Sony PEG-TJ37 Troubleshooting Q&A - Page 13

Troubleshooting Applications do not operate properly after a soft reset is performed B If you encounter application problems after a reset (such as miss-operations, an unusual display, or freezing during a soft reset), perform the soft reset again. If you still cannot solve the problem, try a hard reset. b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)". Note on performing a reset After performing a reset, do not press the RESET button at the back of your CLIÉ handheld again until the Preferences screen or the Setup screen is displayed. I cannot use the Jog Dial™ navigator B The Jog Dial™ navigator is not available for some applications. Error messages An error message appears repeatedly B Perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld. b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)". The message "Invalid process" appears when an application is started B If there is insufficient memory space in your CLIÉ handheld or "Memory Stick" media, applications may not work properly. Delete any unnecessary data/files. Tip You can check the memory space in your CLIÉ handheld or "Memory Stick" media by tapping at the top right of the CLIE Launcher and select [(All)]. 13