Sony PEG-TG50 Troubleshooting Q&A - Page 6

Contents of Troubleshooting continued, Symptoms

Page 6 highlights

Contents of Troubleshooting (continued) Symptoms I cannot back up certain types of data with a HotSync® operation Page Page 21 The Palm™ Desktop for CLIÉ software does not start or cannot be selected from the menu Page 21 The HotSync Manager does not start (the HotSync icon Page 21 is not displayed in the bottom right-hand corner of your computer screen) Mail software on computer starts automatically when starting a HotSync® operation I cannot perform a HotSync® operation via a modem I cannot perform an IR HotSync® operation If you still cannot perform a HotSync® operation Page 21 Page 22 Page 23 Page 25 Error messages An error message is displayed repeatedly Page 27 The error message "Invalid process" is displayed when starting an application Page 27 The error message for insufficient memory is displayed The HotSync® operation does not start and a message is displayed on the screen Page 27 Page 28 An error message saying there is insufficient memory appears Page 28 while receiving data using the IR port or the Bluetooth communication I cannot enter data properly My CLIÉ handheld activates a wrong feature when I tap a button or screen icon Page 29 I cannot display the menu by pressing and holding the Home Page 29 /Menu button I do not understand how to use the hardware keyboard Page 29 6

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6
Contents of Troubleshooting (continued)
Symptoms
Page
I cannot back up certain types of data with a HotSync
®
operation
Page 21
The Palm™ Desktop for CLIÉ software does not start or
cannot be selected from the menu
Page 21
The HotSync Manager does not start (the HotSync
icon
is not displayed in the bottom right-hand corner of your
computer screen)
Page 21
Mail software on computer starts automatically when starting
a HotSync
®
operation
Page 21
I cannot perform a HotSync
®
operation via a modem
Page 22
I cannot perform an IR HotSync
®
operation
Page 23
If you still cannot perform a HotSync
®
operation
Page 25
Error messages
An error message is displayed repeatedly
Page 27
The error message “Invalid process” is displayed when
starting an application
Page 27
The error message for insufficient memory is displayed
Page 27
The HotSync
®
operation does not start and a message is
displayed on the screen
Page 28
An error message saying there is insufficient memory appears
while receiving data using the IR port or the Bluetooth
communication
Page 28
I cannot enter data properly
My CLIÉ handheld activates a wrong feature when I tap a
button or screen icon
Page 29
I cannot display the menu by pressing and holding the Home
/Menu
button
Page 29
I do not understand how to use the hardware keyboard
Page 29