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Xerox 6180N User Guide - Page 138

Getting Help, Control Panel Messages, PrintingScout Alerts, Online Support Assistant

UPC - 095205425307

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Page 138 highlights

Getting Help Getting Help This section includes: ■ Control Panel Messages on page 7-26 ■ PrintingScout Alerts on page 7-26 ■ Online Support Assistant on page 7-26 ■ Web Links on page 7-27 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem. PrintingScout Alerts PrintingScout is a tool that is included on the Software and Documentation CD-ROM. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention. PrintingScout is unavailable for Windows Vista. Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print quality, media jams, software installation, and much more. To access the Online Support Assistant, go to www.xerox.com/office/6180support. Phaser® 6180 Color Laser Printer 7-26

Section	Page
Contents	3
Printer Information	7
User Safety	8
Electrical Safety	8
Laser Safety	9
Maintenance Safety	9
Operational Safety	10
Moving the Printer	12
Safety Symbols Marked on Product	13
Printer Specifications	14
Regulatory Information	15
United States (FCC Regulations)	15
Canada (Regulations)	15
European Union	16
Material Safety Data Sheet	17
Product Recycling and Disposal	18
All Countries	18
European Union	18
North America	19
Other Countries	19
Printer Features	20
Main Components and Their Functions	21
Front View	21
Rear View	22
Internal View	22
Options	24
Control Panel	25
Control Panel Layout	25
Display	25
Information Pages	26
Power Saver Mode	27
Exiting the Power Saver Mode	27
Checking Status of Print Data	28
Checking in Windows	28
Displaying Optional Accessory Configuration and Paper Tray Settings	29
More Information	30
Resources	30
Network Basics	31
Overview of Network Setup and Configuration	32
Choosing a Connection Method	33
Connecting via Ethernet (Recommended)	33
Connecting via USB	34
Connecting via Parallel	34
Configuring the Network Address	35
TCP/IP and IP Addresses	35
Automatically Setting the Printer’s IP Address	35
Dynamic Methods of Setting the Printer’s IP Address	36
Manually Setting the Printer’s IP Address	37
Installing the Printer Drivers	39
Available Drivers	39
Windows 2000 or Later	40
Macintosh OS X, Version 10.2 and Higher	40
Printing Basics	44
Supported Paper and Media	45
Paper Usage Guidelines	46
Paper That Can Damage Your Printer	47
Paper Storage Guidelines	47
About Paper	48
Setting Paper Types and Sizes	50
Setting Paper Trays	50
Setting Paper Types	50
Setting Paper Sizes	51
Loading Paper	52
Loading Paper in Tray 1 (MPT)	52
Loading Paper in Trays 2-3	55
Selecting Printing Options	59
Selecting Printing Preferences (Windows)	59
Selecting Options for an Individual Job (Windows)	60
Selecting Options for an Individual Job (Macintosh)	62
Printing on Both Sides of the Paper	65
Automatic 2-Sided Printing Guidelines	65
Binding Edge Options	66
Selecting 2-Sided Printing	66
Printing on Specialty Media	67
Printing Transparencies	67
Printing Envelopes	69
Printing Labels	72
Printing Glossy Paper	77
Printing Custom Size or Long Paper	82
Defining Custom Paper Sizes	82
Printing on Custom Size Paper	83
Printing Confidential Document - Secure Print	85
About Secure Print	85
Configuring Secure Print	85
Print After Checking Printing Result - Proof Print	87
About Proof Print	87
Configuring Proof Print	87
Using the Control Panel Menus	89
Control Panel Menus	90
Menu Configuration	90
Changing Menu Settings	91
Description of Menu Items	92
Tray Settings	92
Information Pages	94
Billing Meters	95
Admin Menu	95
Menu List	104
Print Quality	105
Print-Quality Problems	106
Color Registration	110
Automatic Color Registration Adjustment	110
Manual Color Registration Adjustment	110
Enabling/Disabling Automatic Color Registration	112
Troubleshooting	113
Paper Jams	114
Preventing and Clearing Paper Jams	114
Paper Jams in Tray 1 (MPT)	115
Paper Jams in the Paper Tray	118
Paper Jams at the Fuser	121
When Long Paper Jams	122
Paper Jams at the Duplex Unit	123
Paper Jams in the Optional Sheet Feeder	125
Problems With the Printer	129
Enabling Options	132
Control Panel Error Messages	133
Messages About Supplies	133
Messages About the Printer and Other Items	134
Getting Help	138
Control Panel Messages	138
PrintingScout Alerts	138
Online Support Assistant	138
Web Links	139
Maintenance	140
Cleaning the Printer	141
Cleaning the Exterior	141
Cleaning the Interior	141
Ordering Supplies	142
Consumables	142
Routine Maintenance Items	142
When to Order Supplies	142
Recycling Supplies	143
Managing the Printer	144
Checking/Managing the Printer with CentreWare IS	144
Checking Printer Status with PrintingScout	144
Checking Printer Status Through E-mail	145
Checking Page Counts	148
Moving the Printer	149