DVD being played. , The DVD prohibits the changing of the language for the sound track. The subtitle language cannot be changed or turned off. , Try using the DVD's menu instead of the direct selection button on the remote (page 25). , Multilingual subtitles are not recorded on the DVD being played. , The DVD prohibits the changing of subtitles. The player does not operate properly. , When static electricity, etc., causes the player to operate abnormally, unplug the player. 5 numbers or letters are displayed on the screen and on the front panel display. , The self-diagnosis function was activated. (See the table on page 71.) The disc tray does not open and "LOCKED" appears on the front panel display. , Child Lock is set (page 23). The disc tray does not open and "TRAY LOCKED" appears on the front panel display. , Contact your Sony dealer or local authorized Sony service facility. "Data error" appears on the TV screen when playing a DATA CD or DATA DVD. , The MP3 audio track/JPEG image file/ DivX video file you want to play is broken. , The data is not MPEG-1 Audio Layer III data. , The JPEG image file format does not conform to DCF (page 46). , The JPEG image file has the extension ".JPG" or ".JPEG," but is not in JPEG format. , The file you want to play has the extension ".AVI" or ".DIVX," but is not in DivX format, or is in DivX format but does not conform to a DivX Certified profile. The angles cannot be changed. , Try using the DVD's menu instead of the direct selection button on the remote (page 25). , Multi-angles are not recorded on the DVD being played. , The angle can only be changed when the " " indicator lights up on the front panel display (page 9). , The DVD prohibits changing of the angles. 70 1-17