2014 Ford Transit Connect Cargo Owner Manual Printing 1 - Page 292
2014 Ford Transit Connect Cargo Manual
Page 292 highlights
SYNC™ (If Equipped) Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) · Make sure that your VIN is correctly listed in your account. I am unable to retrieve the report on the website, or I receive a system error. The preferred dealer information did not load correctly. When you register your account, you must choose a preferred dealer. If it already lists a dealer, try selecting another dealer and logging out. Log back in, change it back to your preferred dealer, and retrieve the report. · Update your cellular number in your account on the website. · Make sure you have full signal strength and that your Bluetooth volume level has been turned up. · Try deleting your phone and performing a clean pairing. · This is a free feature, but you must first register online to use it. · Turn off ID blocker on your phone as the system recognizes you by your phone number. · Make sure the currently connected phone is the same one that is registered on your SYNCMyRide account. I am unable to submit a report. · This could be due to your phone's compatibility. · Bad signal strength. · You did not activate your phone on the website. I heard a commercial when I tried to use Traffic, Directions and Information. · You did not activate this phone for this service. · Your phone has ID blocker active. 289 Tourneo Connect/Transit Connect (CHC) Canada/United States of America