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Toshiba Satellite L45-S4687 User Manual - Page 148

Optical drive problems, You cannot access a disc in the drive., You press the disc eject button

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148 If Something Goes Wrong Resolving a hardware conflict Optical drive problems You cannot access a disc in the drive. If the optical drive is an external drive, make sure that the drive's cable is properly connected to the computer. Make sure the tray that holds the CD or DVD is closed properly. Press gently until it clicks into place. Open the tray and remove the disc. Make sure the tray is clean. Any dirt or foreign object can interfere with the laser beam. Examine the disc to see if it is dirty. If necessary, wipe it with a clean cloth dipped in water or a neutral cleaner. Replace the disc in the tray. Make sure that the disc is lying flat, label side up. Close the tray carefully, making sure it has shut completely. You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical drive eject mechanism requires power to operate. Make sure a program is not accessing the drive and preventing it from ejecting. If you need to remove a disc and cannot turn on the computer (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical drive eject button on the face of the optical drive tray. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run correctly but others do not. Check the type of disc you are using. The optical drive supports the Digital Versatile Disc (DVD) formats DVD±R, DVD±RW, and DVD RAM, plus the CD formats CD-Recordable (CD-R) and CDRewritable (CD-RW). If the problem is with a data CD or DVD, refer to the software's documentation and check that the hardware configuration meets the program's needs.

Section	Page
Satellite® L40/L45 Series User's Guide	1
Contents	26
Introduction	32
This guide	33
Safety icons	34
Other icons used	34
Other documentation	35
Service options	35
Chapter 1: Getting Started	36
Selecting a place to work	36
Creating a computer-friendly environment	36
Keeping yourself comfortable	37
Precautions	37
Important information on your computer’s cooling fan	38
Setting up your computer	39
Setting up your software	39
Registering your computer with Toshiba	40
Adding optional external devices	40
Connecting to a power source	41
Charging the main battery	43
Using the computer for the first time	44
Opening the display panel	44
Your computer’s features and specifications	45
Turning on the power	45
Adding memory (optional)	46
Installing a memory module	47
Removing a memory module	51
Checking total memory	53
Using the TouchPad™	54
Scrolling with the TouchPad™	55
Control buttons	55
Disabling or enabling the TouchPad™	55
Using external display devices	55
Directing the display output when you turn on the computer	56
Adjusting the quality of the external display	57
Using an external keyboard	57
Using a mouse	57
Connecting a printer	57
Setting up a printer	58
Connecting an optional external diskette drive	59
Turning off the computer	59
Options for turning off the computer	60
Using the Shut Down command	62
Using and configuring Hibernation mode	64
Using and configuring Sleep mode	66
Closing the display panel	69
Customizing your computer’s settings	69
Caring for your computer	69
Cleaning the computer	69
Moving the computer	70
Using a computer lock	70
Chapter 2: Learning the Basics	71
Computing tips	71
Using the keyboard	73
Character keys	73
Making your keyboard emulate a full-size keyboard	73
Ctrl, Fn, and Alt keys	74
Function keys	74
Special Windows® keys	74
Overlay keys	75
Using the overlay to type numeric data	75
Starting a program	76
Starting a program from the Start menu	76
Starting a program from Windows® Explorer	77
Starting a program using the Start Search field	78
Saving your work	78
Printing your work	80
Backing up your work	81
Restoring your work	81
Using the optical drive	81
Optical drive components	82
Inserting a compact disc	83
Playing an audio CD	84
Playing optical media	85
Creating a CD/DVD	86
Removing a disc with the computer on	86
Removing a disc with the computer off	87
Caring for CD or DVD discs	87
Toshiba’s online resources	87
Chapter 3: Mobile Computing	88
Toshiba’s energy-saver design	88
Running the computer on battery power	88
Battery Notice	89
Power management	90
Using additional batteries	90
Charging batteries	90
Charging the main battery	91
Charging the RTC battery	91
Monitoring main battery power	92
Determining remaining battery power	94
What to do when the main battery runs low	94
Setting battery notifications	95
Conserving battery power	95
Power Plans	96
Using a hot key to set the Power Plan	97
Changing the main battery	98
Removing the battery from the computer	98
Inserting a charged battery	100
Taking care of your battery	101
Safety precautions	101
Maintaining your battery	102
Disposing of used batteries	103
Traveling tips	104
Chapter 4: Exploring Your Computer’s Features	105
Exploring the desktop	105
Finding your way around the desktop	106
Setting up for communications	108
Connecting a modem to a telephone line	109
Connecting your computer to a network	110
An overview of using the Internet	112
The Internet	112
The World Wide Web	113
Internet Service Providers	113
Connecting to the Internet	113
Surfing the Internet	114
Internet features	114
Uploading to, and downloading files from, the Internet	115
Exploring audio features	115
Recording sounds	115
Using external speakers or headphones	116
Using PC Cards	116
Inserting a PC Card	117
Removing a PC Card	117
Setting up a PC Card for your computer	118
Using an ExpressCard™	118
Inserting an ExpressCard™	118
Removing an ExpressCard™	119
Using the Bridge Media Adapter Slot	120
Inserting memory media	120
Removing memory media	121
Chapter 5: Toshiba Utilities	122
TOSHIBA Assist	123
Connect	124
Optimize	125
TOSHIBA SD™ Memory Card Format Utility	126
Mouse Utility	127
CD/DVD Drive Acoustic Silencer	128
TOSHIBA Accessibility	129
ConfigFree™	130
Getting Started	130
ConfigFree Utilities	131
Chapter 6: If Something Goes Wrong	134
Problems that are easy to fix	134
Problems when you turn on the computer	135
The Windows® operating system is not working	137
Using Startup options to fix problems	137
Internet problems	138
The Windows® operating system can help you	139
Resolving a hardware conflict	139
A plan of action	140
Fixing a problem with Device Manager	140
Memory problems	141
Power and the batteries	142
Keyboard problems	143
Display problems	144
Disk drive problems	146
Optical drive problems	148
Sound system problems	149
PC Card problems	149
ExpressCard™ problems	151
Printer problems	153
Modem problems	154
Wireless networking problems	155
DVD operating problems	158
Develop good computing habits	159
Data and system configuration backup in the Windows® operating system	160
If you need further assistance	164
Before you contact Toshiba	164
Contacting Toshiba	164
Other Toshiba Internet Web sites	165
Toshiba’s worldwide offices	166
Appendix A: Hot Keys	168
Hot Keys	168
Hot key functions	169
Volume Mute	169
Password security	170
Power plan	170
Sleep mode	171
Hibernation mode	171
Display modes	171
Display brightness	172
Disabling or enabling wireless devices	173
Disabling or enabling the TouchPad	173
Keyboard hot key functions	174
Appendix B: Power Cord/Cable Connectors	175
Glossary	176