Xerox 5400DX User Guide

Xerox 5400DX - Phaser B/W Laser Printer Manual

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  • Xerox 5400DX | User Guide - Page 1
    PHASER™ 5400 LASER PRINTER User Guide
  • Xerox 5400DX | User Guide - Page 2
  • Xerox 5400DX | User Guide - Page 3
    Xerox Phaser™ 5400 Laser Printer User Guide 721P57660 September 2001
  • Xerox 5400DX | User Guide - Page 4
    XEROX® are registered trademarks of Xerox Corporation. Phaser™ and infoSMART™ are trademarks of Xerox Corporation IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries which Gill Sans™, Joanna™, and Times New Roman™ are trademarks of Monotype Corporation. Antique Olive® is a
  • Xerox 5400DX | User Guide - Page 5
    As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered U.S. marks. Other marks are trademarks or registered trademarks of the companies with which they are associated.
  • Xerox 5400DX | User Guide - Page 6
  • Xerox 5400DX | User Guide - Page 7
    Printing Jobs 36 Output 38 Printing on special paper 39 Printing envelopes 41 Printing labels 43 Printing transparencies 45 Printing two-sided (duplex) jobs 47 Troubleshooting 50 Replacing the Laser Print Cartridge 50 Troubleshooting print quality 54 User Guide v
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    jam 72 Clearing a Tray 2 or Tray 3 jam 77 Clearing a jam at the Laser Print Cartridge 87 Paper size/type mismatch 92 Getting Help 94 Xerox Phaser 5400 Laser Printer CD-ROM 94 Xerox web site 95 Customer Support Centers 96 Specifications 97 Material Safety Data Sheet (MSDS 97 Index 101 vi
  • Xerox 5400DX | User Guide - Page 9
    the Phaser 5400 Laser Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Xerox, at its option, will: (1) repair the product by means of telephone support or on-site service
  • Xerox 5400DX | User Guide - Page 10
    or the use of Tektronix/Xerox supplies not specified for use with this printer; d) to repair a product or CRC that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or CRC; e) to
  • Xerox 5400DX | User Guide - Page 11
    Fuji Xerox. This statement of warranty does not apply in Japan - please refer to the warranty statement provided in the Japanese user manual for , to (at Fuji Xerox' option) replacing or repairing the goods, or resupplying, or paying the cost of the resupply of, the services, in respect of which
  • Xerox 5400DX | User Guide - Page 12
    power immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative to correct the problem.  The power cord is attached to the printer as a plug-in device at the back of the printer. In the event it is necessary to remove all electrical power from the
  • Xerox 5400DX | User Guide - Page 13
    your printer. instructed to service behind these covers. Operational Safety Your printer instructions marked on, or supplied with, the printer, options and supplies.  Place the printer printer. Without adequate ventilation, the printer may overheat.  For optimum performance, use the printer
  • Xerox 5400DX | User Guide - Page 14
    lbs 3925-01  Exercise care in moving or relocating the printer, it is back-heavy and could tip backward. Follow the recommended procedure when moving the printer from one location to another. Refer to the Xerox Phaser 5400 Laser Printer Installation Setup poster.  Do not place any liquids on the
  • Xerox 5400DX | User Guide - Page 15
    marked on your product: DANGER high voltage: Protective ground (earth) terminal: Hot surface on or in the printer. Use caution to avoid personal injury: Use caution. Refer to the manual(s) for information: Warning If the product loses the ground connection, usage of knobs and controls (and other
  • Xerox 5400DX | User Guide - Page 16
  • Xerox 5400DX | User Guide - Page 17
    Overview Overview Printer components The base printer contains the following major components: Front view 1 Standard output bin 2 Paper guide/curl extension 3 Control Panel 4 Paper support and stopper 5 Multi-sheet Bypass Feeder (shown closed) 6 Tray 1 7 Paper amount indicator 8 Power switch
  • Xerox 5400DX | User Guide - Page 18
    Overview Printer options Front view 1 1,000-Sheet Stacker Bin 2 500-Sheet Feeder (A3/Ledger, shown as Tray 2 or A4/Letter, shown as Tray 1) 3 2,000-Sheet Feeder (shown as Tray 3) Rear view 4 Duplex Module (shown installed) 1 2 3 3925-05 4 2 3925-06 Xerox Phaser 5400 Laser Printer
