Sony SVR-2000 Setup Guide - Page 56

Symptom My SVR Recorder isn't making the setup phone calls. 56 Troubleshooting Solution • Do not use a wireless phone connection. • Verify that your phone line is working by connecting a phone to the phone cord and checking for a dial tone. Make sure the phone cord is connected to the SVR Recorder and the wall jack. • Try another local dial-in number from the Dial In Numbers screen. For information on how to change the local dial-in number and other phone dialing options, refer to the TiVo Viewer's Guide. • You may need to change your phone dialing options from the default. After making changes, make a test call (choose "Make Test Call" from the Phone Connection screen). • If you have voice mail or other non-standard dial tone, turn off "dial tone detection". • If you have call waiting, disable it by entering the correct prefix in "Call Waiting Prefix" (usually "*70,"). • If you use a dial prefix for outside lines, set "Dial Prefix" (for example, "9,"). • Your phone line may have low voltage. Try turning off "phone availability detection". • If you have a caller ID box, try removing it from the line since some models interfere with the SVR Recorder modem's ability to make a call. • If you have a fax machine or computer modem connected to the same line, make sure they are not using the line. • It could be that you have too much line noise to make a connection. The SVR Recorder ships with a 50' phone cord. Try a shorter cord, or you can buy a line noise filter at your local electronics store. • If the recorder repeatedly reports a busy signal trying to connect, try choosing a different local dial-in number, or try making the call during off-peak hours.