Xerox 2006NPC DocuColor 2006 Problem Solving - Page 27

Copy/print quality problems, Description, Possible Cause, Action

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Page 27 highlights

Copy/print quality problems 24. Problem Solving Copy/print quality problems If the problem still exists after following the instructions in this table, call your supplier or Xerox for service. Description Possible Cause Action Faded print/copy Printer out of adjustment Go to Adjusting the color in this section. The Copy/print Cartridge is Go to Replacing the old or damaged. supplies in the Maintenance section. If only some colors are faded, a Dry Ink Cartridge is old or damaged. Go to Replacing the Dry Ink Cartridges in the Maintenance section. Stray black dots, or white dots in solid black or color areas The Document Glass is dirty Go to the Cleaning procedures in the Maintenance section. Vertical streaks The drum in the Copy/Print Go to Replacing the Cartridge is old or Copy/Print Cartridge in the damaged. Maintenance section. Horizontal streaks Dirt in the paper path Clean the document glass, and make 50 blank copies. If the problem still exists, call for service. Repeating defect The drum in the Copy/Print Go to Replacing the Cartridge is old or Copy/Print Cartridge in the damaged. Maintenance section. Dry Ink smears when touched The Fuser is not operating. Call for service. Black pages The Copy/print Cartridge is Go to Replacing the old or damaged. Copy/Print Cartridge in the Maintenance section. Xerox DocuColor 2006 24-27

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Copy/print quality problems
24.
Problem Solving
Xerox DocuColor 2006
24-27
Copy/print quality problems
If the problem still exists after following the instructions in this table, call your
supplier or Xerox for service.
Description
Possible Cause
Action
Faded print/copy
Printer out of adjustment
Go to
Adjusting the color
in
this section.
The Copy/print Cartridge is
old or damaged.
Go to
Replacing the
supplies
in the
Maintenance
section.
If only some colors are
faded, a Dry Ink Cartridge
is old or damaged.
Go to
Replacing the Dry
Ink Cartridges
in the
Maintenance
section.
Stray black dots, or white
dots in solid black or color
areas
The Document Glass is
dirty
Go to the
Cleaning
procedures
in the
Maintenance
section.
Vertical streaks
The drum in the Copy/Print
Cartridge is old or
damaged.
Go to
Replacing the
Copy/Print Cartridge
in the
Maintenance
section.
Horizontal streaks
Dirt in the paper path
Clean the document glass,
and make 50 blank copies.
If the problem still exists,
call for service.
Repeating defect
The drum in the Copy/Print
Cartridge is old or
damaged.
Go to
Replacing the
Copy/Print Cartridge
in the
Maintenance
section.
Dry Ink smears when
touched
The Fuser is not operating.
Call for service.
Black pages
The Copy/print Cartridge is
old or damaged.
Go to
Replacing the
Copy/Print Cartridge
in the
Maintenance
section.