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2012 Chevrolet Avalanche Owner's Manual - Page 451

2012 Chevrolet Avalanche Manual

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Customer Information Canada General Motors of Canada Limited Customer Care Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gm.ca 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 13-5 Mexico, Central America, and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Av. Ejercito Nacional #843 Col. Granada C.P. 11520, Mexico, D.F. 01-800-466-0800 Long Distance: 011-52-53 29 0800 Mexico From Mexico City 5329-0811 From Other Mexico Locations 01-800-466-0811 United States and Canada 1-866-466-8190 Costa Rica 00-800-052-1005 Overseas Please contact the local General Motors Business Unit. Customer Assistance Offices (Mexico) To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours. All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: [email protected]. Guatemala 1-800-999-5252 Panama 00-800-052-0001 Dominican Republic 1-888-751-5301 El Salvador 800-6273 Honduras 800-0122-6101

Section	Page
2012 Chevrolet Avalanche Owner Manual BookTOC	1
Introduction	3
Canadian Vehicle Owners	3
Using this Manual	4
Danger, Warnings, and Cautions	4
Symbols	4
In Brief	7
Instrument Panel	8
Initial Drive Information	10
Remote Keyless Entry (RKE) System	10
Remote Vehicle Start	10
Door Locks	11
Midgate®	11
Tailgate	11
Windows	12
Seat Adjustment	12
Memory Features	15
Second Row Seats	15
Heated and Ventilated Seats	16
Head Restraint Adjustment	16
Safety Belts	16
Passenger Sensing System	17
Mirror Adjustment	17
Steering Wheel Adjustment	19
Throttle and Brake Pedal Adjustment	20
Interior Lighting	20
Exterior Lighting	21
Windshield Wiper/Washer	21
Climate Controls	22
Transmission	23
Four-Wheel Drive	24
Vehicle Features	25
Radio(s)	25
Satellite Radio	26
Portable Audio Devices	27
Bluetooth®	27
Steering Wheel Controls	27
Cruise Control	28
Navigation System	28
Driver Information Center (DIC)	29
Rear Vision Camera (RVC)	30
Ultrasonic Parking Assist	30
Power Outlets	30
Universal Remote System	30
Sunroof	31
Performance and Maintenance	32
StabiliTrak® System	32
Tire Pressure Monitor	32
Engine Oil Life System	32
Fuel E85 (85% Ethanol)	33
Driving for Better Fuel Economy	33
Roadside Assistance Program	34
OnStar®	34
Keys, Doors, and Windows	35
Keys and Locks	36
Keys	36
Remote Keyless Entry (RKE) System	36
Remote Keyless Entry (RKE) System Operation	37
Remote Vehicle Start	39
Door Locks	41
Power Door Locks	42
Delayed Locking	42
Automatic Door Locks	42
Lockout Protection	42
Safety Locks	42
Doors	43
Midgate®	43
Tailgate	49
Power Assist Steps	50
Vehicle Security	50
Anti-theft Alarm System	50
Immobilizer	52
Immobilizer Operation	52
Exterior Mirrors	53
Convex Mirrors	53
Power Mirrors	54
Folding Mirrors	55
Heated Mirrors	55
Automatic Dimming Mirror	55
Park Tilt Mirrors	56
Interior Mirrors	56
Manual Rearview Mirror	56
Automatic Dimming Rearview Mirror	56
Windows	57
Power Windows	58
Sun Visors	59
Roof	59
Sunroof	59
Seats and Restraints	61
Head Restraints	62
Front Seats	63
Seat Adjustment	63
Center Seat	64
Power Seat Adjustment	64
Lumbar Adjustment	64
Reclining Seatbacks	65
Memory Seats	67
Heated and Ventilated Front Seats	68
Rear Seats	70
Safety Belts	71
How to Wear Safety Belts Properly	72
Lap-Shoulder Belt	73
Safety Belt Use During Pregnancy	78
Lap Belt	78
Safety Belt Extender	79
Safety System Check	79
Safety Belt Care	79
Replacing Safety Belt System Parts after a Crash	80
Airbag System	80
Where Are the Airbags?	82
When Should an Airbag Inflate?	84
What Makes an Airbag Inflate?	85
How Does an Airbag Restrain?	86
What Will You See after an Airbag Inflates?	86
Passenger Sensing System	88
Servicing the Airbag-Equipped Vehicle	92
Adding Equipment to the Airbag-Equipped Vehicle	92
Airbag System Check	93
Replacing Airbag System Parts after a Crash	94
Child Restraints	94
Older Children	94
Infants and Young Children	97
Child Restraint Systems	99
Where to Put the Restraint	101
Lower Anchors and Tethers for Children (LATCH System)	103
Replacing LATCH System Parts After a Crash	109
Securing Child Restraints (Rear Seat Position)	109
Securing Child Restraints (Center Front Seat Position)	111
Securing Child Restraints (Right Front Seat Position)	112
Storage	115
