1998 Ford Windstar Owner Guide 1st Printing - Page 332

Customer Assistance To review your case properly, the Board needs the following information: s legible copies of all documents and maintenance or repair orders relevant to the case s the year, make, model, and Vehicle Identification Number s the date you bought your vehicle s the date of repair(s) and mileage at the time of occurrence(s) s the current mileage s the name of the dealer who sold or serviced the vehicle s a brief description of your unresolved concern s a brief summary of the action taken with the dealer and Ford Motor Company s the names (if known) of all the people you contacted at the dealership s a description of the action you want taken to resolve your concern Should your case NOT qualify for review, a letter of explanation will be mailed to you. Getting Help Outside the U.S. and Canada Before you export your vehicle to a foreign country, contact the appropriate foreign embassy or consulate to make sure local regulations do not prevent you from registering your vehicle. Officials at the embassy can also help you decide whether you should import your vehicle to that country. Officials at the embassy or consulate can tell you where to get unleaded fuel. If you cannot get unleaded fuel or can get only fuel with an anti-knock index that is lower than your vehicle needs, contact a district or customer assistance center before you leave the U.S. or Canada. 337