Sony PEG-TJ37 Troubleshooting Q&A - Page 31

Connect, Setting, Preferences, Wireless LAN Setup, Connect Setting

Page 31 highlights

Troubleshooting I cannot connect to the Internet via a wireless LAN (for PEG-TJ37 only) (continued) B The wireless LAN access point may be busy. Wait for a short period of time and then try again. B Turn off the wireless LAN access point once and turn it on, and then try connecting to the wireless LAN access point again. B You may be using your CLIÉ handheld near devices that use the 2.4GHz frequency band, such as a microwave oven or a Bluetooth® compatible device. Use your CLIÉ handheld away from such devices, or turn off the devices. B If you need a MAC address, check [MAC Address:] in the Connect Setting screen by following the steps below. 1 Select [Network] in the Preferences screen. 2 Tap [V Service:] to select [Wireless LAN]. 3 Tap [Details...]. The Wireless LAN Setup screen is displayed. 4 Tap (Menu), then tap [ConnectionStatus...] from [Information]. The Connect Setting screen is displayed. Note If a MAC address is not displayed, tap [Connect] after step 2 and continue to step 3. The message "Incorrect setting" or "Certification is invalid" appears B Check the settings in the Preferences screen for [Network]. b For details, refer to "Customizing your CLIÉ™ handheld (Preferences): Changing the Network preferences" in the "Handbook" (PDF format). 31

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31
Troubleshooting
B
The wireless LAN access point may be busy.
Wait for a short period of time and then try again.
B
Turn off the wireless LAN access point once and turn it on, and then try
connecting to the wireless LAN access point again.
B
You may be using your CLIÉ handheld near devices that use the 2.4GHz
frequency band, such as a microwave oven or a Bluetooth
®
compatible
device.
Use your CLIÉ handheld away from such devices, or turn off the devices.
B
If you need a MAC address, check [MAC Address:] in the
Connect
Setting
screen by following the steps below.
1
Select [Network] in the
Preferences
screen.
2
Tap [
V
Service:] to select [Wireless LAN].
3
Tap [Details...].
The
Wireless LAN Setup
screen is displayed.
4
Tap
(Menu), then tap [ConnectionStatus...] from [Information].
The
Connect Setting
screen is displayed.
Note
If a MAC address is not displayed, tap [Connect] after step 2 and continue to step 3.
B
Check the settings in the
Preferences
screen for [Network].
b
For details, refer to “Customizing your CLIÉ
handheld (Preferences):
Changing the Network preferences” in the “Handbook” (PDF format).
I cannot connect to the Internet via a wireless LAN
(for PEG-TJ37 only) (continued)
The message “Incorrect setting” or “Certification is
invalid” appears