Sony PEG-TG50 Troubleshooting Q&A - Page 37

I cannot make a backup, I cannot transfer data, Peripheral devices are not recognized, with a HotSync

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I cannot make a backup / I cannot transfer data / Peripheral devices are not recognized I cannot make a backup I cannot make a backup of certain data on my computer with a HotSync® operation B You cannot make a backup for some applications installed later or some data created with application after installing. Specially you cannot make backup of applications or data installed with beaming or "Memory Stick" media by synchronizing your computer to your CLIÉ handheld. Use "Memory Stick Backup" to make backup. b For details, refer to "Backing up your Sony CLIÉ™ handheld data: Backing up data to a "Memory Stick" media using the Memory Stick Backup application" in the "Handbook." I cannot transfer data I cannot transfer image files or movie files from my computer to my CLIÉ handheld B Use a computer application such as Image Converter or PictureGear Studio to transfer image files or movie files from your computer to your CLIÉ handheld. b For details, refer to the "CLIÉ Application Manual" installed on your computer or Help files of each application. Peripheral devices are not recognized B Check that the remaining battery supply is sufficient. B After you turn off your CLIÉ handheld, remove the peripheral device and reconnect it. B For the latest information on peripheral devices supported by your CLIÉ handheld, refer to the website below. Customers in the U.S.A., Canada and Mexico: http://www.ita.sel.sony.com/support/clie/ Customers in Asia-Pacific Countries: http://vaio-online.sony.com/clie/ 37

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37
I cannot make a backup
/ I cannot transfer data /
Peripheral devices are not recognized
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I cannot make a backup
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I cannot transfer data
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Peripheral devices are not recognized
I cannot make a backup of certain data on my computer
with a HotSync
®
operation
B
You cannot make a backup for some applications installed later or some
data created with application after installing. Specially you cannot make
backup of applications or data installed with beaming or “Memory Stick”
media by synchronizing your computer to your CLIÉ handheld. Use
“Memory Stick Backup” to make backup.
b
For details, refer to “Backing up your Sony CLIÉ™ handheld data: Backing
up data to a “Memory Stick” media using the Memory Stick Backup
application” in the “Handbook.”
I cannot transfer image files or movie files from my
computer to my CLIÉ handheld
B
Use a computer application such as Image Converter or PictureGear Studio
to transfer image files or movie files from your computer to your CLIÉ
handheld.
b
For details, refer to the “CLIÉ Application Manual” installed on your
computer or Help files of each application.
B
Check that the remaining battery supply is sufficient.
B
After you turn off your CLIÉ handheld, remove the peripheral device and
reconnect it.
B
For the latest information on peripheral devices supported by your CLIÉ
handheld, refer to the website below.
Customers in the U.S.A., Canada and Mexico:
Customers in Asia-Pacific Countries:
http://vaio-online.sony.com/clie/