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    Xerox Phaser 5400 control panel:  Displays printer status and jobs in process.  Provides the means to change printer settings.  Allows you to print reports (such as the configuration report, which lists the printer - Value Up key (Password #3) - Value Down key (Password #7) User Guide 3925-07 3
  • Xerox 5400DX | User Guide - Page 20
    print jobs: Ready  The printer is processing data: Processing...  The printer is waiting for more data: Waiting...  The printer is low on toner: Toner Low  A tray is empty (in this case, Tray 2 is empty and no longer is being used to print): Tray 2 Empty 4 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 21
    the Advanced Features and Troubleshooting Manual on your printer's CD-ROM. Power saver feature Products that carry the ENERGY STAR® label are designed to use less energy, help you save money on Utility bills, and help protect the environment. Your Phaser 5400 laser printer is preset at the factory
  • Xerox 5400DX | User Guide - Page 22
    reduce print quality and/or prevent printing.  Keep consumables and maintenance items in supply.  Add or replace when prompted by the printer. To order supplies and accessories, contact your local dealer, or visit the Xerox web site: www.xerox.com/officeprinting 6 Xerox Phaser 5400 Laser Printer
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    paper. The printer displays a message on the control panel when the toner is low and when you need to replace the Laser Print Cartridge. Xerox professional printing paper Item Standard Papers Xerox 4024 DP Xerox Business Multi-purpose 4200 Xerox 4024 DP 3-hole punch Xerox 4024 DP Xerox 4024 DP
  • Xerox 5400DX | User Guide - Page 24
    11 in. 3R3117 Letter (U. S.) 8.5 x 11 in. 3R3028 A4 (Metric Letter) 3R96002 210 x 297 mm Xerox labels Size A4 (Metric Letter) 210 x 297 mm Letter (U.S.) 8.5 x 11 in. Description 24 labels per interchangeable with Tray 1 or any 500-Sheet Feeder 097S02712 8 Xerox Phaser 5400 Laser Printer
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    Mbytes  64 Mbytes Flash Memory (DIMMS)  Provides 8 Mbytes of memory for storage of downloaded fonts and overlays 097S02714 097S02715 097S02713 097S02356 097S02357 097S02358 097S02360 User Guide 9
  • Xerox 5400DX | User Guide - Page 26
    - 28 lbs. bond) Input Source Main 500-Sheet Tray Optional 500-Sheet Feeders 2,000-Sheet Feeder Multi-sheet Bypass Feeder Duplex Module Print Media 10 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 27
    -Sheet Feeder.  May be another 500-Sheet Feeder or the 2,000-Sheet Feeder. 500* Multi-sheet Bypass Feeder 150  Functions as either a single sheet manual feed tray or a tray for up to 150 sheets. * All capacities assume a typical paper weight of 80 g/m2 (20 lbs.). Capacities will differ with
  • Xerox 5400DX | User Guide - Page 28
    Print Media Supported media and media sizes Media A3 A4 A5 A6 B4-JIS (one-sided) printing only. (2) Only when Defaults = Millimeters in the Control Panel System Menu. (3) Only when Defaults = Inches in the Control Panel System Menu. LEF(1) LEF(1) LEF(1) LEF(1) 12 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 29
    .2 - 305 mm 3 - 12 in. 98.4 - 508 mm 3.875 - 20 in. 182 - 297 mm 7.16 - 11.69 in. 139.7 - 431.8 mm 5.5 - 17 in. Print Media User Guide 13
  • Xerox 5400DX | User Guide - Page 30
    The following media are unacceptable for use in the printer. Their use may cause high rates of jamming and other paper-handling problems:  Excessively thick or thin paper  Heavily staples, tape, etc. attached  Label stock with exposed backing sheet Print Media 14 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 31
    tray until it stops. b. Gently remove the tray from the printer while lifting up. c. Place the tray on a flat surface. Supplies Loading Media 3925-10 If you are loading paper of the same size, skip to Step 4. 2. Gently squeeze the length guide, lift it up, and slide it all the way out
  • Xerox 5400DX | User Guide - Page 32
    3. Gently squeeze the side guides and slide them all the way out of the tray. 3925-12 4. If the tray's metal base plate remains raised, press it down to lock it. 3925-13 Loading Media 16 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 33
    before inserting it into the tray. 5. Align the four corners of the paper stack and insert it into the tray following the simplex and duplex instructions below. Make sure that the paper is placed at the center of the tray, under the retaining clips on both sides. . Top view of tray
