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Toshiba Satellite S55t-A5389 User Guide - Page 156

If you need further assistance, The USB Wakeup function does not work. - reviews

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156 If Something Goes Wrong If you need further assistance ❖ If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in Sleep and Charge to enable charging at the current battery power level, or, if battery power is running low or is depleted, connect the AC adaptor to your computer. ❖ The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In those cases, power on the computer to charge the device or use a different charging device. The "USB Wakeup function" does not work. ❖ When the "USB Sleep and Charge function" is set to Enabled the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case, use a USB port that does not have the "USB Sleep and Charge function"-compatible icon ( ), if you have a non-Sleep and Charge USB port available or disable the "USB Sleep and Charge function." For more information, see "Sleep Utilities" on page 123. If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. Since some problems may be related to the operating system or the program you are using, it is important to investigate all sources. ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the detailed specifications for your computer, visit support.toshiba.com.

Section	Page
Satellite®/Satellite Pro® L40/L50/L70/ S40/S50/S70 - A Series User’s Guide	1
Contents	18
Introduction	24
This guide	26
Safety icons	27
Other icons used	27
Your computer’s features and specifications	28
Documentation	28
Service options	28
Chapter 1: Getting Started	29
Selecting a place to work	29
Setting up a work environment	29
Keeping yourself comfortable	30
Computer user comfort recommendations	30
Good Working Posture	30
Using the notebook with an external keyboard, mouse or monitor	31
Typing style	32
Taking breaks and varying tasks	32
Mobile computing tips	33
Transporting the notebook	33
Seeking additional help	33
Check list	34
Precautions	34
Important information on your computer’s cooling fan	36
Setting up your computer	37
Connecting to a power source	37
Charging the main battery	40
Using the computer for the first time	40
Initial setup	41
Setting up your software	41
Registering your computer with Toshiba	41
To Shut down your computer	42
To Restart your computer	42
To place your computer in Sleep mode	43
Adding optional external devices	44
Adding memory (optional)	44
Installing a memory module	45
Removing a memory module	50
Checking total memory	52
Recovering the Internal Storage Drive	53
Creating recovery media	54
Restoring from recovery media	56
Refresh your PC (with user’s data)	57
Reset your PC	59
Installing drivers and applications	62
Using the touch pad	63
Adjusting touch pad settings	65
Disabling or enabling the touch pad	66
Connecting an external device	66
Using external display devices	66
Selecting video cables	67
Connecting an HDMI™-compatible television or display device	67
Connecting an external monitor or projector	67
Directing the display output when you turn on the computer	68
Adjusting the quality of the external display	69
Customizing your computer’s settings	69
Caring for your computer	69
Cleaning the computer	70
Moving the computer	70
Using a computer lock	70
Chapter 2: Learning the Basics	72
Computing tips	72
Using the keyboard	73
Function keys	74
Special Windows® keys	75
Touch screen	75
Touch screen navigation	75
Mouse properties	76
Starting an app	77
Starting an app from the Start screen	77
Saving your work	78
Backing up your work	78
Using the optical disc drive	78
Viewing Blu-ray Disc™ movies	79
Optical disc drive components	80
Media control buttons	81
Inserting an optical disc	82
Playing optical media	82
Recording optical media	83
Removing a disc with the computer on	83
Removing a disc with the computer off	84
Toshiba’s online resources	84
Chapter 3: Mobile Computing	85
Toshiba’s energy-saver design	85
Running the computer on battery power	85
Battery Notice	86
Power management	87
Charging batteries	87
Charging the main battery	87
Charging the RTC battery	88
Monitoring battery power	89
Determining remaining battery power	90
What to do when the main battery runs low	91
Setting battery notifications	91
Conserving battery power	92
Power Plans	93
Using the eco power plan	94
Changing the main battery	95
Removing the battery from the computer	96
Inserting a charged battery	97
Taking care of your battery	98
Safety precautions	98
Maintaining your battery	99
Disposing of your computer	99
Disposing of used batteries	100
Traveling tips	101
Chapter 4: Exploring Your Computer’s Features	102
Exploring the Start screen	102
Charms	103
Tiles	104
Exploring the desktop	104
Finding your way around the desktop	104
Windows® Store	106
Setting up for communications	106
Connecting your computer to a network	107
Exploring audio features	108
Recording sounds	108
Using external speakers or headphones	108
Using the Web Camera	109
Using the Memory card reader	110
Inserting memory media	110
Removing memory media	111
Chapter 5: Utilities	112
Desktop Assist	113
Media & Entertainment	114
Tools & Utilities	115
Support & Recovery	116
eco Utility®	117
Password Utility	118
Using a supervisor password	118
Using a user password	120
Deleting a user password	121
System Settings	122
Sleep Utilities	123
USB Sleep and Charge	123
Enabling/Disabling USB Sleep and Charge	125
Power supply mode settings	125
Sleep and Music	126
Function Key	127
Recovery Media Creator	128
Service Station	128
TOSHIBA Application Installer	129
Chapter 6: If Something Goes Wrong	130
Problems that are easy to fix	130
Problems when you turn on the computer	131
The Windows® operating system is not working	133
Using Startup options to fix problems	133
Internet problems	136
The Windows® operating system can help you	136
Fixing a problem with Device Manager	137
Checking device properties	137
Memory problems	138
Power and the batteries	139
Keyboard problems	140
Display problems	140
Disk or storage drive problems	142
Error-checking	142
Optical disc drive problems	144
Sound system problems	147
Printer problems	147
Wireless networking problems	148
DVD Blu-ray Disc™ operating problems	149
Develop good computing habits	150
Data and system configuration backup in the Windows® operating system	151
If you need further assistance	156
Contacting Toshiba	157
Other Toshiba Internet Web sites	157
Toshiba’s worldwide offices	157
Appendix A: TOSHIBA Function Keys	159
Functions	159
Help file	160
Display brightness	160
Output (Display switch)	161
Disabling or enabling the touch pad	162
Media buttons	162
Volume Mute	163
Disabling or enabling wireless devices	163
Keyboard Function keys	163
Zoom (Display resolution)	163
Appendix B: Power Cord/Cable Connectors	164
Glossary	165