Sony PEG-TG50 Troubleshooting Q&A - Page 21

Mail setup, Custom, Change, is not displayed in the bottom right-hand corner of your

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I cannot perform a HotSync® operation I cannot back up certain types of data with a HotSync® operation B You cannot make a backup for some applications installed later or some data created with application after installing. Specially you cannot make backup of applications or data installed with beaming or "Memory Stick" media by synchronizing your computer to your CLIÉ handheld. Use "Memory Stick Backup" to make backup. b For details, refer to "Backing up your Sony CLIÉ™ handheld data: Backing up data to a "Memory Stick" media using the Memory Stick Backup application" in the "Handbook." The Palm™ Desktop for CLIÉ software does not start or cannot be selected from the menu B Is the Palm™ Desktop for CLIÉ software properly installed on your computer? The hardware or the software of your computer may not be compatible with the Palm™ Desktop for CLIÉ software. Uninstall the Palm™ Desktop for CLIÉ software and reinstall. The HotSync Manager does not start (the HotSync icon is not displayed in the bottom right-hand corner of your computer screen) B Reinstall the Palm™ Desktop for CLIÉ software. Mail software on computer starts automatically when starting a HotSync® operation B A mail software that you do not use regularly or a mail software that is not installed is selected in Mail setup. Click the HotSync icon in the bottom right-hand corner of your computer screen and select Custom. Select Mail from conduit, click Change, start Mail setup and specify the mail software that you use regularly. Continued on next page 21

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21
I cannot perform a HotSync
®
operation
I cannot back up certain types of data with a HotSync
®
operation
B
You cannot make a backup for some applications installed later or some
data created with application after installing. Specially you cannot make
backup of applications or data installed with beaming or “Memory Stick”
media by synchronizing your computer to your CLIÉ handheld. Use
“Memory Stick Backup” to make backup.
b
For details, refer to “Backing up your Sony CLIÉ™ handheld data: Backing
up data to a “Memory Stick” media using the Memory Stick Backup
application” in the “Handbook.”
The Palm™ Desktop for CLIÉ software does not start or
cannot be selected from the menu
B
Is the Palm™ Desktop for CLIÉ software properly installed on your
computer?
The hardware or the software of your computer may not be compatible
with the Palm™ Desktop for CLIÉ software. Uninstall the Palm™
Desktop for CLIÉ software and reinstall.
The HotSync Manager does not start (the HotSync
icon
is not displayed in the bottom right-hand corner of your
computer screen)
B
Reinstall the Palm™ Desktop for CLIÉ software.
Mail software on computer starts automatically when
starting a HotSync
®
operation
B
A mail software that you do not use regularly or a mail software that is not
installed is selected in
Mail setup
.
Click the HotSync
icon in the bottom right-hand corner of your
computer screen and select
Custom
. Select
Mail
from conduit, click
Change
, start Mail setup and specify the mail software that you use
regularly.
Continued on next page
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