Storage Compartments	115
Glove Box	115
Cupholders	115
Overhead Console	115
Armrest Storage	115
Center Console Storage	115
Top-Box Storage	116
Luggage/Load Locations	116
Cargo Area	116
Additional Storage Features	119
Cargo Cover Panels	119
Cargo Tie-Downs	125
Roof Rack System	125
Instruments and Controls	127
Controls	128
Steering Wheel Adjustment	128
Steering Wheel Controls	128
Horn	130
Windshield Wiper/Washer	130
Compass	131
Clock	133
Power Outlets	134
Warning Lights, Gauges, and Indicators	135
Instrument Cluster	136
Speedometer	137
Odometer	137
Trip Odometer	137
Tachometer	137
Fuel Gauge	137
Engine Oil Pressure Gauge	138
Engine Coolant Temperature Gauge	139
Voltmeter Gauge	140
Safety Belt Reminders	140
Airbag Readiness Light	141
Passenger Airbag Status Indicator	142
Charging System Light	143
Malfunction Indicator Lamp	144
Brake System Warning Light	146
Antilock Brake System (ABS) Warning Light	147
Tow/Haul Mode Light	147
StabiliTrak® OFF Light	147
Traction Control System (TCS)/StabiliTrak® Light	148
Tire Pressure Light	148
Engine Oil Pressure Light	149
Low Fuel Warning Light	149
Security Light	149
High-Beam On Light	150
Front Fog Lamp Light	150
Cruise Control Light	150
Information Displays	151
Driver Information Center (DIC)	151
Vehicle Messages	159
Battery Voltage and Charging Messages	159
Brake System Messages	160
Door Ajar Messages	160
Engine Cooling System Messages	161
Engine Oil Messages	162
Engine Power Messages	162
Fuel System Messages	163
Key and Lock Messages	163
Lamp Messages	163
Object Detection System Messages	163
Ride Control System Messages	164
Airbag System Messages	165
Anti-theft Alarm System Messages	165
Tire Messages	165
Transmission Messages	166
Vehicle Reminder Messages	167
Washer Fluid Messages	167
Vehicle Personalization	168
Vehicle Personalization (With DIC Buttons)	168
Universal Remote System	176
Universal Remote System Programming	176
Universal Remote System Operation	180
Lighting	181
Exterior Lighting	181
Exterior Lamp Controls	181
Exterior Lamps Off Reminder	182
Headlamp High/Low-Beam Changer	183
Flash-to-Pass	183
Daytime Running Lamps (DRL)	183
Automatic Headlamp System	183
Hazard Warning Flashers	184
Turn and Lane-Change Signals	185
Fog Lamps	185
Exterior Cargo Lamps	186
Interior Lighting	186
Instrument Panel Illumination Control	186
Dome Lamps	187
Reading Lamps	187
Lighting Features	187
Entry/Exit Lighting	187
Battery Load Management	187
Battery Power Protection	188
Infotainment System	189
Introduction	189
Infotainment	189
Theft-Deterrent Feature	190
Operation	191
Radio	196
AM-FM Radio	196
Satellite Radio	197
Radio Reception	200
Satellite Radio Antenna	201
Audio Players	201
CD Player	201
CD/DVD Player	206
Auxiliary Devices	217
Rear Seat Infotainment	221
Rear Seat Entertainment (RSE) System	221
Rear Seat Audio (RSA) System	231
Phone	233
Bluetooth	233
Trademarks and License Agreements	240
Climate Controls	241
Climate Control Systems	241
Dual Automatic Climate Control System	244
Air Vents	250
Driving and Operating	251
Driving Information	252
Distracted Driving	252
Defensive Driving	253
Drunk Driving	253
Control of a Vehicle	253
Braking	253
Steering	254
Off-Road Recovery	255
Loss of Control	255
Off-Road Driving	256
Driving on Wet Roads	261
Highway Hypnosis	262
Hill and Mountain Roads	262
Winter Driving	263
If the Vehicle Is Stuck	264
Vehicle Load Limits	266
Truck-Camper Loading Information	270
Starting and Operating	271
New Vehicle Break-In	271
Adjustable Throttle and Brake Pedal	271
Ignition Positions	272
Starting the Engine	274
Engine Heater	275
Retained Accessory Power (RAP)	276
Shifting Into Park	276
Shifting out of Park	277
Parking over Things That Burn	278
Active Fuel Management®	278
Engine Exhaust	279
Running the Vehicle While Parked	279
Automatic Transmission	280
Manual Mode	283
Tow/Haul Mode	284
Drive Systems	285
Four-Wheel Drive (Two Speed Automatic Transfer Case)	285
Four-Wheel Drive (Single Speed Automatic Transfer Case)	289
Brakes	291
Antilock Brake System (ABS)	291
Parking Brake	292
Brake Assist	293
Hill Start Assist (HSA)	293
Ride Control Systems	294
StabiliTrak® System	294
Locking Rear Axle	297
Continuous Damping Control (CDC)	297
Automatic Level Control	297
Cruise Control	298
Object Detection Systems	300
Ultrasonic Parking Assist	300
Rear Vision Camera (RVC)	302