  • Xerox 5400DX | User Guide - Page 34
    To avoid misfeeds and jams, make sure that the stack is under the retaining clips on both sides and adjust the side guides to the correct size. Loading Media 3925-16 7. When the side guides are aligned, adjust the length guide to the paper length. 3925-17 18 Xerox Phaser 5400 Laser Printer
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    8. Insert the tray completely into the printer. Make sure that it is properly seated. 3925-18 9. If you changed the type of paper in the tray, use , letterhead, etc.). d. Press the Enter key (labeled 4). e. Press the On Line key (labeled 0) to exit the menus. Supplies Loading Media User Guide 19
  • Xerox 5400DX | User Guide - Page 36
    the printer: a. Pull out the tray until it stops. b. Gently remove the tray from the printer while lifting up. c. Place the tray on a flat surface. 3925-19 2. Remove the tray cover. If you are loading paper of the same size, skip to Step 5. 3925-20 Loading Media 20 Xerox Phaser 5400 Laser Printer
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    3. Gently squeeze the length guide, lift it up, and slide it all the way out of the tray. 3925-21 4. Gently squeeze the side guides and slide them all the way out of the tray. 3925-22 Supplies Loading Media User Guide 21
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    . Make sure that the paper is placed at the center of the tray, under the retaining clips on both sides. . 3925-24 Loading Media 22 Xerox Phaser 5400 Laser Printer
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    Top view of tray: 1. Simplex printing, 2. Duplex printing 1 2 3925-25 Supplies Loading Media User Guide 23
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    To avoid misfeeds and jams, make sure that the stack is under the retaining clips on both sides and adjust the side guides to the correct size. Loading Media 3925-26 8. When the side guides are aligned, adjust the length guide to the paper length. 3925-27 24 Xerox Phaser 5400 Laser Printer
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    9. Replace the tray cover. 3925-28 10. Hold the tray at the green labels (a) and insert it into the printer. a 3925-29 11. Push the tray completely into the printer. Make sure that it is properly seated. Supplies Loading Media User Guide 3925-30 25
  • Xerox 5400DX | User Guide - Page 42
    12. When using large-size media: a. Pull out the paper support. b. Lift up the stopper. b a 3925-31 13. If you changed the type of paper in the tray, etc.). d. Press the Enter key (labeled 4). e. Press the On Line key (labeled 0) to exit the menus. Loading Media 26 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 43
    2,000-Sheet Feeder 1. Pull out the tray until it stops. 3925-32 2. Push down the tray before loading paper. If you are loading paper of the same size, skip to Step 4. Supplies 3925-33 Loading Media User Guide 27
  • Xerox 5400DX | User Guide - Page 44
    3. Adjust the paper guides to the size of the paper by opening the release tabs and inserting them into the desired guide holes. 3925-34 4. Prepare a stack of paper for loading by fanning it and holding it with both hands. 3925-35 Loading Media 28 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 45
    5. Gently load the stack of paper into the tray. Note Make sure that the stack does not exceed the maximum level indicated on the tray; misfeeds may occur. Supplies Loading Media Top view of tray: 1. Simplex printing, 2. Duplex printing 3925-36 1 2 User Guide 3925-37 29
  • Xerox 5400DX | User Guide - Page 46
    correct paper type (plain, preprinted, letterhead, etc.). d. Press the Enter key (labeled 4). e. Press the On Line key (labeled 0) to exit the menus. Loading Media 30 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 47
    sides of the feeder where indicated and tilt it up slightly. b. Gently lift up the feeder and pull out toward you until it stops. b a User Guide 3925-40 31
  • Xerox 5400DX | User Guide - Page 48
    media you intend to use. Note To prevent possible jams, be sure to adjust the guides correctly and do not overload the tray. Loading Media 3925-41 4. Align the four corners paper all the way in until it gently touches the stopper inside the printer. 3925-42 32 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 49
