Sony PEG-TG50 Troubleshooting Q&A - Page 5

Contents of Troubleshooting

Page 5 highlights

Contents of Troubleshooting Symptoms Page My CLIÉ handheld is not working properly I cannot turn on my CLIÉ handheld Page 13 I cannot see anything on the screen although the CHG LED is on Page 13 My CLIÉ handheld is not responding Page 13 My CLIÉ handheld keeps turning itself off Page 14 My CLIÉ handheld is not making any sounds Page 14 The backlight does not turn on when I adjust the brightness Page 15 level I can't read the screen properly Page 15 Applications do not operate properly after I perform a soft Page 15 reset I cannot use the Jog Dial™ navigator Page 16 About CLIE Launcher I cannot drag and drop in CLIE Launcher Page 16 I cannot start CLIE Launcher Page 16 The applications on a "Memory Stick" media are not displayed Page 17 The CLIE Launcher groups and the categories of the Palm OS® standard screen are different I cannot perform a HotSync® operation Page 17 Performing initial checks I cannot start a HotSync® operation when pressing the HotSync button of the cradle I cannot stop a HotSync® operation It takes a long time to complete a HotSync® operation Page 17 Page 19 Page 19 Page 19 Data cannot be synchronized with some applications during a Page 20 HotSync® operation Continued on next page 5

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5
Contents of Troubleshooting
Symptoms
Page
My CLIÉ handheld is not working properly
I cannot turn on my CLIÉ handheld
Page 13
I cannot see anything on the screen although the CHG LED is on
Page 13
My CLIÉ handheld is not responding
Page 13
My CLIÉ handheld keeps turning itself off
Page 14
My CLIÉ handheld is not making any sounds
Page 14
The backlight does not turn on when I adjust the brightness
level
Page 15
I can’t read the screen properly
Page 15
Applications do not operate properly after I perform a soft
reset
Page 15
I cannot use the Jog Dial™ navigator
Page 16
About CLIE Launcher
I cannot drag and drop in CLIE Launcher
Page 16
I cannot start CLIE Launcher
Page 16
The applications on a “Memory Stick” media are not displayed
Page 17
The CLIE Launcher groups and the categories of the Palm
OS
®
standard screen are different
Page 17
I cannot perform a HotSync
®
operation
Performing initial checks
Page 17
I cannot start a HotSync
®
operation when pressing the
HotSync button of the cradle
Page 19
I cannot stop a HotSync
®
operation
Page 19
It takes a long time to complete a HotSync
®
operation
Page 19
Data cannot be synchronized with some applications during a
HotSync
®
operation
Page 20
Continued on next page
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