1996 Ford Escort Owner's Manual - Page 261
1996 Ford Escort Manual
Page 261 highlights
If you are away from home when your vehicle needs to be serviced, or if you need more help than the dealer gave you, contact the Ford Customer Assistance Center to find an authorized dealership that may be able to help. To process your request, the Ford Customer Assistance Center needs the following information: u your telephone number (both business and home) u the name of the dealer and the city where the dealership is located u the year and make of your vehicle u the date purchased u the current mileage on your vehicle u your Vehicle Identification Number (VIN) (listed on your owner card) If you have questions or concerns with your vehicle, please follow these steps: 1. 2. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at your selling/servicing dealership. If the inquiry or concern cannot be resolved at the dealership level, contact the Ford Customer Assistance Center. 3. 261