    Long-Edge Feed Orientation 1. Simplex orientations, 2. Duplex orientations, 3. Envelope orientation 3 1 2 Short-Edge Feed Orientation 1. Simplex orientation, 2. Duplex orientation 3925-43 Supplies Loading Media User Guide 1 2 3925-44 33
  • Xerox 5400DX | User Guide - Page 50
    : a. Hold both sides of the Multi-sheet Bypass Feeder where indicated. b. Push the feeder straight back into the printer until it stops. Loading Media 3925-45 6. When the media fits within the Multi-sheet Bypass Feeder enclosure, close the door. 3925-46 34 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 51
    7. When using large-size media: a. Pull out the paper support. b. Lift up the stopper. b a 3925-31 8. If you changed the type or size of paper in the Multi-sheet Bypass A4, etc.). g. Press the Enter key. h. Press the On Line key (labeled 0) to exit the menus. Supplies Loading Media User Guide 35
  • Xerox 5400DX | User Guide - Page 52
    paper trays.  Draft mode, which reduces the amount of toner required per page at the expense of lower print quality (intended for occasional proof printing of high-density documents).  Booklet-style printing (if your printer has the optional Duplex Module). 36 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 53
    physical sheet of paper (useful for previewing a document's layout).  Secure printing and proof printing (if your printer has the optional hard drive).  Edge-to-edge printing, where text and images are printed to the physical first page or every page of the document. Printing Jobs User Guide 37
  • Xerox 5400DX | User Guide - Page 54
    From the printer's driver, select Stacker Bin.  From the printer's control panel, select Output Dest. Refer to the Advanced Features and Troubleshooting Manual on the printer's CD-ROM for detailed instructions on configuring the 1,000-Sheet Stacker Bin for use. 38 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 55
    size.) For the Windows 95/98/Me (PS/PCL5e) operating system: 1. In your application, select File and then Print. 2. Select the Xerox Phaser 5400 laser printer driver. 3. Open the Properties dialog box. 4. Select the Paper the First Page tab. b. Check the First Page Different box. User Guide 39
  • Xerox 5400DX | User Guide - Page 56
    to save the properties. 11. Send the job to the printer. For the Windows 2000 and Windows NT (PS/PCL5e) operating systems: 1. In your application, select File and then Print. 2. Select the Xerox Phaser 5400 laser printer driver. 3. Open the Properties dialog box. 4. Select your tab:  For Windows
  • Xerox 5400DX | User Guide - Page 57
    Bypass Feeder. For the Windows 95/98/Me (PS/PCL5e) operating system: 1. Create an envelope document of the correct size.  Many applications application, select File and then Print. 3. Select the Xerox Phaser 5400 laser printer driver. 4. Open the Properties dialog box. 5. Select the User Guide 41
  • Xerox 5400DX | User Guide - Page 58
    to save the properties. 14. Send the job to the printer. For the Windows 2000 and Windows NT (PS/PCL5e) operating systems: 1. In your application, select File and then Print. 2. Select the Xerox Phaser 5400 laser printer driver. 3. Open the Properties dialog box. 4. Select the Layout tab. 5. Under
  • Xerox 5400DX | User Guide - Page 59
    Me (PS/PCL5e) operating system: 1. Create a document with text located in the correct areas. Refer to the instructions included with the labels for margin settings. 2. In your application, select File and then Print. 3. Select the Xerox Phaser 5400 laser printer driver. 4. Open the Properties dialog
  • Xerox 5400DX | User Guide - Page 60
    to save the properties. 11. Send the job to the printer. For the Windows 2000 and Windows NT (PS/PCL5e) operating systems: 1. In your application, select File and then Print. 2. Select the Xerox Phaser 5400 laser printer driver. 3. Open the Properties dialog box. 4. Select the Paper/Quality tab
  • Xerox 5400DX | User Guide - Page 61
    .) For the Windows 95/98/Me (PS/PCL5e) operating system: 1. In your application, select File and then Print. 2. Select the Xerox Phaser 5400 laser printer driver. 3. Open the Properties dialog box. 4. Select the Paper OK button to save the properties. 10. Send the job to the printer. User Guide 45
  • Xerox 5400DX | User Guide - Page 62
    Printing Jobs For the Windows 2000 and Windows NT (PS/PCL5e) operating systems: 1. In your application, select File and then Print. 2. Select the Xerox Phaser 5400 laser printer driver. 3. Open the Properties dialog box. 4. Select the Paper/Quality tab. 5. From the Media drop-down list, select
