Vizio VBR120 VBR120 User Manual: - Page 43

Issue, Solution, Netflix, Pandora, and Vudu Troubleshooting, Internet Connection Troubleshooting

Page 43 highlights

VIZIO VBR120 User Manual Issue Downloaded files keep pausing during playback. Solution formatted FAT32. NTFS and other file systems are not supported.  Try a different USB drive.  Make sure the USB storage device is a USB 2.0 device. If the device is a USB 1.1 device, pausing can occur. Netflix, Pandora, and Vudu Troubleshooting Issue Solution The Apps are not working correctly  If you are experiencing an issue with the functionality or features of Netflix, Pandora, or Vudu, please contact these companies directly. o Netflix: www.netflix.com/help or call 1-866-579-7113 o Vudu: 888-554-VUDU (8838) o Pandora: http://www.pandora.com/support/ Note: VIZIO is not responsible for customer service related to content and/or services provided by the third parties who create the Apps. Any questions or requests for service relating to the content or services should be made directly to the specific App service providers. Internet Connection Troubleshooting Issue Solution Ethernet (Wired) Connection Issues  Insure that the Ethernet cable is securely inserted into your access point and the back of the player.  Make sure the Internet connection is set up correctly. See Connecting to your home network on page 20 for detailed information.  Test the Internet connection to make sure it is working. See the Network Menu on page 34 for detailed information.  Check network connectivity with other devices (such as computer).  If you require further assistance, please contact your Internet Service Provider. Version 8/16/2010 43 www.VIZIO.com

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VIZIO VBR120 User Manual
Version 8/16/2010
43
www.VIZIO.com
Issue
Solution
formatted FAT32. NTFS and other file systems are not supported.
Try a different USB drive.
Downloaded files
keep pausing during
playback.
Make sure the USB storage device is a USB 2.0 device. If the device is a USB 1.1
device, pausing can occur.
Netflix, Pandora, and Vudu Troubleshooting
Issue
Solution
The Apps are not
working correctly
If you are experiencing an issue with the functionality or features of Netflix, Pandora,
or Vudu, please contact these companies directly.
o
Netflix: www.netflix.com/help or call 1-866-579-7113
o
Vudu: 888-554-VUDU (8838)
o
Note: VIZIO is not responsible for customer service related to content and/or services
provided by the third parties who create the Apps. Any questions or requests for service
relating to the content or services should be made directly to the specific App service
providers.
Internet Connection Troubleshooting
Issue
Solution
Ethernet (Wired)
Connection Issues
Insure that the Ethernet cable is securely inserted into your access point and the back
of the player.
Make sure the Internet connection is set up correctly.
See
Connecting to your
home network
on page 20
for detailed information.
Test the Internet connection to make sure it is working. See the
Network Menu
on
page 34 for detailed information.
Check network connectivity with other devices (such as computer).
If you require further assistance, please contact your Internet Service Provider.