Sony PEG-TG50 Troubleshooting Q&A - Page 4

Why can't I connect to the Internet?, handheld even when it is placed in the cradle? - clie software

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Page 4 highlights

Playing music: Why doesn't SonicStage recognize the CLIÉ handheld even when it is placed in the cradle? • Set to the music transfer mode. b For details, refer to "Audio Player" in the "CLIÉ Application Manual" installed on your computer. • Disconnect your CLIÉ handheld from the cradle, and place it in the cradle again. If the problem still persists, restart the computer. Why can't I connect to the Internet? • Follow the steps mentioned in "Customizing your Sony CLIÉ™ handheld (Preferences): Changing the Network preferences" in the "Handbook" and check that the settings of Network Preferences are proper. • "NetFront v3.0 for CLIE" may not be able to display certain websites designed for your computer's browser software. b For details, refer to the "CLIÉ Application Manual" installed on your computer. Why can't I send or receive e-mails? • Follow the steps mentioned in "CLIE Mail" in the "CLIÉ Applications Manual" installed on your computer. Check that the settings of mail server, user name, and password are correct. • If you cannot send an e-mail message, check the destination e-mail address. If your problem still persists, then proceed to the next page. 4

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4
If your problem still persists, then proceed to the next page.
Playing music: Why doesn’t SonicStage recognize the CLIÉ
handheld even when it is placed in the cradle?
•
Set to the music transfer mode.
b
For details, refer to “Audio Player” in the “CLIÉ Application Manual” installed
on your computer.
•
Disconnect your CLIÉ handheld from the cradle, and place it in the cradle
again. If the problem still persists, restart the computer.
Why can’t I connect to the Internet?
•
Follow the steps mentioned in “Customizing your Sony CLIÉ™ handheld
(Preferences): Changing the Network preferences” in the “Handbook” and
check that the settings of
Network
Preferences
are proper.
•
“NetFront v3.0 for CLIE” may not be able to display certain websites
designed for your computer’s browser software.
b
For details, refer to the “CLIÉ Application Manual” installed on your computer.
Why can’t I send or receive e-mails?
•
Follow the steps mentioned in “CLIE Mail” in the “CLIÉ Applications
Manual” installed on your computer. Check that the settings of mail server,
user name, and password are correct.
•
If you cannot send an e-mail message, check the destination e-mail address.