  • Xerox 5400DX | User Guide - Page 63
    Windows 95/98/Me (PS/PCL5e/PCL6), Windows NT (PCL6), and Windows 2000 (PCL6) operating systems: 1. In your application, select File and then Print. 2. Select the Xerox Phaser 5400 laser printer driver. 3. Open the Properties dialog box. 4. Select the Paper/Output tab. 5. Select the type of Duplex
  • Xerox 5400DX | User Guide - Page 64
    printer driver that specifically says to print the job single-sided. (The driver setting always overrides the control panel setting.) 8. On the Xerox Phaser 5400 control panel, select duplex printing: a. Press the Menu keys (labeled 1 or 5) to scroll to the System 48 Xerox Phaser 5400 Laser Printer
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    Available binding preferences (how the page turns) and duplex settings (Long-Edge/Short-Edge): Portrait Orientation Printing Jobs Long-Edge Binding Landscape Orientation Short-Edge Binding Long-Edge Binding Short-Edge Binding User Guide 49
  • Xerox 5400DX | User Guide - Page 66
    ). Caution Do not expose the Laser Print Cartridge to direct sunlight or artificial light for more than 15 minutes. Overexposure will permanently damage the photosensitive imaging drum. Do not open the drum shutter or touch the blue imaging drum surface. 50 Xerox Phaser 5400 Laser Printer
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    1. Open the top cover. 2. Lift out the used cartridge. 3925-53 Troubleshooting 3925-54 Wrap the used Laser Print Cartridge by placing it in the packing from your new cartridge and return it as directed. User Guide 51
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    if the toner is not evenly distributed. 3925-55 4. Place the cartridge on a flat surface. With one hand, press down the cartridge. With the other hand, grasp the end tab of the sealing tape and pull the tape straight out horizontally. Troubleshooting 3925-56 52 Xerox Phaser 5400 Laser Printer
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    the cartridge as shown, lower it into the printer, and then insert the cartridge's two projecting parts into the printer's guide channels. Be sure to push the cartridge all the way into the printer. 3925-57 6. Close the top cover until it locks in place. Troubleshooting User Guide 3925-58 53
  • Xerox 5400DX | User Guide - Page 70
    as the laser print cartridge. To diagnose the problem, check these items:  Check the control panel for messages on replacing supplies.  Print the Test Print pages from the printer's control . d. Examine the pages for the following symptoms. Troubleshooting 54 Xerox Phaser 5400 Laser Printer
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    the 3925-60 Interface cable between the computer and printer, the printer set up, and application software. If the configuration Sheet is blank, contact your Customer Support Center.  The Laser Print Cartridge may be defective or low on toner. Replace the Laser Print Cartridge. User Guide 55
  • Xerox 5400DX | User Guide - Page 72
    of the print are extremely light or missing. Possible causes and solutions:  The paper stock may be damp. Replace the paper stock.  The Laser Print Cartridge may be defective or at the end of its life. Replace the Laser Print Cartridge. 3925-62 Troubleshooting 56 Xerox Phaser 5400 Laser Printer
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    Troubleshooting Symptom: Vertical line deletions There are localized print deletions forming narrow lines. Possible causes and solutions:  The Laser Print Cartridge may not be installed correctly. Remove then re-install the Laser Print Cartridge.  The Laser Print Cartridge may be defective or at
  • Xerox 5400DX | User Guide - Page 74
    defective or at the end of its life. Replace the Laser Print Cartridge.  The fuser may be defective. Replace the fuser (in the Maintenance Kit).  The Bias Transfer Roll may be defective. Replace the Bias Transfer Roll (in the Maintenance Kit). Troubleshooting 58 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 75
    Troubleshooting Symptom: Dark spots or marks There are dark spots or marks on the page in a random pattern. Possible causes and solutions:  The paper path may be contaminated with toner. Print several blank sheets of paper to remove the toner accumulations.  The Laser Print Cartridge may be
  • Xerox 5400DX | User Guide - Page 76
