Sony PEG-TJ37 Troubleshooting Q&A - Page 34

I cannot use e-mail (CLIE Mail), I cannot send or receive e-mail messages - user manual

Page 34 highlights

I cannot use e-mail (CLIE Mail) I cannot send or receive e-mail messages I cannot send or receive e-mail messages B Check the e-mail address. B Check the mail server settings in CLIE Mail, Verify that user name, password, incoming server, and outgoing server are all spelled correctly. b For details, refer to "CLIE Mail" in the "CLIÉ Application Manual" installed on your computer. B Wait a few minutes and then try again. B With some Internet Service Providers, you may need to first receive a mail before you can start sending mails. Perform the following. 1 Tap [Accounts] from [Options] in CLIE Mail. 2 Tap and select the e-mail address you want to send or receive, and then tap [Edit]. 3 Tap [More]. 4 Tap V below [Authentication:] and select [POP Before SMTP]. B The security systems of some Internet Service Providers may prevent you from sending mail. Try reducing the speed in the Preferences screen for [Connection]. The message "Account is invalid" or "Incorrect password" is displayed B Check the mail server settings. b For details, refer to "CLIE Mail" in the "CLIÉ Application Manual" installed on your computer. 34

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I cannot use e-mail (CLIE Mail)
I cannot send or receive e-mail messages
B
Check the e-mail address.
B
Check the mail server settings in
CLIE Mail
, Verify that user name,
password, incoming server, and outgoing server are all spelled correctly.
b
For details, refer to “CLIE Mail” in the “CLIÉ Application Manual” installed on
your computer.
B
Wait a few minutes and then try again.
B
With some Internet Service Providers, you may need to first receive a mail
before you can start sending mails. Perform the following.
1
Tap [Accounts] from [Options] in
CLIE Mail
.
2
Tap and select the e-mail address you want to send or receive, and then
tap [Edit].
3
Tap [More].
4
Tap
V
below [Authentication:] and select [POP Before SMTP].
B
The security systems of some Internet Service Providers may prevent you
from sending mail. Try reducing the speed in the Preferences screen for
[Connection].
B
Check the mail server settings.
b
For details, refer to “CLIE Mail” in the “CLIÉ Application Manual” installed on
your computer.
I cannot send or receive e-mail messages
The message “Account is invalid” or “Incorrect
password” is displayed