Whirlpool WRT138FFD Installation Instructions - Page 22

Troubleshooting

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Troubleshooting Operational notes 1. The Ice Maker water valve contains a flow washer that acts like a pressure regulator to control the water flow. For the Ice Maker to work properly, the water pressure in your home must be between 20 and 120 pounds per-square-inch (psi). If you encounter problems with your Ice Maker's ability to produce ice, call your water utility company and have the water pressure checked. 2. The Ice Maker's water valve is equipped with two strainers: a plastic basket type and a wire-mesh screen. Both of these can be cleaned by turning off the water and disassembling the water valve (your service center should be able to provide this service). If local water conditions require periodic cleaning, or if you use a well as a water source, you should consider installing a second water strainer in the water line. You can obtain a water strainer from your local appliance dealer. Troubleshooting chart The following chart lists several common problems that could occur with your Ice Maker. PROBLEM One or more of the following sounds is heard: ‡ Buzzing ‡ Trickling water ‡ Thud (clatter of ice) Ice tastes stale. Water in Ice Maker overflows. Not enough ice. Ice making has stopped. CAUSE The water valve is operating. Water is entering the Ice Maker fill cup. Ice is being dumped into the ice bin. The ice is old. Make a new batch. Refrigerator or Ice Maker is not level. If the Ice Maker still overflows after leveling, turn off the Ice Maker's water supply at the shut-off valve, and raise the Ice Maker's bail arm to the "off" position (see page 21); then contact your local service center. It will take 48 hours to fill the ice bucket. The ice maker will make ice every 2 to 3 hours. For more ice, adjust the freezer control for a colder setting. Be sure that the bail arm is lowered into the ice bucket (see page 21). Make sure that the water shut-off valve is on. The water shut-off valve or the water valve screen is clogged (contact your local service center). 22

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Troubleshooting
Operational notes
1.
The Ice Maker water valve contains a flow washer that acts
like a pressure regulator to control the water flow. For the
Ice Maker to work properly, the water pressure in your home
must be between 20 and 120 pounds per-square-inch (psi).
If you encounter problems with your Ice Maker’s ability to
produce ice, call your water utility company and have the
water pressure checked.
2.
The Ice Maker’s water valve is equipped with two strainers:
a plastic basket type and a wire-mesh screen. Both of these
can be cleaned by turning off the water and disassembling
the water valve (your service center should be able to
provide this service). If local water conditions require
periodic cleaning, or if you use a well as a water source,
you should consider installing a second water strainer in the
water line. You can obtain a water strainer from your local
appliance dealer.
Troubleshooting chart
The following chart lists several common problems that could occur with your Ice Maker.
PROBLEM
CAUSE
One or more of the following sounds is heard:
±
Buzzing
±
Trickling water
±
Thud (clatter of ice)
The water valve is operating.
Water is entering the Ice Maker fill cup.
Ice is being dumped into the ice bin.
Ice tastes stale.
The ice is old. Make a new batch.
Water in Ice Maker overflows.
Refrigerator or Ice Maker is not level. If the Ice Maker still
overflows after leveling, turn off the Ice Maker’s water supply at
the shut-off valve, and raise the Ice Maker’s bail arm to the “off”
position (see page 21); then contact your local service center.
Not enough ice.
It will take 48 hours to fill the ice bucket. The ice maker will make
ice every 2 to 3 hours. For more ice, adjust the freezer control for
a colder setting.
Ice making has stopped.
Be sure that the bail arm is lowered into the ice bucket (see page
21).
Make sure that the water shut-off valve is on.
The water shut-off valve or the water valve screen is clogged
(contact your local service center).