Xerox 6180N User Guide - Page 107

Print-Quality Problems, Phaser® 6180 Color Laser Printer, Symptom, Reason/Action

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Print-Quality Problems Symptom Vertical black or color streaks Reason/Action Multiple colored streaks or lines: ■ The transfer unit, or fuser, is old or damaged. Check the condition of the transfer unit and fuser, and replace as necessary. ■ The print cartridges are not Xerox print cartridges. Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if necessary. Streak in only one color: ■ Check the condition of the print cartridge, and replace as necessary. Verify that the print cartridge meets specifications, and replace if necessary. Recurring smudges Dirt in the paper path. Print several blank sheets. The paper is outside the recommended specification range. Replace the paper with a recommended size and type, and confirm that your control panel settings are correct. See About Paper on page 4-5. The transfer unit, or fuser, is old or damaged. Check the condition of the transfer unit and fuser, and replace as necessary. Toner smears when rubbed The paper is damp. Replace the paper. See About Paper on page 4-5. The paper is outside the recommended specification range. Replace the paper with a recommend size and type, and confirm that your print driver settings are correct. See About Paper on page 4-5. The print cartridges are not Xerox print cartridges. Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if necessary. The fuser is old or damaged. Replace the fuser. Phaser® 6180 Color Laser Printer 6-3

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Print-Quality Problems
Phaser® 6180 Color Laser Printer
6-3
Vertical black or color
streaks
Multiple colored streaks or lines:
■
The transfer unit, or fuser, is old or damaged.
Check the condition of the transfer unit and fuser, and replace as
necessary.
■
The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if
necessary.
Streak in only one color:
■
Check the condition of the print cartridge, and replace as necessary.
Verify that the print cartridge meets specifications, and replace if
necessary.
Recurring smudges
Dirt in the paper path.
Print several blank sheets.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that
your control panel settings are correct. See
About Paper
on page 4-5.
The transfer unit, or fuser, is old or damaged.
Check the condition of the transfer unit and fuser, and replace as
necessary.
Toner smears when
rubbed
The paper is damp.
Replace the paper. See
About Paper
on page 4-5.
The paper is outside the recommended specification range.
Replace the paper with a recommend size and type, and confirm that your
print driver settings are correct. See
About Paper
on page 4-5.
The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if
necessary.
The fuser is old or damaged.
Replace the fuser.
Symptom
Reason/Action