Sony PEG-TG50 Troubleshooting Q&A - Page 22

Mail software on computer starts automatically when starting a HotSync® operation B The settings of the mail software are not complete. Set the mail software properly on your computer. I cannot perform a HotSync® operation via a modem Checking your CLIÉ handheld B Check that you enter the correct phone number for the access point. B If you are using call waiting on your service line, tap Network and Phone in the Preferences screen, and select the Disable call waiting check box in the Phone Setup screen and enter the correct phone number. B If a prefix is required, select the Dial prefix check box in the Phone Setup screen and enter the correct phone number. B Check that the remaining battery supply is sufficient. Checking your computer B Check that your computer is turned on and the automatic shut-off setting in the power saving mode is disabled. B Check that the modem is properly connected to the service line. B Click the HotSync icon in the bottom right-hand corner of your computer screen, and check that the Modem check box is selected. B Check that the modem connected to your computer is turned on. You cannot turn on a modem with the Auto-Off feature by operating your CLIÉ handheld. B Check that the modem is properly connected to the serial port of your computer. B Check that the Setup string setting in the Setup window of the HotSync Manager is proper. b For details, refer to the manual of your modem. 22