    solutions:  The paper stock may be in poor condition. Replace the paper stock.  The paper stock may be damp. Replace the paper stock. 3925-70 Troubleshooting 60 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 77
    ) rather than a smooth halftone. Possible causes and solutions:  The printer may have tried to print a complex graphic image with inadequate memory. Consider adding additional memory to the printer.  Check that you are using the correct printer driver. 3925-72 Troubleshooting User Guide 61
  • Xerox 5400DX | User Guide - Page 78
    The printed image is missing all of the image after a straight line. Possible causes and solutions:  The printer may have tried to print a complex graphic image with inadequate memory. Consider adding additional memory to the printer. 3925-73 Troubleshooting 62 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 79
    or sharp objects to clear paper jams since this may damage the printer. Do not touch the surface of the print drum; touching the jams  To reduce the frequency of paper and transparency jams, the use of Xerox media is recommended; refer to page 7 for information.  Use only the Jams User Guide 63
  • Xerox 5400DX | User Guide - Page 80
    Clearing a duplex jam 1. Open the rear cover. Warning To avoid possible injury, never touch the Fuser area (where a label indicating high temperature is located). The fuser may be hot. 3925-74 2. Check and carefully pull out any jammed paper. 3925-75 Paper Jams 64 Xerox Phaser 5400 Laser Printer
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    3. Close the rear cover. 3925-76 4. Check the control panel display. If the jam has been cleared and all covers are closed, the control panel should display Processing or Ready. If a paper jam message remains, there is still paper jammed in the printer. Supplies Paper Jams User Guide 65
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    top cover all the way to the back until it stops. Remove any paper that may be the output bin. Paper Jams 3925-78 66 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 83
    Pull out the Laser Print Cartridge and set it down on a flat surface. 3925-79 4. Check the area where the Laser Print Cartridge was located and remove any jammed paper. Warning To avoid possible injury, be careful not to touch the rollers, which may be hot. Supplies Paper Jams User Guide 3925-80
  • Xerox 5400DX | User Guide - Page 84
    5. Reinstall the cartridge, inserting the two projecting parts into the printer's guide channels. Note Be sure to push the cartridge all the way into the printer. 6. Close the top cover. 3925-57 3925-58 68 Xerox Phaser 5400 Laser Printer Paper Jams
  • Xerox 5400DX | User Guide - Page 85
    7. Close the rear cover. 3925-76 8. Check the control panel display. If the jam has been cleared and all covers are closed, the control panel should display Processing or Ready. If a paper jam message remains, there is still paper jammed in the printer. Supplies Paper Jams User Guide 69
  • Xerox 5400DX | User Guide - Page 86
    Clearing a stacker jam 1. Open the Stacker Bin's rear cover. 3925-81 2. Remove any jammed paper inside the open cover. Paper Jams 3925-82 70 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 87
    and all covers are closed, the control panel should display Processing or Ready. If a paper jam message remains, there is still paper jammed in the printer. Supplies Paper Jams User Guide 71
  • Xerox 5400DX | User Guide - Page 88
    out of the printer. Note To remove the tray from the printer, pull it out, then gently remove it from the printer while lifting up. Paper Jams 3925-10 2. Check for any jammed paper in the feeder. If there is wrinkled paper in the tray, remove it. 3925-85 72 Xerox Phaser 5400 Laser Printer
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    -40 4. Remove any paper that may be in the output bin. Open the top cover all the way until it stops. Supplies Paper Jams User Guide 3925-53 73
  • Xerox 5400DX | User Guide - Page 90
    5. Pull out the Laser Print Cartridge and set it down on a flat surface. 3925-54 6. Check the area where the Laser Print Cartridge was located and remove any jammed paper. 3925-80 Paper Jams 74 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 91
    7. Reinstall the cartridge, inserting the two projecting parts into the printer's guide channels. Be sure to push the cartridge all the way into the printer. Supplies 8. Close the top cover. 3925-57 3925-58 Paper Jams User Guide 75
