Xerox 2006NPC DocuColor 2006 Problem Solving - Page 43

Network Problem Solving, Problems during Setup from the Control Panel

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Network Problem Solving Network Problem Solving 24. Problem Solving Because the DocuColor 2006 server is part of the Printer, most references in this chapter are simply to the Printer. The word server is used to refer to network servers. Problems during Setup from the Control Panel If you have difficulty printing the test page and no message is displayed, perform the following steps: 1. Check the Printer status. 2. Use the table below to attempt to resolve the problem. 3. Try printing again. Symptom None of the control panel lights are on. Nothing is displayed on the Control Panel screen. The data does not light when a print job is sent over the network or the parallel connection, or a copy job is in progress. Possible cause Possible solution The power switch has not been switched on. Switch ON the Printer power switch. The power cord is not securely attached. Ensure that the power cord is securely plugged into the wall and into the Printer. There is no power to the Ensure that the outlet is electrical outlet. switched on. The interface cable is not connected properly. Ensure that the network or parallel cable connector is properly attached. Either the print driver is not installed or a server has not been correctly set up. Check the settings on the host server. Xerox DocuColor 2006 24-43

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Network Problem Solving
24.
Problem Solving
Xerox DocuColor 2006
24-43
Network Problem Solving
Because the DocuColor 2006 server is part of the Printer, most references in
this chapter are simply to the Printer. The word server is used to refer to
network servers.
Problems during Setup from the Control Panel
If you have difficulty printing the test page and no message is displayed,
perform the following steps:
1.
Check the Printer status.
2.
Use the table below to attempt to resolve the problem.
3.
Try printing again.
Symptom
Possible cause
Possible solution
The power switch has
not been switched on.
Switch ON the Printer
power switch.
The power cord is not
securely attached.
Ensure that the power
cord is securely plugged
into the wall and into the
Printer.
None of the control
panel lights are on.
Nothing is displayed on
the Control Panel
screen.
There is no power to the
electrical outlet.
Ensure that the outlet is
switched on.
The interface cable is
not connected properly.
Ensure that the network
or parallel cable
connector is properly
attached.
The data does not light
when a print job is sent
over the network or the
parallel connection, or a
copy job is in progress.
Either the print driver is
not installed or a server
has not been correctly
set up.
Check the settings on the
host server.