Western Digital WDH1Q5000 User Manual - Page 30

MY BOOK STUDIO EDITION II USER MANUAL 9 Replacing a Drive My Book Studio Edition II is a limited user-serviceable product which allows for servicing of one or both internal hard drives in the enclosure. Important: Only WD Caviar® GP hard drive assemblies can be inserted into the My Book Studio Edition II enclosure. In the event a fault occurs and you would like to service the device yourself, visit WD Technical Support at support.wdc.com and search the knowledge base article 1709 for detailed instructions on obtaining a replacement drive. When contacting Technical Support, have the following items ready: My Book serial number, date of purchase, and the serial number of the internal hard drive(s) which require replacement. Once you have received the replacement drive(s), follow the steps below to service My Book. Important: To avoid ESD problems, ground yourself by touching the metal chassis of the computer before handling the device. Because articles of clothing generate static electricity, do not allow clothing to come in direct contact with the hard drive or circuit board components. Before getting started, power off the unit and disconnect all of its cables. 1. Place the unit on a clean and stable surface. 2. Using your thumb, firmly push down on the top front panel of the unit to release the latch and open the cover. REPLACING A DRIVE - 27