  • Xerox 5400DX | User Guide - Page 92
    and all covers are closed, the control panel should display Processing or Ready. If a paper jam message remains, there is still paper jammed in the printer. 76 Xerox Phaser 5400 Laser Printer Paper Jams
  • Xerox 5400DX | User Guide - Page 93
    Clearing a Tray 2 or Tray 3 jam Feeding from the 2,000-sheet feeder 1. Open the feeder's front door. 3925-32 2. Remove any jammed or wrinkled paper. 3925-87 Supplies Paper Jams User Guide 77
  • Xerox 5400DX | User Guide - Page 94
    3. Push down the tray. 4. Push back the feeder's front door. 3925-33 3925-38 Paper Jams 78 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 95
    5. Open the feeder's rear cover. 3925-88 6. Remove any jammed or wrinkled paper. 3925-89 Supplies Paper Jams User Guide 79
  • Xerox 5400DX | User Guide - Page 96
    and all covers are closed, the control panel should display Processing or Ready. If a paper jam message remains, there is still paper jammed in the printer. Paper Jams 80 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 97
    Feeding from the 500-sheet feeder 1. Pull all trays completely out of the printer. Note To remove a tray from the printer, pull out the tray until it stops, then gently remove it from the printer while lifting up. 3925-91 2. If there is wrinkled paper in a tray, remove the paper. 3925-85
  • Xerox 5400DX | User Guide - Page 98
    3. Open the feeder's rear cover. 4. Remove any jammed paper. 3925-92 3925-93 5. Check inside the printer and remove any jammed paper. 3925-95 82 Xerox Phaser 5400 Laser Printer Paper Jams
  • Xerox 5400DX | User Guide - Page 99
    -40 7. Open the top cover all the way until it stops. Remove any paper that may be in the output bin. Supplies Paper Jams User Guide 3925-53 83
  • Xerox 5400DX | User Guide - Page 100
    Laser Print Cartridge and set it down on a flat surface. 3925-54 9. Check the area where the Laser Print Cartridge was located and remove any jammed paper. Remove any paper remaining in the Multi-sheet Bypass Feeder or in the Tray 1 opening. 3925-80 Paper Jams 84 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 101
    10. Reinstall the cartridge, inserting the two projecting parts into the printer's guide channels. Be sure to push the cartridge all the way into the printer. 11. Close the top cover. 3925-57 3925-58 Supplies Paper Jams User Guide 85
  • Xerox 5400DX | User Guide - Page 102
    and all covers are closed, the control panel should display Processing or Ready. If a paper jam message remains, there is still paper jammed in the printer. 86 Xerox Phaser 5400 Laser Printer Paper Jams
  • Xerox 5400DX | User Guide - Page 103
    Clearing a jam at the Laser Print Cartridge 1. Open the top cover all the way to the back until it stops. Supplies 3925-53 2. Open the Multi-sheet Bypass and tilt it up slightly. b. Gently lift up the feeder and pull it out toward you until it stops. b a 3925-40 User Guide 87 Paper Jams
  • Xerox 5400DX | User Guide - Page 104
    3. Remove all paper. 3925-97 4. Pull out the Laser Print Cartridge and set it down on a flat surface. 3925-54 Paper Jams 88 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 105
    Check the area where the Laser Print Cartridge was located and remove any jammed paper. 3925-80 6. Reinstall the cartridge, inserting the two projecting parts into the printer's guide channels. Be sure to push the cartridge all the way into the printer. Supplies Paper Jams User Guide 3925-57 89
  • Xerox 5400DX | User Guide - Page 106
    7. Reinsert the Multi-sheet Bypass Feeder. If it was extended, hold both sides of the feeder where indicated and push it straight back until it stops. 8. Reload the Multi-sheet Bypass Feeder. 3925-45 3925-42 Paper Jams 90 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 107
    9. Close the top cover. 3925-58 10. Check the control panel display. If the jam has been cleared and all covers are closed, the control panel should display Processing or Ready. If a paper jam message remains, there is still paper jammed in the printer. Supplies Paper Jams User Guide 91
  • Xerox 5400DX | User Guide - Page 108
    pull out paper: a. Open the lever on the side of the fuser. b. Pull the jammed paper straight up and out. a b Paper Jams 3925-98 92 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 109