Fuel	306
Recommended Fuel	307
Gasoline Specifications (U.S. and Canada Only)	307
California Fuel Requirements	307
Fuels in Foreign Countries	308
Fuel Additives	308
Fuel E85 (85% Ethanol)	309
Filling the Tank	310
Filling a Portable Fuel Container	312
Towing	312
General Towing Information	312
Driving Characteristics and Towing Tips	313
Trailer Towing	317
Towing Equipment	321
Trailer Sway Control (TSC)	329
Conversions and Add-Ons	330
Add-On Electrical Equipment	330
Vehicle Care	331
General Information	332
California Proposition 65 Warning	332
California Perchlorate Materials Requirements	333
Accessories and Modifications	333
Vehicle Checks	334
Doing Your Own Service Work	334
Hood	335
Engine Compartment Overview	336
Engine Oil	338
Engine Oil Life System	340
Automatic Transmission Fluid	341
Engine Air Cleaner/Filter	344
Cooling System	346
Engine Coolant	347
Engine Overheating	350
Overheated Engine Protection Operating Mode	352
Engine Fan	353
Power Steering Fluid	353
Washer Fluid	354
Brakes	355
Brake Fluid	356
Battery	357
Four-Wheel Drive	358
Front Axle	359
Rear Axle	359
Starter Switch Check	360
Automatic Transmission Shift Lock Control Function Check	361
Ignition Transmission Lock Check	361
Park Brake and P (Park) Mechanism Check	362
Wiper Blade Replacement	362
Glass Replacement	363
Headlamp Aiming	363
Bulb Replacement	365
Halogen Bulbs	365
Taillamps, Turn Signal, Sidemarker, Stoplamps, and Back-Up Lamps	365
License Plate Lamp	366
Replacement Bulbs	367
Electrical System	367
Electrical System Overload	367
Fuses and Circuit Breakers	368
Engine Compartment Fuse Block	368
Instrument Panel Fuse Block	372
Wheels and Tires	376
Tires	376
Tire Sidewall Labeling	377
Tire Designations	379
Tire Terminology and Definitions	380
Tire Pressure	383
Tire Pressure Monitor System	384
Tire Pressure Monitor Operation	385
Tire Inspection	388
Tire Rotation	389
When It Is Time for New Tires	390
Buying New Tires	391
Different Size Tires and Wheels	392
Uniform Tire Quality Grading	392
Wheel Alignment and Tire Balance	394
Wheel Replacement	394
Tire Chains	395
If a Tire Goes Flat	396
Tire Changing	397
Secondary Latch System	407
Full-Size Spare Tire	409
Jump Starting	410
Towing	414
Towing the Vehicle	414
Recreational Vehicle Towing	415
Appearance Care	419
Exterior Care	419
Interior Care	422
Floor Mats	425
Service and Maintenance	427
General Information	427
Maintenance Schedule	429
Special Application Services	434
Additional Maintenance and Care	434
Recommended Fluids, Lubricants, and Parts	437
Recommended Fluids and Lubricants	437
Maintenance Replacement Parts	439
Maintenance Records	440
Technical Data	443
Vehicle Identification	443
Vehicle Identification Number (VIN)	443
Service Parts Identification Label	443
Vehicle Data	444
Capacities and Specifications	444
Engine Drive Belt Routing	446
Customer Information	447
Customer Information	447
Customer Satisfaction Procedure (U.S. and Canada)	447
Customer Satisfaction Procedure (Mexico)	449
Customer Assistance Offices (U.S. and Canada)	450
Customer Assistance Offices (Mexico)	451
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)	452
Online Owner Center	452
GM Mobility Reimbursement Program (U.S. and Canada)	453
Roadside Assistance Program (U.S. and Canada)	453
Roadside Assistance Program (Mexico)	455
Scheduling Service Appointments (U.S. and Canada)	458
Courtesy Transportation Program (U.S. and Canada)	459
Collision Damage Repair (U.S. and Canada)	460
Service Publications Ordering Information	462
Reporting Safety Defects	463
Reporting Safety Defects to the United States Government	463
Reporting Safety Defects to the Canadian Government	464
Reporting Safety Defects to General Motors	464
Vehicle Data Recording and Privacy	465
Event Data Recorders	465
OnStar®	466
Navigation System	466
Radio Frequency Identification (RFID)	466
Radio Frequency Statement	466
OnStar	467
OnStar Overview	467
OnStar Services	468
Emergency	468
Security	468
Navigation	468
Connections	469
Diagnostics	471
OnStar Additional Information	471
Index	475
Index_A	475
Index_B	476
Index_C	476
Index_D	477
Index_E	478
Index_F	479
Index_G	480
Index_H	480
Index_I	481
Index_J	481
Index_K	481
Index_L	481
Index_M	482
Index_N	483
Index_O	483
Index_P	483
Index_R	484
Index_S	485
Index_T	486
Index_U	487
Index_V	487