    3. Close the rear cover. 3925-76 4. Check the control panel display. If the jam has been cleared and all covers are closed, the control panel should display Processing or Ready. If a paper jam message remains, there is still paper jammed in the printer. Supplies Paper Jams User Guide 93
  • Xerox 5400DX | User Guide - Page 110
    product, supplies, and support information. Xerox Phaser 5400 Laser Printer CD-ROM  Copy of this User Guide  Quick Network Install Guide  Advanced Features and Troubleshooting Manual  Installation Setup poster  Supplies/Options instructions  Printer drivers  ReadMe release notes  Material
  • Xerox 5400DX | User Guide - Page 111
    information, download printer drivers, view documents, and access support information: www.xerox.com/officeprinting infoSMART™ Knowledge Base To access the troubleshooting knowledge database used by Xerox Customer Support staff: www.xerox.com/officeprinting/infoSMART Technical support To view
  • Xerox 5400DX | User Guide - Page 112
    Getting Help Customer Support Centers To view updated information: www.xerox.com/officeprinting/contacts Argentina (54)-114-378-5444 Australia 1-800-811-177 Austria +43 (1) 7956 Thailand 2-645-3600 UK 0870 241 3459 US 1-800-835-6100 Venezuela +58 (2) 265 2625 96 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 113
    Xerox Corporation Rochester, New York 14644 Telephone Number(s): Safety Information: (800) 828-6571 Health Emergency: (716) 422-2177 Transportation Emergency (Chemtrec): (800) 424-9300 Section 1 - Product Identification Trade Names/Synonyms Xerox Phaser 5400 Laser Printer User Guide 97
  • Xerox 5400DX | User Guide - Page 114
    been evaluated by Xerox Corporation. The toxicity data noted below is based on the test results of similar xerographic toners. Oral LD50: Established Ceiling: None Established Xerox Exposure Limit: 2.5 mg/m3 (total dust) 0.4 mg/m3 (respirable dust) Specifications 98 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 115
    a Xerox' sponsored Chronic Toner Inhalation toner to comply with EPA testing protocol. The test toner was ten times more respirable than commercially available Xerox toner, and would not be functionally suitable for Xerox apparatus. Fire and Explosion Hazards: Toner is a combustible powder. Like
  • Xerox 5400DX | User Guide - Page 116
    to the machine should be used to reduce static buildup (See Section 5). Residue can be removed with soap and cold water. Garments may be washed or dry-cleaned, after removal of loose toner. Waste Applicable ID Number: Not Applicable Packing Group: Not Applicable 100 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 117
    /Letter tray changing paper type 19 loading 15 attention messages 6 B binding preferences 49 C capacities input source 11 components base printer 1 options 2 consumables 6 - 7 control panel duplex printing 48 envelope printing 41 features 3 label printing 43 printing transparencies 45 special paper
  • Xerox 5400DX | User Guide - Page 118
    support 95 K keys control panel 3 L labels driver settings 43 printing 43 printing guidelines 44 laser print cartridge part number 7 replacing 50 loading 2,000-sheet feeder 27 A3/Ledger tray 20 A4/Letter tray 15 Multi-sheet Bypass Feeder 31 tray 1, 2, or 3 15 102 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 119
    M maintenance kit contents 7 part number 7 Material Safety Data Sheet 97 media supported sizes 12 Multi-sheet Bypass Feeder changing paper type 35 loading 31 O options 2 orientation 2,000-sheet tray 15 loading tray 1, 2, or 3 15 sizes 7 storing 10 unacceptable for use 14 weights 10 User Guide 103
  • Xerox 5400DX | User Guide - Page 120
    quality test print 54 troubleshooting 54 printer components 1 control panel 3 troubleshooting 50 S safety x sales and support centers 95 spacing for printer xi special paper driver settings 39 printing 39 storing paper 10 supplies and accessories ordering 6 104 Xerox Phaser 5400 Laser Printer
  • Xerox 5400DX | User Guide - Page 121
    driver settings 45 printing 45 printing guidelines 46 tray 1, 2, or 3 loading 15 troubleshooting checklist 50 paper size/type mismatch 92 print quality 54 symptoms 55 - 62 test print 54 U user safety summary x W warranty consumables viii printer vii X Xerox web site 95 User Guide 105
  • Xerox 5400DX | User Guide - Page 122
  • Xerox 5400DX | User Guide - Page 123
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PHASER™ 5400
LASER PRINTER
User Guide